On this episode, Cynthia Salisbury, MSN, RN, System Executive Director of Nursing Operations at Providence, joins the podcast to discuss removing burden from nurses, the importance of transparency with patients, embracing technology, and standardizing and optimizing the system through preparation and financial investment.
Nov 10, 2025•17 min
In this episode, Dr. Peter Bonis, Chief Medical Officer at Wolters Kluwer Health, discusses the opportunities and risks of using AI in clinical care. He highlights the importance of accuracy, governance, and frontline engagement to ensure technology supports safe and effective decision-making for patients and providers. This episode is sponsored by Wolters Kluwer .
Nov 10, 2025•15 min
On this episode, Cynthia Salisbury, MSN, RN, System Executive Director of Nursing Operations at Providence, joins the podcast to discuss removing burden from nurses, the importance of transparency with patients, embracing technology, and standardizing and optimizing the system through preparation and financial investment.
Nov 10, 2025•17 min
On this episode, Prasana Ruxmohan, MHA, Ambulatory Operations Transformation Specialist at UCI Health, joins the podcast to discuss educating staff on new technology, the best opportunities for growth in the future including virtual access and proactive outreach, and responsibly integrating technology.
Nov 09, 2025•13 min
In this episode, Keisha Downes, MBA-HM, RN, CCDS, CCS, Vice President of Mid-Revenue Cycle at Beth Israel Lahey Health, discusses the rapid evolution of AI and automation in revenue cycle management, the shift toward proactive claim processing, and how technology and teamwork are helping streamline operations and strengthen financial performance across the system.
Nov 09, 2025•11 min
This episode recorded live at Becker’s 31st Annual The Business and Operations of ASCs features Megan Friedman, DO, Chair and Medical Director at Pacific Coast Anesthesia. She shares insights on how technology, data-driven scheduling, and closer collaboration between anesthesia teams and ASC leadership are transforming efficiency, staffing, and patient care in today’s rapidly growing ASC market.
Nov 09, 2025•7 min
On this episode, Richard Zane, MD, Chief Medical Officer and Chief Innovation Officer at UCHealth, joins the podcast to discuss responsibly deploying technology to innovate care, including the use of generative AI, automating human tasks and virtualizing care, and the opportunities for growth in the future.
Nov 09, 2025•13 min
On this episode, Dr. James Wyant, Program Director of Sentara and Eastern Virginia Medical School's newly established neurology residency program, joins the podcast to discuss where residents can add value and improve quality of care, improving access to care, and the importance of collaboration across teams and disciplines.
Nov 09, 2025•17 min
This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features George Cybulski, MD MBA, AI clinical leader and Chief of Neurosurgery at Humboldt Park Health. He discusses the growth of outpatient spine surgery, the role of AI in connecting care teams and streamlining workflows, and the importance of collaboration between providers and vendors to enhance patient care and ASC efficiency.
Nov 08, 2025•9 min
In this episode, Dr. Earl Kilbride, orthopedic surgeon at Austin Orthopedic Institute, discusses major trends shaping healthcare and ASCs, including consolidation, reimbursement challenges, and the role of AI. He also shares insights on the growing shift toward outpatient procedures and how independent practices can thrive in a changing landscape.
Nov 08, 2025•7 min
This episode recorded live at Becker’s 31st Annual The Business and Operations of ASCs features Helen M Lowenwirth, MBA, CASC, Administrator, East Side Endoscopy, LLC. She discusses the continued migration of procedures from hospitals to ASCs, the role of AI and technology in improving efficiency and documentation, and how collaboration among hospitals, vendors, and policymakers is driving greater access to patient care.
Nov 08, 2025•7 min
In this episode, Reed Smith, Chief Consumer Officer at Ardent Health, discusses how health systems can reduce friction in the patient journey, balance innovation with practicality, and use data and technology to create seamless, consumer-centered healthcare experiences.
Nov 07, 2025•14 min
In this episode, Dr. Stephen Parodi, Executive Vice President for External Affairs and Corporate Development at The Permanente Medical Group, discusses strategies to combat physician shortages, reduce burnout, and expand access to care through technology, team-based models, and policy innovation while preparing for major shifts in healthcare funding and delivery.
Nov 07, 2025•14 min
This episode, recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting, features John Talaga, EVP Healthcare at Flywire, Rob McDaniel, Senior Director of Revenue Cycle Management, and Keith Givelekian, Executive Director of Digital Business at Cleveland Clinic. The discussion explores how Cleveland Clinic and Flywire are partnering to modernize the patient financial experience through personalization, unified strategy, and innovation that prioritizes patient needs and car...
Nov 07, 2025•14 min
In this episode, Haris Ackerman, Director of Integration and Strategic Operations at Virtua Health, shares how the system is improving patient experiences through integrated care, hospital at home programs, and innovative technologies like wearables and AI. He also discusses partnerships with academic institutions and offers leadership advice for emerging healthcare professionals.
