What Is “Support Excellence” Anyway? (feat. Oleg Krasnov)
May 18, 2021•47 min
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Episode description
In this episode, Oleg Krasnov, Head of Support Excellence at Miro, talks about what support excellence is, how he designed and advocated for this new role, and how it’s streamlining Miro’s support process during a critical time of rapid growth.
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