Bed, Breakfast & Business - podcast cover

Bed, Breakfast & Business

Gerry MacPherson
Welcome to the 'Beds, Breakfasts, & Business' Podcast! - the delightful corner where bed and breakfast enthusiasts rendezvous for tips, tales, and tete-a-tetes! Each week, we fluff up the pillows, brew a fresh pot of tea, and delve into the enchanting world of B&Bs. Oh, the joys of homemade scones, personalized decor, and those oh-so-unique guest requests! But let's face it - it's not always sunny-side up in our B&B journey. From managing the breakfast rush, to handling that charming but oh-so-noisy antique plumbing, or striving for that sparkling online review – we've been there, and we FEEL you! Navigate the beautiful, bustling, bed-making world of B&Bs with us. As we sift through questions, and sprinkle in some laugh-out-loud moments from every corner of this special universe. Trust us, you're in for some comforting company and surprising solutions. We also value your time, so each episode will be concise, straight to the answers without all the fluff. So, whether you're listening while flipping pancakes, or taking a well-deserved break on that oh-so-comfy porch swing, the ‘Beds, Breakfasts, & Business' Podcast! promises a weekly dose of fun, wisdom, and a whole lot of heart. Welcome aboard our global B&B journey! Brew, listen, and be bedazzled. This is the 'Beds, Breakfasts, & Business' Podcast!. And now, let's turn the page to our next chapter of delightful discoveries!
Last refreshed:
Follow this podcast in the Metacast mobile app to refresh it and see new episodes.
Download Metacast podcast app
Podcasts are better in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more

Episodes

How Did Andy De Silva Pioneer Sustainable Amenities for B&Bs?-057

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ 🎧 Going Green in Hospitality: Andy De Silva’s Impactful Innovations 🌍 Curious how one company is making a huge impact on sustainability? Andy De Silva shares how he’s transformed hotel amenities into eco-friendly, memorable guest experiences. From eco-friendly packaging to innovative refill systems, learn how Hotel Emporium is leading ...

Nov 14, 202421 minEp. 57

Can Bed & Breakfast Loyalty Programs Drive Revenue?-056

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ The Hidden Power of Loyalty Programs for Small B&Bs" Why should B&B owners care about loyalty programs? In this episode, we chat with Mark Ross-Smith, who explains the real value behind loyalty strategies for small properties. Tune in to learn how loyalty programs drive repeat business and boost your bottom line. 🎧 Mark also sha...

Nov 07, 202445 minEp. 56

What Are The Best Ways To Get More Guests Through Travel Agencies?-055

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ 🎧 Struggling to keep those rooms filled? You’re not alone! Many B&B owners face the same challenge, but partnerships with travel agencies and online platforms could be the game-changer you need. In this episode, we break down the benefits of forming solid partnerships and how they can boost your bookings—even during slow seasons. Li...

Oct 31, 202411 minEp. 55

How Do You Know If Your B&Bs Foundation Is In Trouble?-054

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ “Foundation Troubles: What Every B&B Owner Needs to Know” 🏚️ Cracks in the wall? Don’t panic just yet! In this episode, we chat with Bob Brown, AKA the Dirt Whisperer, about what your property’s foundation is really telling you. From soil secrets to structural safety, you’ll get the lowdown on keeping your B&B standing strong. B...

Oct 24, 202437 minEp. 54

What Extra Amenities Can Help Your B&B Stand Out From The Competition?-053

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ 🌟The Power of Amenities in Guest Retention In today’s episode, we explore one of the most underestimated elements of a B&B – amenities! Offering the right amenities can be the key to turning first-time guests into loyal fans. But it’s not about offering everything under the sun. We’ll discuss the must-have essentials and some though...

Oct 17, 202410 minEp. 53

How Can Your B&B Benefit From Local Community Relationships?-052

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ 🌟Is your B&B the heart of your community? In this episode, we reveal how to turn local partnerships into a competitive advantage. From offering local pastries at breakfast to connecting guests with unique local experiences, learn how every connection you make can elevate your B&B.🌟 👉 Listen to actionable tips and start creatin...

Oct 10, 20248 minEp. 52

How To Handle Language Barriers At Your Bed & Breakfast-051

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Overcoming Language Barriers: Tips for B&B Owners Struggling to communicate with guests who speak a different language? In this episode, we provide practical strategies to help bed and breakfast owners manage language barriers. Learn how clear communication, technology, visual aids, and even a few key phrases in other languages can e...

Oct 03, 20249 minEp. 51

How To Make Your B&B More Accessible-050

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Creating an Inclusive B&B Experience Welcome to our latest podcast episode! Today, we're discussing how to make your B&B a welcoming haven for guests with disabilities. Learn practical tips for enhancing accessibility, from installing ramps to training your staff. Discover how these changes can boost your bookings and reputation,...

