In our last episode part of this 4 episode series, as well as last for Season 2, Jason Crosby and Aaron Higgins discuss the leadership style of the Yellow Tux himself, Jesse Cole, and how his passion and energy is share across Banana Land. In continuing of the series highlights, they recall case studies by their very first guest last season, Scott Regan, and how the leader can directly walk in the shoes of their patients. With the detailed insight into the game experience, further discussion on ...
May 31, 2023•21 min•Season 2Ep. 16
Today is part 3 of our 4 episode series, Jason Crosby and Aaron Higgins peel back the magic a little bit more behind the Fans First culture of the Savannah Bananas and pick up where they left off with our culture comparisons. This week, they look more into the experience once you’ve entered the gates for the game and discuss how the team members serve as the charge behind the energy in the stadium. They then compare that to a lack of staff engagement in a practice setting that sets a tone for th...
May 24, 2023•17 min•Season 2Ep. 15
In this episode, Jason and Aaron follow up last week with part 2 of our series, “What if your healthcare provider went Bananas?” We’ll talk about patient and fan engagement and how the fan experience can translate to our industry. And the correlation to the good old Triple Aim we are all familiar with. So, let’s look into how patient and staff engagement may benefit from this Fans First mentality. Get your banana suit, or tux ready, and let’s go Bananas…. Credits Production Assistance & Edit...
May 17, 2023•17 min•Season 2Ep. 14
Most in our industry have heard of, or read the book, “What if Disney ran your hospital?” In this episode, our host Jason Crosby starts a series in the same light as the well followed book, but in comparison to a nation-wide phenom, The Savannah Bananas. Yep, the baseball team from South Georgia that has figured out how to sustain what they call "Fans First". Join Jason as he kicks off the series, “What if your healthcare provider went bananas?” as he highlights how the baseball team captures yo...
May 10, 2023•11 min•Season 2Ep. 13
In this episode, Aaron Higgins & Jason Crosby discuss how major retailers are entering into the healthcare space and are likely going to shake things up and they talk about how popular telemedicine has become and how most states are scaling it back. Then Jason & Mike Scribner finish the 2-part interview with our guest, LeadWorks LLC CEO & founder, Scott Regan. Scott talks to us about the experience economy and how healthcare is not immune from its effects. Learn more about LeadWorks ...
Apr 26, 2023•23 min
We're revisiting some of our earlier episodes because the patient experience remains a hot topic in healthcare, with many experts calling for a greater emphasis on patient-centered care. In this episode, after the headlines with Aaron Higgins & Jason Crosby, our guest Scott Regan provides insights on the experience economy and its impact on healthcare are especially relevant in this context. As the industry continues to evolve, it's crucial to explore innovative approaches that prioritize th...
Apr 19, 2023•30 min•Season 2Ep. 12
As our reliance on technology in healthcare grows, so does the threat of cyber criminals. In this podcast Aaron & Jason sit down with cyber-security experts from Seimitsu, a Savannah-based IT solutions company, Matt Defore & Randal Humphries. They discuss some of the biggest digital threats facing healthcare organizations today and what simple steps can be taken to solidify your company's defenses. Join us for this week's Beyond the Stethoscope: Vital Conversations with SHP as we dive in...
Apr 12, 2023•24 min•Season 2Ep. 11
Aaron Higgins and Jason Crosby talk all about AI and how it is already starting to impact healthcare. We start to explore the AI-health revolution and how it's already shaping the industry. From smarter hospitals to better patient outcomes, the possibilities are endless. And we've got news articles stacked higher than a tower of circuit boards, all highlighting how companies are planning to implement AI to help make hospitals smarter, safer, and better for staff. News https://www.beckershospital...
Apr 05, 2023•23 min•Season 2Ep. 10
In this episode, we explore the world beyond medicine and delve into an often overlooked aspect of the healthcare business. Jeremy Miller from Boost by Design joins us as our special guest. Jeremy navigates us through the complex world of digital marketing, breaking down the technical jargon and providing helpful suggestions on how to approach this underappreciated but vital strategic tactic. Credits Production & Editing: Nyla Wiebe Show Notes & Transcription: Aaron C Higgins Social Medi...
Mar 29, 2023•19 min•Season 2Ep. 9
In today's episode, Jason and Aaron dive deep into some of the most pressing and timely healthcare news headlines. Our discussion includes proposed changes to prior authorizations, which have the potential to save billions in employee costs, and Best Buy's expansion of its at-home healthcare service by partnering with healthcare systems. Additionally, we explore the pediatric mental health crisis, a growing problem that requires urgent attention, and the fact that medical debt is predominantly o...
