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Better Every Shift

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FireRescue1’s Better Every Shift Podcast spotlights the passion and perseverance of firefighters. Hosted by Madison, Wisconsin, Firefighter Aaron Zamzow, the show brings kitchen table conversations to the airwaves, always focused on solutions, positivity and the realities of station life. Zamzow and guests tackle myriad hot topics, whether fire service, news or even pop culture-focused, bringing some levity to the often very serious nature of the profession. Dig into what drives firefighters to improve themselves, their crew, even the fire service as a whole. Listen in to get better every day, every call, every shift.
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Episodes

Extra Alarm: Conduct a personal AAR in 45 minutes or less

This week’s Extra Alarm insights come to us from Chris Paskett, a battalion chief with Eugene Springfield (Oregon) Fire. Paskett details how incident commanders can perform traditional fireground after-action reviews through brief tailboard discussions, capturing audio and tactical worksheets, and conducting thorough audio reviews. Additionally, he covers how to apply AARs to non-operational settings, including employee interactions. By assessing their own performance and preparing for group AAR...

Mar 18, 202512 minEp. 241

‘Restore classes immediately’: Fire service leaders urge action after NFA training cancellations

“There’s no better time than now to watch the Fire Service One Voice message being exercised,” notes former U.S. Fire Administrator Dr. Lori Moore-Merrell on this week’s podcast. The collective message from fire service leaders and organizations focuses on the importance of the National Fire Academy – an institution that, effective Friday, was shuttered for all in-person and instructor-led training , FEMA says as part of a review of programs and funding. Along with Dr. Moore-Merrell, IAFC Presid...

Mar 11, 202546 minEp. 240

Chief Kevin Quinn: ‘If you do retention right, you don’t have a recruitment problem’

Recruitment and retention are critical issues impacting fire departments across the country, and while it’s important to level up our efforts there, Deputy Chief (ret.) Kevin Quinn emphasizes a third R – replacement, as in, succession planning. Chief Quinn, who served for over 40 years on the board of the NVFC, certainly understands the importance of such long-term vision and planning, as he has mentored and empowered countless emerging leaders throughout his career. It’s one of the reasons Quin...

Mar 06, 20251 hr 11 minEp. 239

Extra Alarm: How battalion chiefs can win the hearts of their firefighters

This week’s Extra Alarm insights come to us from Battalion Chief Ben Thompson from the Birmingham Fire Department. The article explores how battalion chiefs can earn the respect and trust of their firefighters through personal interactions that display compassion. Thompson recounts personal experiences to illustrate these qualities, emphasizing the importance of handling small, day-to-day moments with care and empathy. Read the article on FireRescue1.com ....

Mar 04, 20257 minEp. 238

‘Hyper-connected to the people we serve’: Chief Dean Crispen talks SFFD goals

Shortly after taking the helm as fire chief of the San Francisco Fire Department, Dean Crispen received the advice to “just be true to your basic values” – perfect guidance for someone whose values are focused on love for the city and wanting it to succeed, particularly after some challenging years. As the city continues to move in an upward trajectory, Crispen’s focus is on making the department hyper-connected to the people it serves. Crispen shares his vision for the department, plus we dig i...

Feb 27, 202559 minEp. 237

Extra Alarm: What you need to know about the Social Security Fairness Act

This week’s Extra Alarm insights come to us from Joan Hill, who details the need-to-know information about the Social Security Fairness Act, which eliminates the Windfall Elimination Provision (WEP) and the Government Pension Offset (GPO). Hill explains the changes and their implications for firefighters, answering key questions like: Who benefits from the Social Security Fairness Act? Will benefits be retroactive? What is the implementation timeline of the Social Security Fairness Act? How can ...

Feb 24, 20257 minEp. 236

‘I’m proof that it works’: Zam talks resilience-focused habits

Zam has been through a lot in the past year, navigating some personal life challenges, plus adapting to an elevated position at work – a change that ultimately put him in command at an MCI active-shooter event. With Dr. Rachelle Zemlok as his guide, Zam reflects on how his focus on building resilience has helped him navigate these life changes and challenging calls. Plus, Dr. Z details the four ways to build resilience so you are better prepared when life starts throwing too many punches. Some r...

