In this episode, Braxton highlights a recent shift in GM's electric vehicle production strategy, an innovative diagnostic tool launched by Repairfy and NAPA, and Auto Ops' new feature aimed at enhancing customer service for repair shops. Additionally, Chris Jones shares his optimistic outlook for the industry's future based on his interactions with passionate students and instructors. Learn more here about asTech Mechanical Learn more here about AutoOops Voice Thanks to our sponsor AutoFix Auto ...
Jul 24, 2024•9 min
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HERE If your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE! In this episode, Braxton Critcher is joined by Ryan McKinnon from Charge Ahead Partnership. Ryan discusses the current state of EV infrastructure in Florida, emphasizing the barriers to EV adoption due to the lack of charging stations despite the availability of federal funds. He highlights the problemati...
Jul 20, 2024•25 min
In this episode, Braxton Critcher dives into recent findings by the IIHS and HLDI, revealing that partial automation systems in vehicles do not significantly prevent collisions. Chris Messer joins Braxton to preview the Ratchet and Wrench Management Conference's new format, emphasizing its focus on peer-to-peer learning from shop owners and operators. Braxton also highlights a study from Harvard, which found that nearly 20% of existing EV chargers are broken or disabled, posing a significant cha...
Jul 17, 2024•9 min
In this episode, Braxton Critcher discusses various important updates in the automotive repair industry. Ryan McKinnon from the Charge Ahead Partnership explains why Florida and other states haven't committed their EV charging station funds, highlighting the challenges businesses face with upfront costs. Braxton shares the inspirational story of Jordan Rios and Xavier Pell, two friends and recent graduates who opened their own repair shop in Alabama. Additionally, Braxton covers a tragic inciden...
Jul 10, 2024•7 min
Switching Shop Management Systems isn't as hard as you think! Give Shop Controller a try HERE If your DVI isn't certified, you're losing customers! Get a FREE certification when you touch HERE! Wanna go to the ASTA Expo? Learn how here In this episode, Braxton Critcher is joined by Lucas Underwood, who sheds light on the significance of upgrading business management skills for automotive repair shop owners. Lucas emphasizes how refining customer service and client experience are crucial, noting ...
Jul 05, 2024•30 min
In this episode, hear the latest news around the automotive repair industry on things like Right to Repair, a dispute between automakers and the NHTSA, Florida's unwillingness to install more EV charging stations, and more! Send Braxton an email and let him know your thoughts about the show: [email protected] Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com...
Jul 03, 2024•8 min
In this episode, Braxton Critcher is joined by Chris Cotton from Autofix Auto Shop Coaching. Chris tackles the hotly debated issue of technician shortages in the automotive industry. He argues that there isn't a shortage of technicians but rather a shortage of "good shops" where technicians want to work. Chris draws insights from a survey he conducted, revealing most technicians leave not due to pay but because of poor management and lack of leadership. 00:00 Good shops attract technicians and h...
Jun 30, 2024•13 min
In this episode, Braxton reports that AAA projects a record number of travelers this Independence Day, leading to a potential influx of customers in repair shops in mid-July. Lucas Underwood provides an update on the ASTA Expo’s growth and relocation plans for 2025, highlighting the event's rapid expansion. Additionally, Braxton discusses the significant rise in auto insurance rates and the crucial role of trust in maintaining customer satisfaction, based on findings from the JD Power 2024 US Au...
Jun 26, 2024•9 min
In this episode, Braxton Critcher is joined by Justin Allen from Hunter Engineering Company. Justin emphasizes the urgent need for ongoing training in the automotive repair industry due to rapidly evolving vehicle technology. He introduces Hunter University, an innovative online learning platform designed to provide accessible training for technicians. Additionally, Justin highlights the complementary role of the Hunter Learning Channel on YouTube, offering procedural content to enhance technici...
Jun 21, 2024•15 min
In this episode, Braxton Critcher covers the launch of Hunter University, an online learning management system, emphasizing its potential to provide certified training to technicians individually. Braxton reports on the automotive aftermarket sector's resilience, noting an 8.6% growth in sales despite persistent inflation in 2023. Additionally, the episode sheds light on a heartwarming story where a widow of a military veteran received a refurbished vehicle through the National Autobody Council'...