Mar 22, 2023•20 min•Season 2Ep. 8
In this episode, Jason & Aaron sat down with Tyler Barnett and Matthew Nichols, PhD, from University Hospitals in Cleveland, OH. They discuss the powerful goal-setting framework known as OKRs, or Objectives and Key Results. As leaders within the Population Health and Analytics team at UH, and with expertise in OKRs, Tyler & Matt dive deep into the OKR methodology, share specific examples of how UH has successfully implemented OKRs, and provide insights on how your organization can benefi...
Mar 15, 2023•40 min•Season 2Ep. 7
With the recent CMS updates about provider enrollment, we felt that we needed to bring you some timely information about these changes. We sat down with Raquel Grizzard SHP’s Provider Enrollment expert. She has been working in Provider Enrollment since 2014 and has seen her fair share of changes, but none as dramatic as this all at once. We discuss DMEPOS, CHOW Filing, changes to the 8550, the new specialists that have been added, and more. Join Raquel Grizzard as she shares her insight and tric...
Mar 08, 2023•21 min•Season 2Ep. 6
During this episode, we interview Dr. Dean Rottinghaus, who has successfully launched and managed a hospital-based Diabetes Management Clinic for Jenkins County Medical Center in Millen, GA. Dean has taken his previous 30 years of healthcare experience and desire for effective treatment options for those with chronic conditions and found a cost-effective way to help those in need of Diabetes management. He provides condition background, statistics, and treatment options we can all adhere to. Tra...
Mar 01, 2023•27 min•Season 2Ep. 5
In today's episode, our hosts Jason Crosby & Aaron Higgins go over our new format and then jump into four news headlines with some generally positive news: There's been a marked drop in healthcare debt since 2020, Mark Cuban's Cost Plus Drug Pharmacy could save the country billions in medication costs, the FTC may be pumping the brakes a bit on the rapid changes in the retail healthcare race, and finally can AI tools like ChatGPT help overworked clinicians? Links Medical debt declining, Whit...
Feb 22, 2023•23 min•Season 2Ep. 4
In today’s episode Jason Crosby and Aaron Higgins look into the future of retailers in the healthcare space. Throughout Season 1, we often discussed how retail giants like Amazon, Walmart, and even Best Buy have waded into the waters of healthcare delivery and they're promising disruption. In this outsized episode, we really unpack what this means for healthcare in the coming years. Credits Production & Editing: Nyla Wiebe Show Notes & Transcription: Aaron C Higgins Social Media Manageme...
Feb 16, 2023•31 min•Season 2Ep. 3
On today’s episode you’ll hear our interview with Mike Scribner and John Crew. We covered a variety of topics, such the No Suprises Act and other regulatory and legislative trends, and the role of Medicare Advantage in Ambulatory Care. We also talked about the impact of traditional Medicare to independent ASC's and the managed care strategies independent ASC's can take and utilize in 2023. Transcript Credits Production & Editing: Nyla Wiebe Show Notes & Transcription: Aaron C Higgins Soc...
Feb 15, 2023•27 min•Season 2Ep. 2
On today's episode, join us as we dive into the world of Value Based trends in primary care markets with guests Mike Scribner, John Crew, and Kelly Mooney. They share their expertise and discuss how independent PCPs will be impacted by these trends in healthcare. They will highlight both Commercial and Medicare arrangements in the marketplace, how practices are impacted by such, as well as how best to thrive and incorporate into an overall managed care strategy. Transcript Credits Production &am...
Feb 14, 2023•26 min•Season 2Ep. 1
As you may have noticed, we've been taking some time off from the podcast these last few weeks, but we're gearing up behind the scenes to bring you our next season. We're excited to announce that Season 2 of Beyond the Stethoscope Vital Conversations with SHP will start in mid-February. During our first week back, we'll have four episodes as we dig deep into what the feature of healthcare is shaping up to be with our principles and executive producers, Mike Scribner and John Crew. Then we'll be ...
Jan 20, 2023•3 min
In this episode, Jason shares with us the results of a study that shows PCPs may be unfairly punished with poor MIPS scores. Aaron shares a warning about two different crypto viruses targeting healthcare organizations. And we briefly discuss our upcoming season 2. Then, Aaron sits down with our very own Jason Crosby to talk about CINs, how they work, how to start or join one, the keys to a successful CIN, the potential for legal pitfalls, and how CINs may fit the greater goal of providing value-...
Dec 21, 2022•34 min•Season 1Ep. 10
On today’s episode, Jason shares an article about how Mark Cuban is expanding his low-cost pharmacy project. And Aron shares about how charging for digital messages may be on shaky ground. Jason sits down with our guest Steve Adams. A Certified Professional Coder Instructor with InGauge Healthcare Solutions with more than 20 years-experience with training others how to code in all arenas of care. Steve dissects the coding changes for 2023 in the Final Rule, including E&M, new G-codes, and sc...