Feb 20, 202551 minEp. 235

Extra Alarm: How to develop a volunteer recruitment playbook

This week’s Extra Alarm insights come to us from Dan Rogers, a third-generation firefighter with the Witt Volunteer Fire Department. Rogers delves into volunteer recruitment challenges and solutions, highlighting the importance of addressing misconceptions about why people aren't joining the fire service. Rogers offers several actionable strategies for increasing volunteer numbers. Read the original article on FireRescue1 ....

Feb 18, 202514 minEp. 233

Curt Varone: ‘Our biggest liability is sitting in the firehouse with us’

This week’s podcast revisits one of our most popular shows. Fire service attorney Curt Varone identifies the biggest liability for fire departments – the members who might be looking for a fight – and urges fire service leaders to better address everything from HR issues like discipline to operational issues related to policies and training. We also dig into the need to educate fire service leaders about how to identify those conflict-seeking members who often become frequent litigators, or as V...

Feb 13, 20251 hr 10 minEp. 232

Extra Alarm: Borrowing from business simply doesn’t work for the fire service

This week’s Extra Alarm insights come to us from Johnny Torgeson, the assistant chief of operations for Marine Corps Logistics Base Barstow Fire & Emergency Services in California. Torgeson emphasizes the need to reject traditional business-derived leadership models and instead lead differently . The chief explains how to “disrespect the norm,” reinvent your position and put in the work toward a more unconventional approach that doesn’t rely on tools from books that aren’t meant for fire off...

Feb 11, 202515 minEp. 231

San Diego Fire Rescue chiefs talk recruitment, wellness and community connection

There’s a lot going on at San Diego Fire Rescue, as we hear from Fire Chief Robert Logan and Battalion Chief David Picone with the health and safety office on this week’s Better Every Shift. The department leaders outline a host of unique programs and efforts focused on members. They also address the recent L.A. wildfires (to which San Diego sent resources), plus the debate about DEI that emerged amid the incident. Some topics we hit on the show: Recruitment: Breaking down barriers to reach pote...

Feb 06, 20251 hr 9 minEp. 230

Extra Alarm: ‘The Great AI Lie’ – greater efficiency does not always equate to improved mental health

This week’s Extra Alarm insights come to us from Division Chief Chad Crouse, who addresses the impact of AI on mental health and productivity in the fire service. He observes that fire chiefs tend to use time saved by AI to do more at work rather than focusing time saved on personal wellness. Highlighting a cultural expectation that productivity equals success, Chief Crouse calls for a shift in how we deploy technology in order to reclaim time for personal health and relationships. Read the arti...

Feb 04, 202510 minEp. 229

Introducing the Firefighter Mayday Survey with Lt. Bassel Ibrahim

Orlando Lt. Bassel Ibrahim is carrying the mayday research torch through the launch of the Firefighter Mayday Survey . The project is a variation and continuation of Don Abbott’s Project Mayday following the chief’s death in 2022. Ibrahim shares what drove him to take on such a huge project, which shares real-world mayday and near-miss data to improve firefighter safety, training and tactics. We dig into all things mayday research, plus all this: Proactive vs. reactive RIT RIT’s role as jack-of-...

Jan 30, 20251 hr 8 minEp. 228

Extra Alarm: ‘I will stay connected to the members’ -- a challenging goal for newly promoted leaders

This week’s Extra Alarm insights come to us from Chief Eric Linnenburger, who focuses on the importance of genuine connection for newly promoted fire service leaders. Linnenburger identifies the challenges leaders face in maintaining a meaningful connection with their teams, backed by What Firefighters Want survey data that reveals a significant disconnect between fire chiefs and line personnel. The chief also shares practical recommendations for building trust and enhancing relationships within...

Jan 28, 202512 minEp. 227

Jo Terry: ‘PTSD does not have to end in tragedy’

Kentucky Assistant Chief Chip Terry called himself a public servant – and lived by those words, shares his widow, Jo Terry: “He was there to serve the public. Now it's our turn to help serve you.” Following Chip’s death by suicide in 2017, Jo started the Chip Terry Fund , which strives to educate first responders and their families about PTSD and provide funding to offer mental health treatments to those in need. Jo shares Chip’s story, including what healthcare provided missed in their assessme...