Jun 19, 2024•6 min
In this episode, Braxton Critcher is joined by Mark Pons from Chapel Hill Tire and industry veteran Randy O'Connor. Mark discusses the implications of Michelin's Minimum Advertised Price program and how Costco's free install promotion is affecting independent tire shops. Randy highlights the long-term effects on consumer safety and the professional installation process. They both emphasize the importance of recognizing the investments and contributions of local independent shops to their communi...
Jun 18, 2024•26 min
In this episode, Braxton Critcher is joined by Jonathan Tangye, the Mechanical Director of MACA. Jonathan highlights the potential impact of Pennsylvania's proposed increase in registration fees for electric vehicles to offset declining gas tax revenues. He emphasizes the need for balanced taxation across all vehicle types to maintain infrastructure. Additionally, Jonathan highlights the importance of getting involved with local associations and staying informed about legislative changes that co...
Jun 15, 2024•13 min
Will Pennsylvania join the list of states that charge an electric vehicle fee to offset lost gas tax revenue? Braxton Critcher highlights that and the legal risks Minnesota dealerships face when showing copyrighted content without proper licensing. Virginia's decision to reverse its stance on California's emission standards, opting for federal guidelines instead, is covered as well. Take a listen! Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofix...
Jun 12, 2024•7 min
In this episode, Braxton Critcher and Lisa Foshee, from the Auto Care Association, discuss the importance of Right to Repair. Lisa provides a detailed update on HR 906, the Repair Act, highlighting its bipartisan support and its importance for both consumers and independent repair shops. Lisa also covers the potential limitations on consumers' repair choices without the act, emphasizing the need for independent shops to access necessary repair data. 00:00 Bipartisan support for the bill ensures ...
Jun 08, 2024•11 min
In this episode, Braxton Critcher is joined by Randy O'Connor, Marc Pons, and Lisa Foshee to discuss the latest developments in the automotive repair industry. Randy shares concerns about how tire manufacturers favoring big box stores over independent repair shops could impact the market. Marc highlights the potential devaluation of tire installation services, comparing it to the precedent set by free check engine light diagnostics. Lisa emphasizes the critical importance of independent shops ga...
Jun 05, 2024•6 min
In this episode of Automotive Repair News Today, Braxton Critcher and Justin Allen from Hunter Engineering Company. Justin highlights the importance of staying updated with WinAlign reports, emphasizing the need for recalibrating advanced driver assist systems. He discusses how the technology in vehicles is evolving rapidly, impacting driving habits and safety. Justin also emphasizes the value of in-person software updates to ensure seamless operations, aiming for the best user experience possib...
Jun 04, 2024•18 min
In this episode of Automotive Repair News Today, Braxton Critcher interviews Margaret Light, a licensed marriage and family therapist with experience in mental health in the automotive repair industry. Margaret highlights the growing awareness of mental health issues in the field and emphasizes the importance of self-care. She discusses the intersection between work and personal life impacting mental well-being in automotive professionals. Margaret offers valuable advice on recognizing signs of ...
Jun 01, 2024•19 min
In this episode, Braxton Critcher discusses key developments in the automotive repair industry. First, he highlights the record average age of cars in the US, signaling a growing market for repair services. Also, hear about a legal case involving two men charged with violating the Clean Air Act through tampering with pollution control software in diesel trucks. Lastly, Braxton explores the importance of maintaining advanced driver assistance systems (ADAS) functionality with aftermarket modifica...
May 29, 2024•8 min
In this episode, Braxton Critcher talks with Ann Wilson and Paul McCarthy from MEMA about the US government granting $100 million to aftermarket suppliers. Three key points discussed include the importance of consistent funding over time for small suppliers to keep up with the transition to EVs, the necessity for aftermarket repair shops to engage in right-to-repair efforts due to increasing vehicle complexities, and the aftermarket industry's proven track record of adapting to new technologies....
May 28, 2024•24 min
In this episode, Ann Wilson and Paul McCarthy from the Motor and Equipment Manufacturers Association talk about the impact of a recent $100 million government investment on the EV parts sector and the importance of industry readiness. Justin Allen from Hunter Engineering delves into the significance of the latest WinAlign software update for alignment specifications, emphasizing its role in maintaining efficiency in auto repair shops. Additionally, we cover the success of a Montana State prison ...
