Daily Download Monday October 18, 2021
The value for customers in a 24/7 support service.

The value for customers in a 24/7 support service.
What it means for programmers in an industry shifting to software-centric systems.
The future of touch panels in a world of "bring your own device."
How extended reality solutions are being used to gather biometric data and emotional states.
Nortek Control is acquired by Nice, finding the balance between customer & employee for your business, and Matt's computer only kind of explodes.
What it means for the movie industry when customers are improving their own home theater systems.
The experience of working in higher education and improving IT services on a budget.
Major outages on Facebook & Instagram, what happens when the cloud goes down and the future of digital signage.
What do trade shows look like as we move to hybrid events?
The importance of interoperability within the metaverse of extended reality applications.
The differences in freelancing and having your own company, and the responsibilities that lie within.
Finding the space between bargain and luxury in creating the ideal space for working from home.
With streaming services expanding to outright games, how can integrators prepare their clients' networks?
Software as a service & how it relates to the cloud, CEDIA opens registration for their Tech Summits and Amazon announces new products including the robot Astro.
Expanding your social network through the power of positivity.
Talking to Windy City Wire about prioritizing their supply chain demands and positive client relationships with self-sustaining manufacturing process and unique, personal touches.
What's the balance between luxury and practicality when designing a conference space?
Fighting back against counterfeit AV solutions, one of the largest resort projects in the world using AV over IP, and looking at what might the standard be for AV over IP solutions within the industry.
How metrics are used for emotive experiences in XR.
Talking to James King about his experiences in the higher education space and the convergence of IT and AV in programming.
What an indoor drone could mean for security and the CCTV market.
Discussing the role of education and training within the AV industry with Samantha Ventura.
As AV waste starts to pile up, when's the right time to talk to your client about longevity?
Crestron scales back on InfoComm 2021, knowing your level of risk, and the rise of video solutions in the security space.
The different approaches to control system programming in both residential and commercial spaces.
Understanding how changes in business requires rebuilding company strategies to survive and thrive.
Adjacent verticals in the residential space can be daunting, but there is reward in risk.
Getting companies invested in better hybrid working and what it takes to get the next generation of the workforce interested in the AV industry.
What's going to happen to digital signage solutions installed in the wake of the pandemic?
Talking to Cheri Parker about her journey into the AV industry and the process of project managament.