The BIG problem in salons

Join me in our Free Facebook community at https://www.facebook.com/groups/salonandsuitebusiness

Be on the look out for the relaunch of the Pivot to Profit Roadmap: The customized business plan for beauty professionals who want to start a profitable and sustainable salon business

"Us" versus "them" mentality 

Leadership versus boss mentality

Whose client is it?

We and us create unity and team, not you and I

Creating teamwork, collaboration,

Threatened: Owner feels threatened of staff leaving with all the clients

Control

1. Culture
2. Expectation
3. Mission, Vision, and core values

Business plan

• Know your business
• Use it to help you make decisions
• Use it to help you lead your company

Expectation

• Hiring
• As soon as a conflict or situation arrises confront the situation with a solution
• Contract: Written agreement for staff

Let go

• Micro Managing
• Perfect or effort

Culture

• Environment
• Thrive or Discourage
• Positive
• Morale
• Conversations

Leadership

• Influence not authority
• Lead by example
• Visionary
• Growing people
• Empower your team

How do you show you value your team?

5 Love language in the workspace 

• Gifts (card, flowers)
• words of affirmation
• physical touch (hug, high five)
• acts of service (sweep up for them, do their hair
• quality time (lunch together, one-on-one)