Sep 26, 20246 minEp. 50

How To Improve Your B&B Sleep Quality For Happier Guests-049

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ 🎧 Enhance Your B&B’s Sleep Quality for Happier Guests 🎧 Welcome to another episode of our podcast, where we uncover “Strategies to Enhance Sleep Quality for Your B&B Guests.” 🛌✨ In this episode, you’ll learn: Why quality bedding is a game-changer How to keep rooms at the perfect temperature The benefits of magnesium for relaxa...

Sep 19, 20248 minEp. 49

Boost Your B&B Revenue: Insights from STR Cribs' Mark Lumpkin on Design and Renovation-048

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ 🎙️ Elevate Your Vacation Rental: Insights from STR Cribs 🎙️ In this episode, Mark Lumpkin from STR Cribs shares his journey into the vacation rental industry and reveals how his team creates highly sought-after, resort-style properties. Discover the key to maximizing bookings by focusing on guest experience and unique amenities. 🏡 Rea...

Sep 12, 202428 minEp. 48

What To Do When A B&B Guest Complains-047

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Mastering Guest Complaints: Turn Challenges into Growth How do you handle guest complaints at your B&B? Discover effective strategies to turn challenges into opportunities. In this episode, I explore the importance of understanding the root of the problem, clear communication, and maintaining professionalism. From offering practical ...

Sep 05, 20249 minEp. 47

How To Keep Your B&B Financially Resilient During The Off-Season-046

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Unlocking Financial Resilience for Your B&B Running a B&B is rewarding, but the financial rollercoaster can be challenging. How can you manage your cash flow during off-peak seasons? This video dives into practical strategies: Forecasting Your Finances: Learn how to predict and prepare for financial highs and lows. Building a Cas...

Aug 29, 20247 minEp. 46

How To Keep Your B&B Bustling All Year Round?-045

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Thriving Year-Round: Secrets to B&B Success 🌟 Are you tired of the feast or famine cycle of running a B&B? Discover how to keep your B&B thriving all year round with these expert strategies! From embracing off-season opportunities to dynamic pricing and creative marketing, learn how to turn quiet months into your busiest yet...

Aug 22, 20247 minEp. 45

How To Create An Unforgettable Breakfast Experience At Your B&B-044

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Elevate Your B&B Breakfast Game! How can you make your bed and breakfast stand out? By serving a breakfast your guests will remember forever! In this episode, I'll explore top breakfast ideas to impress your guests, from staggered meal times to crafting a signature dish. 🌞🍳 The importance of a memorable breakfast Safe Breakfast Ser...

Aug 15, 20248 minEp. 44

How To Hire The Best Staff for Your Bed and Breakfast-043

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Hiring Top Talent for Your B&B Struggling to find the perfect staff for your B&B? This podcast breaks down essential steps to hiring top talent, ensuring your team aligns with your B&B's values and culture. 🌟 What You’ll Learn: Defining your ideal candidate Writing engaging job descriptions Conducting thorough interviews Why...

Aug 08, 20248 minEp. 43

How To Balance B&B And Personal Life-042

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Balancing Personal Life and B&B Duties: Essential Tips for Hosts Feeling overwhelmed by your B&B duties? Discover essential tips for setting boundaries and balancing your personal life with your business. Learn how to establish specific work hours, embrace technology, and delegate tasks effectively. This podcast provides practica...

Aug 01, 20248 minEp. 42

Boost Your B&B's Visibility With These Cost-Effective Marketing Strategies-041

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Affordable Marketing Tips for B&B Owners Struggling to market your B&B without blowing your budget? Our latest article is packed with practical tips to boost your visibility and attract more guests. Discover how to leverage social media, optimize your website, and collaborate with local businesses. Ready to make your B&B shin...

Jul 25, 20249 minEp. 41

The Experience Economy-Elevating Beyond Your BnB-040

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Elevate Your B&B with Personal Touches Are you a B&B owner looking to enhance your guest experience? In the competitive world of hospitality, personal touches can make all the difference. By remembering your guests' preferences and adding small, thoughtful details, you can create lasting memories and foster loyalty. Learn how sim...

Jul 18, 20249 minEp. 40

Ensuring A Memorable BnB Departure For Lasting Impressions-039

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Master the Art of Memorable Guest Departures Creating a memorable BnB departure for guests is important for bed and breakfast owners. This is the final touchpoint of your guests stay, and it can significantly influence their overall perception of their experience. Today, I will look at various strategies to ensure your guests leave with ...

Jul 11, 20247 minEp. 39

Local Partnerships & Recommendations-Enhancing Your Guest Experience-038

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Create Memorable Guest Experiences with Authentic Local Tips! 📍 Want to make your B&B the go-to destination for travellers? Personalized, authentic local recommendations can turn an ordinary stay into an extraordinary one. Learn how to curate lists of both popular attractions and hidden gems that reflect the unique charm of your loc...

