Going to Bat For Your Technicians | Jeff Daniel, Maple Hill Auto Group

Beyond the Wrench

Nov 17, 2020•51 min•Ep. 39

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Episode description

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Great technicians are in high demand… which is exactly why shops and dealerships need to focus on retaining the technicians they have more than ever.

This week, we welcome Jeff Daniel, Service Director at Maple Hill Auto Group, to the show. We discuss how management can gain and build the trust of their technicians and get ownership/general manager buy-in in order to retain the technicians they have and attract more.

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
jayg@wrenchway.com | 608.716.2122

About Our Guest:
Jeff Daniel
Service Director, Maple Hill Auto Group

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