The tech space has gotten a lot of bad rep in the news lately, with all the layoffs and poor leadership, but I’m excited to share with you this episode with Quentin Mackey, the Head of New Modules at Microsoft. His leadership is a breath of fresh air in a space that needs positive and caring leadership more than ever. I know you’ll enjoy this episode… take a listen.
May 23, 2023•34 min•Ep. 273
In this podcast, Heather speaks directly to her listeners about empowerment. Her son is leaving off to college soon, and as she often says, kids are oftentimes the biggest teachers. Listen to this podcast if you want to learn how to empower others to do their best work but keep your level of support. She shares tips on how to give them freedom but still be supportive. Take a listen.
May 16, 2023•6 min•Ep. 272
Do you ever wonder what it takes to be a CEO? Jennifer Waller is now the CEO and President at Colorado Bankers Association, but it took her a lot of learning to get to where she is today. One of her biggest lessons was that you don’t have to change who you are to reach your goals. Women often feel pressured to toughen up and shed their "soft" side to succeed in the corporate world. But in fact, as you’ll hear, compassion and kindness can be powerful tools for success.
May 09, 2023•22 min•Ep. 271
In this episode, Heather speaks directly to her listeners about the process of publication for her new book, The Art of Active Listening. She shares a recap of her week and the impact that this book and this message have had so far - it has been exciting and very rewarding to see the positive impact it's having so far. She leaves you with a question for you to think about this week. Take a listen.
May 02, 2023•6 min•Ep. 270
Francesca Luthi is the Executive Vice President & Chief Administrative Officer at Assurant - a leading global business services company. In this episode, she shares some of her early career struggles as a woman and how she managed to navigate being promoted to a role where some didn't think she belonged. Her leadership lessons are many. Take a listen.
Apr 25, 2023•30 min•Ep. 269
Do you ever wish you could reinvent yourself and change your life? Do you ever wonder what it takes to embrace change and reinvent yourself for a successful and fulfilling life? Ron Fong is the President and CEO of the California Grocers Association, and it took him 10 years to finally answer that question. In this episode, he shares some of his wisdom along the way. Take a listen.
Apr 18, 2023•35 min•Ep. 268
Stephanie Englund is the Director of Talent Acquisition for Emerging Talent at Best Buy. In this episode, Stephanie shares her insights on adjusting recruitment strategies in the new hybrid work environment, innovative ways to market to potential hires, and most importantly, how to make recruiting about the employees and not just about the company. Plus, she shared some of her most important lessons, including learning how to truly empower leaders to lead. So, if you're looking to attract top ta...
Apr 11, 2023•28 min•Ep. 267
Wendy H Steele is the Founder & Chief Executive at Impact100 Global, a non-profit organization that unites and empowers women to give together and create transformational impact, both locally and globally. With a simple yet powerful model, Impact100 Global brings 100 women together who donate $1,000 each, resulting in a collective donation of $100,000 to a local charity that all members have a say in. This model has proven to be incredibly effective in addressing some of the most pressing pr...
Apr 04, 2023•34 min•Ep. 266
Discover how Adam Geisler, Co-Founder, CEO, Board Member and Investor of Youth Athletes United, empowers children's physical and mental health through his company. In this podcast, Geisler shares why he started Youth Athletes United and its positive impact on kids. He also emphasizes the significance of taking a stand on social justice issues, such as Black Lives Matter, to ensure employees and customers feel acknowledged and heard. Join me on this episode to learn about Geisler's leadership sty...
Mar 28, 2023•25 min•Ep. 265
Heidi L. Barham, M.Div, CT, CDP® is the Manager of Diversity, Equity, and Inclusion for Hospice of the Western where she previously served as a Spiritual Care Coordinator for 13 years. In addition to her position with Hospice of the Western Reserve, she is the pastor of Ledgewood Christian Church (Disciples of Christ) in Novelty, Ohio and adjunct faculty with Indiana Wesleyan University. Prior to joining Hospice of the Western Reserve, Ms. Barham spent 20 years in the financial services industry...
