52: Leaders With Heart Use Empathy to Understand Their People

In this episode, Heather speaks with Sarah Bernhardt, VP, People of Greystone Technologies about her leadership style, a time when she was not the best version of herself and about the one critical thing leaders can do when they are stalled in their approach to connect with their people.

 Key Takeaways:

• Even when we are not our best selves, we should be able to bring our whole selves to work
• Getting out of the daily environment to connect with our people is all we need to do
• Moving physically away from negative environments can change how we lead
• Never lose empathy for those you lead. Put yourself in their shoes
• Sometimes when people misbehave at work, they are living out of fear
• Think about the intentions of your people when they behave oddly