Jan 23, 20251 hr 3 minEp. 226

Extra Alarm: Leading through the political conversation at the kitchen table

Welcome to FireRescue1’s Extra Alarm – your audible source of original content from FireRescue1. This week’s insights come to us from Eric Latimer, division chief of fire operations for the Springfield (Missouri) Fire Department. Latimer discusses how best to navigate political conversations at the firehouse kitchen table, and emphasizes the need to maintain respect and unity, despite differing opinions, to uphold the mission of effective service delivery. Listen to the end for additional insigh...

Jan 21, 20258 minEp. 225

‘Do the next right thing right’: Kevin Sofen talks tech fundamentals

New tools and technology can feel daunting, particularly if you already feel behind the curve, but the opportunities are endless if you can embrace a learning mindset that focuses on simply doing the next right thing right – fundamentals first, then baby steps. For example, when someone suggests a new tool, start by changing a knee-jerk “no” to a more open-minded “maybe,” then take another step, even watching a single video about the new technology. That’s the advice from technology advisor Kevi...

Jan 16, 20251 hr 6 minEp. 224

Extra Alarm: Fire is fire no matter what you call it

Welcome to FireRescue1’s Extra Alarm – your audible source of original content from FireRescue1. This week’s episode insights come to us from Linda Willing, a retired career fire officer, who makes the case that too many deaths and injuries have occurred secondary to training incidents where live fire was a factor. Specifically, Willing’s article highlights two tragic incidents – one in Miami, Florida, and another in Boulder, Colorado – that underscore the critical need for safety during firefig...

Jan 14, 20257 minEp. 223

Chief Bob Horton: ‘Wildfire is coming to a town near you’

Attention, structural firefighters: Wildfire does impact your community. If you’re thinking, “Nope, not here,” then you might be confusing wildfire and wildland fire . This small difference in wording has a big impact, not only on training and tactics but also the funding and resources that go toward battling these fires. Chief Bob Horton, the USFA’s newly appointed branch chief for wildfire policy breaks down the terminology and explains how easy it is for any community in the United States to ...

Jan 09, 20251 hr 5 minEp. 222

Extra Alarm: Bridging the gap between firefighters and the 40-hour world

Welcome to FireRescue1’s Extra Alarm – your audible source of original content from FireRescue1. In this inaugural episode, learn how to minimize scheduling strains and mission misalignment between the department’s shift-workers and administrative workforce, insights courtesy of Chris Paskett, a battalion chief with Eugene Springfield (Oregon) Fire. Listen to FireRescue1 content when you’re out and about, driving to or from work, when you’re looking for some alone time at the station or during y...

Jan 07, 202510 minEp. 221

‘It is never too late to start’: Kepra Jack details how to revive your cardiac health

“Why are healthy people having cardiac events?” This was the question that first fueled Kepra Jack’s interest in cardiac health among firefighters – and the fact that her husband is a firefighter further drove her investment in the topic. As the co-founder and director of HeartFit for Duty , Jack builds education programs for first responders and physicians alike. Jack has made it her mission to support firefighter health, and she’s got some great guidance. We dig into all of that and more: The ...

Jan 02, 20251 hr 4 minEp. 220

2024 reflections + 2025 bold predictions

Fire Chief Jason Caughey joins the team this week to reflect on the decisive themes of 2024, whether those hot topics will continue to make waves in 2025, plus the critical areas of focus for any fire service leader who’s working to support their members. Plus, we dig into all this: Innovative events and forward-thinking groups driving change Reimagining the debate about what it means to be safe and aggressive Why fire service leaders can no longer get away with being “full of sh*t” How to take ...

Dec 26, 20241 hrEp. 219

‘Work the problem’: Firefighter-survivalist shares ‘Naked & Afraid’ lessons

Ventura Fire Captain Fernando Calderon has appeared on five seasons of Discovery Channel’s hit reality TV show “Naked & Afraid,” where participants are dropped into remote locations – without clothes – to survive for upwards of three weeks. Most of the show’s participants have years of experience living off the grid or teaching survival strategies – but not Calderon. He went from watching the show at the fire station to feeling “possessed” to apply.” It was the ultimate test to learn what he...