Jul 04, 20249 minEp. 38

How Can Your BnB Thematic Decoration Set You Apart?-037

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Looking to enhance the ambiance of your B&B? Learn how to set the perfect mood with lighting, decor, and attention to detail. This video provides practical tips to create a warm and inviting atmosphere that guests will love. Whether you're aiming for a rustic, nautical, or nature-inspired theme, we've got you covered. Tune in and tra...

Jun 27, 20248 minEp. 37

What Makes Your BnB Unique?  Your Signature Experience-036

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Looking to elevate your B&B game? Our new article provides a roadmap to craft signature experiences that attract guests and leave lasting memories. From leveraging your property's unique aspects to personalizing interactions, we cover it all. Listen now and transform your B&B into a sought-after destination. 🌟 #WhatMakesYourBnBU...

Jun 20, 20247 minEp. 36

11 Tips To Boost Your BnB Occupancy Rates-035

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Running a bed and breakfast can be challenging, but with the right strategies, you can boost your occupancy and delight your guests. In our latest article, we share 11 practical tips to help you succeed. From creating value-added packages to improving your online presence, these tactics are designed to elevate your B&B business. List...

Jun 13, 20247 minEp. 35

Overcoming Major Bed & Breakfast Owner Pain Points-034

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Regular maintenance is key to keeping your B&B in top shape. Schedule routine checks for plumbing, electrical systems, and other essential services to avoid costly repairs and ensure guest safety. Plan maintenance during non-peak times and keep guests informed to minimize disruptions. #Bed&BreakfastOwnerPainPoints #BedAndBreakfas...

Jun 06, 20249 minEp. 34

How Can B&B Owners Turn Every Guest Interaction Into a Memorable Experience?-033

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Join us as we explore innovative ways to integrate technology into guest interactions, making each stay not just comfortable but tailor-made. Learn the secrets to smart hospitality today! 📱 #MemorableExperience #B&BMemorableExperience #B&BGuestMemorableExperience #BnBExperience #GuestSatisfaction #PersonalisedHospitality #LocalC...

May 30, 20247 minEp. 33

Resolve Guest Complaints Gracefully-Turning B&B Challenges into Wins-032

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Discover how your B&B can turn guest complaints into 5-star experiences! 🌟 From real-time feedback to tailored resolutions, see why our guests leave happier and keep coming back. #Resolve Guest Complaints #Resolve B&B Guest Complaints #GuestSatisfaction #HospitalityManagement #BedAndBreakfastLife #CustomerFeedback #HotelComplain...

May 23, 20246 minEp. 32

Transform Guest Interactions with Effective BnB Communication Strategies-031

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Ever wondered how a Bed and Breakfast offers such warm, personalized service? We're peeling back the curtain to show you the magic behind our communication style that keeps guests coming back. 🗣️ #BnBCommunicationStrategies #EffectiveCommunicationStrategies #BedAndBreakfastTips #GuestCommunication #HospitalitySuccess #PersonalizedServic...

May 16, 20247 minEp. 31

How Can Mastering Verbal and Non-Verbal Cues Transform Your Guest Experience?-030

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ Ever felt like your hotel's communication could use a touch of magic? Watch our video to learn how simple changes in your approach can make a massive difference in guest satisfaction and loyalty. Dive in to find practical tips that will set your property apart from the rest! 🌟 #Guest Experience #HospitalityCommunication #GuestExperience...

May 09, 20246 minEp. 30

How Can B&B Owners Continuously Improve to Meet Changing Guest Expectations?-029

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ 🌟 Ever wonder how a B&B stays ahead of guest expectations? 📈 Watch our new video to see the magic behind the scenes. We cover how we use your feedback to continuously enhance our services, ensuring your stay is nothing short of perfect. #GuestExpectations #BedAndBreakfastLife #BnBTech #HospitalityTrends #SustainableBnB #BnBImprovem...

May 02, 20246 minEp. 29

Why Personalizing Guest Experiences Is the Secret Ingredient to Vacation Rental Success-028

Grab your copy of the “Crafting the Perfect Stay: 25 Essential Insights for Bed and Breakfast Owners” PDF. https://keystonehpd.com/beds-breakfasts-business-pdf/ 🌟 Turn your B&B's guest reviews into a roadmap for success! Our new video explores effective techniques to harness feedback, improve your services, and elevate your property's reputation. Find out how to respond to reviews, implement changes, and showcase your commitment to excellence. #CustomerSatisfaction #BnBImprovement #Hospital...

Apr 25, 20246 minEp. 28
Hosted on Transistor
For the best experience, listen in Metacast app for iOS or Android