Episode 9 - Emotional Intelligence - What does it take to deal with difficult people

Many of us find it challenging to deal with others who are just too difficult. How should we handle this type of person when projects and relationships are at stake?

Join Bhakti for a candid conversation with our guest Uri Zisser, a Customer Business Executive at Amdocs. Uri offers some practical tips for understanding and influencing difficult people and gives us a hint that might make you reflect: am I sometimes difficult to others?