Evernorth brings the power of wonder and relentless innovation to create world class pharmacy care and benefit solutions. Our connected health services make the treatment, prediction, and prevention of health care's most complex conditions easier and more accessible as we drive organizations
and people forward. Ever North Home Based Care provides value based care that helps patients with multiple chronic conditions and social determinant of health barriers get the care they need and the personalized experience they deserve. We serve patients who struggle to navigate the health care system by bringing high quality primary
and preventative care services to the home. By providing clinical care and support services that provide whole person care, we improve health equity, access, and outcomes for the populations we serve. This is Gracelyn Keller with the Becker's Healthcare podcast, and we are live at the 2024 payer issues roundtable. I'm currently joined by doctor Daniel Beckles, who's a surgeon at Ochsner Health. So doctor Beckles,
thank you for joining me today. Let's start our conversation by having you introduce yourself and tell us a little bit about your role. Absolutely. Good morning, and, you know, thanks for having me here. I'm doctor Daniel Beckles, a cardiothoracic surgeon employed at Ochsner Health in Louisiana. I am director of cardiac cardiothoracic surgery services in CHRISTUS Health, St. Pat's Hospital in Lake Charles. Wonderful. Well, thank you for taking the time
to be here. And let's start our conversation talking about priorities. So from improving member experience and expanding value based care to controlling costs, payer executives have ambitious growth goals for the rest of 2024 and the new year ahead. So in your role, what is your top priority and how are you planning to get there? My top priority is delivering value based care to our community and beyond.
And so by using and improving our own outcomes data, we're able to do a root cause analysis of a lot of these metrics that already benchmark nationally and really come up with new processes and structures of how to improve quality and thereby decrease cost. Absolutely. And going off of that, at an industry level, how would you describe the biggest barriers to effectively serving and engaging members? And what opportunities do you see for large scale improvements?
And how are you applying those in your current strategies? I think the biggest barriers we see now is really, you know, lifestyle choices of a lot of, you know, our members. And I think, you know, we just have to put use what other industries are using. We just have to put incentives on it, you know, to incentivize better choices. It's really that simple. And how we go about that is gonna be very innovative moving ahead. Wonderful. And switching gears a little bit toward growing leaders.
Keeping pace in today's dynamic health care landscape is challenging. So what is one piece of advice you'd share with peer leaders to grow their businesses while keeping members top of mind? I think we have to focus on people. I think we really have to take care of our own people and the people that we work with, the people that are around us. I think if we just start just start there, start by really looking at their at their health and how we can improve,
you know, one person at a time. But starting really at the people level, really what they want, and and just provided them with much better choices to live a more happier and healthier lifestyle. And as we wrap our conversation today, is there any closing words you'd like to share on the podcast? No. I think this is these are really exciting times, you know, in health care. We have so much data. A lot of hospitals
and industry have so much data today. What we do with that data, I think, is very important moving forward where we can use it in a very constructive way to really improve health overall. So thanks for having me. Wonderful. Well, thank you for being here. Again, we're live at the 2024 Payer Issues Roundtable.