Implementing Self-service SaaS with Franciska Dethlefsen - podcast episode cover

Implementing Self-service SaaS with Franciska Dethlefsen

Sep 20, 202434 minSeason 9Ep. 1
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Episode description

How do you plan and implement a self-serve option for your SaaS? In this episode, we talk to Franciska Dethlefsen, Head of Growth Marketing at Amplitude. You'll learn about their journey from being completely sales-led to launching a self-serve plan, how they approached pricing and packaging, how it all ties with their free plan, what channels they use to provide support, and more.

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This show is brought to you by Userlist — an email automation platform for SaaS companies. It matches the complexity of your customer data, including many-to-many relationships between users and companies. Book your demo call today at userlist.com.

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