May 22, 2024•7 min
Today, Braxton highlights the introduction of electric vehicle (EV) technology courses at Brookdale Community College in New Jersey, supported by a generous grant from the National Science Foundation. You'll also hear an overview of a new survey on diesel technicians that reveals pressing concerns and demographics within the industry. How did your shop do last year in the struggling economy? A report shows that most shops did well! Want to take the TechForce Survey for Young Technicians? You can...
May 15, 2024•7 min
In this episode, Braxton Critcher welcomes Lucas Underwood to discuss the implications of mandatory automatic emergency braking systems by 2029. Lucas shares his insights on the challenges and opportunities this new regulation may bring for repair shops, emphasizing the need for technological adaptation and advanced training for technicians. Additionally, he touches on the financial implications, predicting an increase in repair costs due to more sophisticated calibration requirements. Take a li...
May 09, 2024•11 min
In this episode, hear the latest news from the National Highway Safety Traffic Administration and a mandate for automatic emergency braking in all passenger and light vehicles. Additionally, you'll hear insights from a Lang Marketing survey on consumer preferences between dealers and independent repair shops, noting a competitive narrowing in perceived price gaps. Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com...
May 08, 2024•7 min
In this episode, Braxton talks with Brian Plott from the Equipment and Tools Institute (ETI). Brian shares exciting news about ETI's expansion into the global market, specifically their plans to establish a presence in Europe. He discusses the long-range planning that preceded this decision and the strategic moves ETI made to align with its board's vision. Additionally, Brian emphasizes the differences in business practices between the U.S. and Europe and how this expansion will aid in fostering...
May 02, 2024•13 min
In this episode, hear the latest developments in the automotive repair industry, focusing on several innovative technologies and industry trends. Brian Plott from ETI shares insights into the expansion of ETI into Europe, replicating their successful American model to engage with new members and OEMs overseas. Auto makers are pushing for advancements in automotive head-up displays, including both hologram and augmented reality technologies aimed at enhancing driver safety without distraction. Ad...
May 01, 2024•6 min
In the latest episode of Automotive Repair News Today, Braxton Critcher delves into the current state of soaring vehicle repair and maintenance costs, highlighting a significant 12% surge over the past year. Mark Bogdansky shares exciting advancements for this year's APPEX trade show, including a wide array of new trainers and a fully functional 10-bay shop on the exhibit floor. Additionally, Jesse Meddaugh from 360 Payments introduces a game-changing partnership with Venmo and PayPal, enhancing...
Apr 24, 2024•7 min
In this episode, Braxton Critcher covers the decline of traditional repair shops in the face of a DIY surge, a point underscored by guest Chris Messer. Furthermore, the episode explores the NHTSA's initiative to potentially save lives through new technology that prevents drunk driving, a measure that could see widespread implementation by 2027. Lastly, the show spotlights the benevolent efforts of Paul and Kristin Danner with the inception of SD Charities, aimed at aiding those in need within th...
Apr 17, 2024•8 min
On this episode, Braxton Critcher explores pressing issues within the automotive industry. Guest Tara Topel addresses the glaring disparity in gender representation, noting the mere 2% of women employed as technicians despite making up over half of the U.S. population. Topel emphasizes the need for hiring based on skill and qualifications rather than gender. The episode also covers General Motors facing litigation over the unauthorized collection and sharing of driver data, which could lead to a...
Apr 10, 2024•8 min
On today's show: More and more automotive technicians want to leave the industry! Hear why. EV shows a nearly 30% decline in value during the first quarter of 2024. Hear from Lisa Coyle and Carolyn Coquillette about Vehlo's acquisition of Shop-Ware. Missouri bill that would require shops to verify vehicle registration before conducting repairs. And more! Thanks to our sponsor AutoFix Auto Shop Coaching! Schedule your free strategy session here: autofixautoshopcoaching.com...
Apr 03, 2024•7 min
In this episode, Braxton Critcher covers updates from the automotive industry. The show starts with the US Senate Committee's hearing on youth apprenticeship programs and the potential impact on addressing the need for automotive technicians, especially in the era of electric vehicles. The podcast also highlights restructuring in the AAPEX event to offer more flexibility to educators and attendees, as well as the release of new parts by Dormant Products aimed at making repairs more cost-effectiv...
Mar 27, 2024•8 min
