Ep 1.3 — Talking Non-Cash Adjustments/Credit Card Surcharges

With all the challenges still impacting our industry, from inflation and cost increases to labor and commodity shortages, it has never been more important for operators to maximize their margins. Raising prices is not the only option, though one that can only be done so many times before negatively impacting traffic.

Join us At the Table with Rex Benson, Owner/Operator of ‘Ol South Pancake House, and Matthew Mabel, Founder/CEO of Surrender, Inc., talking about the process and positive impact of using non-cash adjustments (credit card surcharges). We’ll review the steps for implementation, how to communicate with your customers, and just how quickly restaurants engaged in this practice are offsetting their credit card processing fees.

 Resources from this episode:

 Heartland Payment Processing Credit Card Surcharge Guide