The Value Of Post-Sale Motion
Nov 01, 2023•20 min
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Episode description
Pre-sale is no longer the most delicate time in a sales process—post-sale action is just as critical for retention, and that means providing a stellar customer experience.
Shelby Skrhak speaks with John Calhoun, channel account executive at Cisco/Ingram Micro, about:
To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
Shelby Skrhak speaks with John Calhoun, channel account executive at Cisco/Ingram Micro, about:
- Turning CX into a profit center vs. a cost center
- Why a post-sales motion is important
- How a post-sales motion affects retention
To join the discussion, follow us on Twitter @IngramMicroUSA #B2BTechTalk
Listen to this episode and more like it by subscribing to B2B Tech Talk on Spotify, Apple Podcasts or Spreaker.
For the best experience, listen in Metacast app for iOS or Android