Nov 07, 2025•8 min
In this episode, Sylvia Trent-Adams, President and CEO of the Institute for Healthcare Improvement, shares how IHI is helping health systems strengthen operations, integrate technology, and build resilient, patient-centered organizations. She also outlines her vision for advancing quality, safety, and workforce well-being in the decade ahead. This episode is sponsored by Institute for Healthcare Improvement .
Nov 06, 2025•10 min
In this episode, Dr. Gregg Nicandri, Chief Medical Information Officer at University of Rochester Medical Center, discusses how technology is transforming healthcare delivery. He shares insights on AI, ambient documentation, telehealth, and strategies for balancing innovation with clinician and patient needs.
Nov 06, 2025•13 min
In this episode, Samuel Pueringer, MHA, Senior Director of Retail Health Operations at Hartford HealthCare, shares insights into how the system is redefining patient access through retail, virtual, and hybrid care models, including innovative care kiosks at airports, and more.
Nov 06, 2025•10 min
In this episode, Andrea Fisher, LCPC, Lead Clinical Therapist at Linden Oaks Medical Group, discusses Endeavor Health’s partnership with Naperville District 203 to bring counseling services directly into schools, improving access to care and promoting early intervention for students and families.
Nov 05, 2025•9 min
In this episode, Dr. Brian Nwannunu, Orthopaedic Surgeon at Texas Joint Institute, shares insights on how AI, robotics, and digital health tools are transforming orthopedic surgery. He discusses the rise of outpatient procedures, smart operating rooms, and how technology is enhancing patient connection and surgical precision.
Nov 05, 2025•9 min
This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Crystal Broj, Chief Digital Transformation Officer at MUSC. She shares how her team leverages AI and automation to streamline patient access, enhance engagement, and improve operational efficiency while maintaining strong governance and adaptability in a rapidly evolving digital landscape.
Nov 05, 2025•7 min
In this episode, Samuel Pueringer, MHA, Senior Director of Retail Health Operations at Hartford HealthCare, shares insights into how the system is redefining patient access through retail, virtual, and hybrid care models, including innovative care kiosks at airports, and more.
Nov 05, 2025•10 min
In this episode, Novella W. Thompson, MBA, MA, ALM-C, FACHE, Hospital Administrator for Population Health, Post-Acute Care, and Continuum Home Health at UVA Health University Medical Center, shares how UVA Health is realizing its vision for integrated, accessible care beyond hospital walls and offers powerful leadership insights on innovation, collaboration, and empowering teams to drive better patient outcomes.
Nov 05, 2025•9 min
In this episode, Dr. Peter Chang, Chief Transformation Officer at Tampa General Hospital, shares how TGH is leveraging innovation, care coordination, and generative AI to enhance patient care, expand nationally, and tackle workforce and efficiency challenges in healthcare.
Nov 04, 2025•12 min
This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health. He shares how his organization uses AI, venture partnerships, and operational insights to drive scalable change, improve patient engagement, and balance innovation with regulatory and budget realities.
Nov 04, 2025•11 min
In this episode, Jaimie Weber, System Director of Nursing for Perioperative Services at Alameda Health System, discusses how her team is using AI, predictive modeling, and technology-driven workflow improvements to enhance efficiency, staff satisfaction, and patient care. She also shares insights on investing in IT infrastructure to support telehealth, cybersecurity, and the future of connected healthcare.
Nov 04, 2025•17 min
In this episode, Dr. Maulik Purohit, Chief Health Innovation Officer at datosX Digital Health Labs, discusses key takeaways from a recent healthcare innovation conference, including how AI and automation are transforming documentation, diagnostics, and clinical efficiency in fields like radiology and cardiology.
Nov 04, 2025•7 min
This episode recorded live at the 10th Annual Health IT + Digital Health + RCM Annual Meeting features Dr. Nirmit Kothari, Associate Chief Medical Officer at Baptist Memorial Hospital – Memphis. He shares insights on integrating AI into clinical workflows, reducing documentation burdens, and balancing innovation with operational realities to enhance patient care and clinician engagement.
Nov 03, 2025•11 min
In this episode, Ryan Cameron, Ed.D., Vice President of Technology and Innovation at Children’s Nebraska, discusses how the organization is pioneering agentic AI solutions to improve access and affordability of pediatric care. He shares insights on balancing empathy with scale, empowering clinicians through AI education, and creating sustainable innovation that supports mission-driven healthcare.
Nov 03, 2025•21 min
In this episode, Dr. Jerilyn Morrissey, Chief Medical Officer, and Kaltrina Berisha, Vice President of Product Management at CorroHealth, discuss how AI and agentic systems are transforming clinical documentation integrity. They explore the evolution from paper records to intelligent digital systems, the role of technology in reducing clinician burden, and how AI can make documentation meaningful again while strengthening care and compliance. This episide is sponsored by CorroHealth ....
Nov 03, 2025•15 min