Investing in Technicians Builds Better Shops
May 28, 2025•59 min
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Episode description
Erik Fagerstrom, Director of Training and Talent Development at GreatWater 360 Auto Care, explains how supporting your technicians’ growth helps the whole shop succeed. He discusses growing your team through regular one-on-one meetings, tackling tough culture challenges head-on, and the value of providing clear career paths with real examples of technicians advancing.
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About the Episode
- Host: Jay Goninen, WrenchWay, jayg@wrenchway.com
- Guest: Erik Fagerstrom, GreatWater 360 Auto Care, efagerstrom@greatwatergarages.com
- Sponsor: Jasper Engines & Transmissions
Links & Resources
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About WrenchWay:
- For Technicians & Students: wrenchway.com/solutions/technicians/
- For Shops & Dealerships: wrenchway.com/solutions/shops/
- For Instructors: wrenchway.com/solutions/schools/
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