Unpacking the Meaning of Customer Success
Mar 30, 2023•17 min
Listen to this episode in Metacast mobile app
Don't just listen to podcasts. Learn from them with transcripts, summaries, and chapters for every episode. Skim, search, and bookmark insights. Learn more
Episode description
Customer engagement should never end when the purchase is complete—touchpoints and enablement are just as important as earning a sale.
Shelby Skrhak speaks with Nicole Dziedzic, senior vendor business manager, and Clay Carpenter, senior channel account executive, both of Ingram Micro, about:
To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Stitcher.
Shelby Skrhak speaks with Nicole Dziedzic, senior vendor business manager, and Clay Carpenter, senior channel account executive, both of Ingram Micro, about:
- The definition of customer success
- Building customer success plans that scale
- Who is the target for the digital customer success program?
To join the discussion, follow us on Twitter @IngramTechSol #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Stitcher.
For the best experience, listen in Metacast app for iOS or Android