Building Trust w Customers | Piab End of Arm Tooling Solution with Jonathan Moon
Episode description
Just because you can do it doesn't mean you should do it.
In this episode, Jonathan Moon describes how he helped provide an innovative and timely End of Arm Tool, from Piab, for a customer. This customer had in-house engineers that would typically do this sort of work themselves. However, this customer was able to deploy their internal resources on other initiatives after trusting Jonathan and Piab to deliver an EOAT solution.
The story Jonathan tells speaks to how he goes about building relationships with his customers and is always looking to provide innovative and cost-effective automation and reliability solutions.
If you have any questions for Jonathan about Piab or anything else you heard on this podcast please reach out.
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#piab #automation #EOAT #reliability