Episode 17: Building your Customer Experience From the Top Down with Nate Brown
Jul 20, 2020•28 min•Season 1Ep. 17
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Episode description
Nate Brown who leads the CX accelerator community and is well known in the CX world along with James Gilbert from CRMNEXT talk about building a culture of experience from within.
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Starting with employees
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Building from the top-down
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cohesive collaboration between marketing and CX teams
Come learn more about CRMNEXT: www.crmnext.com/us
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