Mastering the Art of Communication
Episode description
Get ready for a jam-packed episode where we talk about the secret weapon of technicians: Communication! Join us as we chat with Zach Espinosa, Automotive Technician at Dolan Toyota. We talk about how he has mastered the skill of communication, the importance of face-to-face interactions with technicians, and how we need to build a technician community.
(2:53) Zach’s Career Progression
(16:53) Communication in the Shop
(28:17) Techs Talk About Pay
(35:41) Importance of Networking Outside of the Shop
(50:09) Shortfalls of Technician Surveys
(57:31) Building a Technician Community
Resources:
TechMission Local Events
WrenchWay Reverse Job Posts
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About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122
About Our Guest:
Zach Espinosa
Automotive Technician, Dolan Toyota
Connect with Zach on LinkedIn
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