Action = Success S4: EP 116

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Extensions Marketing Strategy webinar on December 4th at 11am CDT

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This episode is about attraction and retention behind the chair at the salon and what are the 4 areas that we can do to keep clients coming back and creating a great customer service. I drop some advice for salon owners and to service providers.

Business, entrepreneurship, salon owner, suite owner, solo artist, beauty industry professional, marketing strategies, business strategies and more!

The majority of lost business is because of poor customer service.  In fact, 82 percent of consumers in the United States said they stopped doing business with a company due to a poor customer experience.

Our salon businesses lose 71% of consumers due to poor customer service.