Evolving from NPS to Account Experience
Mar 04, 2021•47 min•Ep. 1996
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Episode description
In this episode of the #CX series, Ethan Beute, Chief Eva ngelist at BombBomb, talks with Ian Luck, VP of Global Marketing with CustomerGauge, about getti ng more value from NPS and other metrics, as well as ways your CX programs can go right...and wrong.
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