Residence Management Masterclass: Jocelyn Galvez’s Insider Tips Unveiled
Episode description
"No matter their quirks or challenges, you're always learning daily—from the perfect shade of white for the flowers to ensuring the grass is just right.”
In this episode, Jocelyn Galvez, Director of Residences for a Private Family, provides a deep dive into managing luxury lifestyles and family governance. She explores the complexities of adapting to her principals' unique preferences and the importance of building a team based on trust and respect.
Jocelyn reveals how technology tools like EstateSpace are revolutionizing high-end property management, blending tradition with modern innovation. She also shares her strategies for maintaining a healthy work-life balance, emphasizing the role of self-care and effectively managing personal and family commitments.
Timestamps:
0:00 Candid Beginnings
10:02 The Art of Discretion
18:47 How To Retain a High-Performing Team
34:06 Outro
Connect with Jocelyn Galvez