Dec 19, 20241 hr 4 minEp. 218

‘Good, better, best’: Megan Lautz shares a realistic approach to FF nutrition

Megan Lautz understands that shiftwork makes it nearly impossible to follow a perfect diet – as do other life events that squeeze your time and impact your outlook on food. That’s why her nutrition advice for firefighters centers on what’s realistic – the “good, better, best” approach, which encourages making smarter choices for the situation and setting yourself up for success with simple tools, like go-bags for snacks on shift. Plus, Lautz has worked with firefighters through her company, Resc...

Dec 12, 20241 hr 5 minEp. 217

Adm. Mike Studeman: Great leaders seek ‘maximum performance at highest morale’

We’re declassifying today’s podcast so everyone can learn from Rear Admiral (ret.) Mike Studeman, former commander of the Office of Naval Intelligence. Studeman, who is one of the nation’s leading national security professionals, recently authored the thought-provoking book “Might of the Chain: Forging Leaders of Iron Integrity,” focused on critical leadership lessons that are easily applied to the fire service, including how to build buy-in, plus the top traits for leaders to cultivate among th...

Dec 05, 20241 hr 12 minEp. 216

Inside EMS: Accountability in action – building a culture that sticks in EMS

Crossover alert! On this week’s Inside EMS podcast , cohosts Chris Cebollero and Kelly Grayson dive into a vital topic: the culture of accountability in EMS. Sparked by FireRescue1 Senior Fire Advisor Chief Marc Bashoor’s article, "Where is our culture of accountability?" , the hosts explore why change is so difficult to embrace, how leadership impacts culture and what steps agencies can take to help foster accountability across an organization. Thank you to Pulsara for sponsoring this episode o...

Nov 30, 202429 minEp. 215

‘It raises my hackles’: Chief Chuck Ryan talks unsafe fireground actions

Many know that Tucson Fire Chief Chuck Ryan is a staunch advocate for firefighter health and safety, but he’s also a big believer in giving a little grace. Leadership is challenging, so our default assumptions shouldn’t be that leadership just doesn’t get it. After all, Chief Ryan says, “No fire chief comes to work and says, ‘How can I mess with my people today? How can I make their lives uncomfortable and miserable today?’” Ryan offers insights from his years in a variety of leadership position...

Nov 27, 20241 hr 5 minEp. 214

Firefighter gift deals tastier than turkey

It’s time to make your list and check it twice to ensure you’re covered this holiday season. Unsure what to buy for your firefighter friends and family or even your crewmembers? You can skip the line for Santa because the real magic is at TheFireStore.com , which is offering a 15% discount to Better Every Shift listeners from Nov. 21-30. Listen in for the code to ensure you grab the best firefighter gifts without breaking the bank. This episode of the Better Every Shift Podcast is sponsored by T...

Nov 21, 202458 minEp. 213

Chief Derek Alkonis: ‘Everything you do is focused on life safety’

“There's so much we don't know about fires. We're still killing firefighters. We're still killing people in fires. There's still so much to know and to do differently.” Chief Derek Alkonis, who serves as a research program manager for UL’s Fire Safety Research Institute, shares his passion for learning about fire dynamics and how best to translate fire behavior research into actionable lessons – and updated tactics – for firefighters. Plus, we dig into all of this: The Mike Singletary analogy fo...

Nov 14, 20241 hr 10 minEp. 212

Greatest Hits: Chief Leeb returns to mark 100 episodes – and brings friends

To help Better Every Shift commemorate 100episodes, Chief Frank Leeb returns (again), this time with several surprise guests, live from the recent pro-wrestling-themed Brothers Helping Brothers event – a perfect example of the collaboration among the “Misfit Nation,” all working together to row in the same direction for the betterment of the fire service. There’s a lot happening, so buckle up for an action-packed show that may or may not go totally off the rails in the best possible way. Tune in...

Nov 07, 20241 hr 11 minEp. 211
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