Mar 21, 2023•25 min•Ep. 264
Tim Sanders has been employed at Ventas Inc. since 2015 as a Senior Investment Officer. Tim is responsible for originating senior housing investments throughout the United States and Canada. He also works on ground-up development of office and lab space in conjunction with Ventas’ development partner, Wexford Science and Technology. He has more than 20 years of senior housing finance experience and has held various positions with GE Capital Healthcare Financial Services. Additionally, Tim starte...
Mar 14, 2023•35 min•Ep. 263
As the Vice President of Customer Service Excellence (SVE) for the Tax & Accounting North America division at Wolters Kluwer, Laurent leads system, process and talent optimization strategy through multi-disciplinary teams that accelerate business performance, customer experience and financial results. He also drives customer experience and software support strategy for technology, knowledge management and technical support delivery for SVE TAA North American business units.
Mar 07, 2023•31 min•Ep. 262
Lorenzo Flores is a twenty-year veteran in retail leadership. He has rejuvenated, inspired, and rebuilt over a dozen teams throughout his career. With a passion for music, MMA, and podcasting, he understands the importance of connecting personal vision to the workplace. He focuses a lot on helping others become confident and advocate for themselves and what they do, ultimately helping them stand out. Take a listen.
Feb 28, 2023•37 min•Ep. 261
Sonya Crockett is a Crew Relations Regional Leader at Raising Cane's, a quality chicken finger franchise with over 530 locations. In this episode, she returns for her second appearance on the Leadership with Heart podcast to discuss her new position and what it means to Lead by Heart and how Raising Canes ONE LOVE® tagline shows up in every aspect of the business.
Feb 21, 2023•24 min•Ep. 260
Rian Thiele, Co-Founder of Pet Evolution, has had a passion for dogs since childhood. Having watched his dogs suffer through itchy paws, chronic ear infections, and undiagnosed food allergies, he knew there had to be another way. He and his longtime friend, Mike Osborn worked for years to make their dream a reality. They built a store that helps pets live the good life through healthy food, expert services and helpful education. With four stores open and many more on the horizon, Rian is excited...
Feb 14, 2023•27 min•Ep. 259
Trent Selbrede returns to the Leadership with Heart Podcast to talk about leadership and what that means in the hospitality world. Trent is the General Manager of Marriott International, and he discusses what the hospitality world went through during the pandemic, what they've learned, what they are doing the same, and what they are doing differently. 2022 was his hotel's best year, and in this podcast, he shares some of the knowledge he's acquired from his episode from a couple of years ago to ...
Feb 07, 2023•37 min•Ep. 258
In this episode, Heather speaks with Cynthia Grant, Chief Clinical Officer at AllHealth Network, about her surprising and traumatic background, the lens that he sees the world and thus engages with her people and a time when she was not the best leader she could be. Cynthia shares tremendous leadership tips, but just listening to her is inspirational.
Jan 31, 2023•36 min•Ep. 257
In this episode, I discuss my resolutions for the new year and how to make them a reality. My resolutions for 2023 include speaking at bigger speaking events, changing people's mindsets on leadership, and becoming a New York Times best-selling author with my new book The Art of Active Listening . I dive into the strategies and tactics I am using to achieve these goals. This is an episode you won't want to miss for inspiration, motivation, and actionable advice for a successful 2023!...
Jan 24, 2023•10 min•Ep. 256
In this podcast, I challenge you to be more present as a leader. In just under three minutes, you can learn how to tune out distractions and focus on your surroundings and the needs of your team. Being present as a leader not only improves communication and decision-making, but it also sets a positive example for your team to follow. Being present lets those around you feel seen, heard, and valued. Will you take on this challenge?
Jan 17, 2023•3 min•Ep. 255
Suzette is the founder and CEO of Patriot Angels. Patriot Angels is a third-party resource that assists Veterans and their widows in obtaining the VA Benefit Aid & Attendance. This benefit is designed to help supplement their long-term care costs allowing them to afford the care they need and deserve in all areas of continuous care (In-Home Care, Independent Living, Assisted Living, Memory Care and Skilled Nursing Care). Suzette has always been an advocate for the vulnerable and for those wh...
