Episode 79 – What Service Buys You

If you want to know the secret sauce to leadership and success in anything, I believe this is central – service.   It’s time to visit this crucial concept so you can re-integrate it into your ongoing development.

• Everyone talks vision, but few talk service

• Service is shorthand for connecting with your customer’s value.  Get in their shoes, and figure out what they need and want.

• Most importantly, take your focus off of yourself.

• The benefits that accrue include trust, reputation, increased connectivity with others but most of all…very, very happy customers