Dec 14, 2022•26 min•Season 1Ep. 9
In this episode, Jason shares with us a few of the "Top 10 Digital Health Stories of 2022" and Aaron discusses a recent survey that shows 6 out of 10 patients have had a poor experience with healthcare in the last year. Then we tease a bit about our upcoming changes in season 2. Then Jason interviews Aaron about the Quality Payment Program (QPP). The program has continued to evolve in the last several years, and this year is no exception. Aaron goes into some of the history of how QPP came about...
Dec 07, 2022•25 min•Season 1Ep. 8
In this episode, Jason shares a report that shows that hospital safety improved prior to the COVID-19 pandemic, but did the pandemic erase all our progress? And Aaron shares how workers in all sectors are taking more sick time, but not for the reasons you might think. Then, we both sat down with Kristin Woodlock, CEO of Woodlock & Associates. For years, Kristin has worked with healthcare organizations as both an advocate and a champion for behavioral health. Kristin now helps organizations w...
Nov 30, 2022•32 min•Season 1Ep. 7
In this episode, Jason shares about a recent study showing that Telehealth is here to stay. And Aaron talks about the growing attitude in Washington about mandating cyber security in healthcare. Then Jason sits down with Troy Reichert, the Chief Revenue Officer of Coral, where he oversees all business development strategies working with advisors, medical providers, and industry leaders to expand the adoption and utilization of self-funded medical plans and direct provider relationships. He is an...
Nov 16, 2022•25 min•Season 1Ep. 6
In this episode, Jason Crosby and Aaron Higgins provide a quick overview of the PFS Final Rule that released at the end of October. Then Jason talks with Joe Ebberwein. Joe is the Co-founder and Chief Financial Officer of Corstrata, a technology-enabled care management solution focused on improving outcomes for wound and ostomy patients. We gain data-oriented insight into this often-neglected area of care and how Corstrata is working on solving this care gap; then, they discuss how virtual care ...
Nov 09, 2022•30 min•Season 1Ep. 5
In this episode, in the headlines, Jason Crosby and Aaron Higgins discuss the growing helium crisis for MRIs and how the pool of volunteer health transportation drivers is shrinking at an alarming rate. Are we heading for a great volunteer resignation? Then, we continue with part two of the interview that Mike Scribner & John Crew had with Aledade CCO / CPO Sean Cavanaugh. Where they will wrap up their discussion about value-based care: where it is going, how organizations like Aledade can h...
Nov 02, 2022•22 min•Season 1Ep. 4
In this episode, Aaron Higgins and Jason Crosby share articles about how our providers and children are burning out, and the new cyber security rules and requirements for healthcare facilities that are being prepared by the Biden administration. Then, we are joined by Sean Cavanaugh, CCO / CPO Aledade. Previously he served as Deputy Administrator and Director of the Center for Medicare @ CMS. In this special 2 part series, you’ll hear his viewpoint related to today’s independent primary care phy...
Oct 26, 2022•39 min•Season 1Ep. 3
In this episode, Aaron Higgins & Jason Crosby discuss how major retailers are entering into the healthcare space and are likely going to shake things up and they talk about how popular telemedicine has become and how most states are scaling it back. Then Jason & Mike Scribner finish the 2-part interview with our guest, LeadWorks LLC CEO & founder, Scott Regan. Scott talks to us about the experience economy and how healthcare is not immune from its effects. Learn more about LeadWorks ...
Oct 19, 2022•23 min•Season 1Ep. 2
In this debut episode, Aaron Higgins & Jason Crosby discuss some recent headlines about some recent cyber attack class action lawsuits and the HHS Information Blocking rule taking effect. Then Jason & Mike Scribner sit down in a special 2-part interview with our guest, LeadWorks LLC CEO & founder, Scott Regan. Scott talks to us about the experience economy and how healthcare is not immune from its effects. Learn more about LeadWorks on their website Scott Regan can be found on Linked...
Oct 12, 2022•30 min•Season 1Ep. 1
Hi there, you are listening to Beyond the Stethoscope: Vital Conversations with SHP, a podcast where you’ll hear about current health news, interesting interviews, and conversation about the topics that are shaping healthcare. Who are we? At Strategic Healthcare Partners we work alongside your team to serve as an extension of your healthcare organization. From Managed Care Contracting to Revenue Cycle Analytics to Provider Enrollment to Outcome-based Care and everything in between, SHP has you c...
Sep 10, 2022•2 min