Jan 10, 2023•26 min•Ep. 252
Amy Frampton is the Head of Marketing at BambooHR, after spending more than 15 years in technology and marketing leadership roles in the greater Seattle area. Previously, she was the VP of Product Marketing at Smartsheet, a leading work management software company. Before that, she served in marketing and leadership positions at Vulcan (the holding company founded by Microsoft Co-founder Paul Allen), Hewlett Packard Enterprise and Microsoft.
Jan 03, 2023•27 min•Ep. 253
Noël Taxin, MS., graduated from the University of Utah and received both BS and MS degrees. She is the Division Director for Family Health within the Department of Health and Human Services. Noël holds over thirty years of experience in infant and adolescent treatment, adults in agency, hospital, residential settings, investigations, regulation of licensed professions, and CSHCN Program expansion and services. Noël has professional experience in program development, state and federal regulation ...
Dec 27, 2022•14 min•Ep. 252
Farzad Rashidi is the lead innovator at Respona, the link-building outreach platform that helps businesses increase their organic traffic from Google. He previously ran the marketing efforts at Visme, where he helped the company gain over 16 million active users and pass 3M monthly organic traffic.
Dec 20, 2022•30 min•Ep. 251
Jody Levison-Johnson is a licensed clinical social worker with nearly 30 years of experience in human services. She currently serves as the President and CEO of Social Current, an organization focused on advancing the work of the social sector through collaboration, innovation, policy, and practice excellence. Social Current brings together human/social service organizations and partners to leverage their collective experience and research to drive continuous evolution and improvement in the fie...
Dec 13, 2022•30 min•Ep. 250
Sarah Coleman was born and raised in Portland, Oregon, and has raised both of her boys there. Her first job outside the home started on July 7, 2014, when Alaska Airlines gave her a chance as a Customer Service Agent out of PDX. Sarah was determined to provide a better life for her boys and worked her way up from CSA to Station Trainer and finally a Supervisor of Station Operations in only 5 years. She believes in doing everything she can to help someone leave her better than when they got to he...
Dec 06, 2022•24 min
Eric Elkins is a strategist, author, professional speaker, and CEO of WideFoc.us Social Media, a Denver-based agency he founded in 2007. His team drives tangible results for B2B tech/SaaS companies, B2B consumer brands, the home services industry, nonprofits, and global corporations. For more than 15 years, Eric has helped companies grow their visibility and increase revenue. He writes the occasional novel, hosts Denver food faves at denverlicious.com, and loves to share his eating and travel ad...
Nov 29, 2022•24 min•Ep. 248
Sarah Wilson is an entrepreneur, mother of three and Co-Founder of Chip Cookies. A graduate from The George Washington University – School of Business, Sarah founded Chip Cookies in 2016 with the loving support of her husband, Sean.
Nov 22, 2022•23 min•Ep. 247
There is a part where she gets the email wrong, so look out for that. Happy Friday! 🙂 Heather chats directly with her listeners about the journey that this podcast has been so far. She asks the listeners to weigh in and give their thoughts on what they think about the future of the podcast episodes - should she do them alone, always have guests, what topics do they want to hear about? All suggestions can be emailed to heather@employeefanatix.com. Take a listen and leave your thoughts!...
Nov 15, 2022•5 min•Ep. 246
Heather chats directly with her listeners and reflects back to 5 years ago when she was at a crossroads while struggling to work her 9 to 5 and pursue her dream of working as an entrepreneur at the same time. Her dream was always to build her own business - which she has! Employee Fanatix (at the time, it was named Customer Fanatix) was born 5 years ago, and she hasn't looked back since. Here are some of her reflections...
Nov 08, 2022•7 min•Ep. 245
Danielle Shoots is the Managing Partner and Managing Director of the New Community Transformation fund – Denver, a venture capital fund for BIPOC founders and the President and CEO of Wealth Equity Enterprises, a holdings company that owns several businesses that support the mission of building BIPOC wealth and leadership. At the age of 26, Danielle embarked on her executive leadership path ascending to the position of Chief Financial Officer (CFO) for the Colorado Department of Public Health an...
Nov 01, 2022•28 min•Ep. 244