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Ask Rezzz

Jason Resnick•rezzz.com
You ask, I answer your web development and design business questions. šŸš€ Struggling with a client? Want to build recurring revenue but unsure where to start? Feeling overwhelmed? Have a client that's always late? Want to get clients who respect you? This is the show for you 2 times a week.
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Episodes

A143 - Do you meet leads and clients face-to-face?

I was speaking at a conference of developers and freelancers and presented with this question of meeting face-to-face or everything is virtual. Being in New York, obviously there are many opportunities to be able to meet people, leads, and potential partners. When starting out, I did meet lots of leads at coffee shops, their offices, and other places. I’d either get in my car, or hop the train and head on to the location early for the meeting. NY has traffic and lots of it and the subways have b...

Sep 12, 2018•7 min•Ep. 143

A142 - How do I set a goal?

Today we are going to set some goals the right way. It’s not December (most likely) and that’s ok, setting goals shouldn’t be just an annual thing. As a freelancer, you are in control of your day, year, life even. This can be daunting and overwhelming at times. This time of year for me is always when I start thinking about my goals. It’s easy to remember because my birthday is this month. For the vast majority though, goal setting doesn’t happen until end of November or in December. I would enco...

Sep 11, 2018•6 min•Ep. 142

A141 - Should I use my name or create a business name when starting?

I get asked this question a lot and to be frank and to the point, I’m going to say to use your name. Now if you want the case on why I’m going to outline 3 reasons as to why I have this response. There are obviously cases for both sides, but I want to share with you some thoughts as to why you should think about using your name. 1. People do business with people This is especially true in the freelance or consulting space. When you are starting out, there are a ton of distractions that force dec...

Sep 10, 2018•6 min•Ep. 141

A140 - How can I start freelancing as a web developer?

Today's episode are the 3 steps you need to do immediately, to start freelancing as a web developer and get your first client today. How to start anything is to commit to it. So let’s just get that out of the way now and assume you’ve committed to this. I don’t think it’s a surprise to you if you’ve heard more than a couple of episodes that finding your niche would be the number one thing to start freelancing as a developer. 1. Find your niche There’s a very tactful reason for this and that is b...

Sep 07, 2018•7 min•Ep. 140

A139 - How do you make time for your side projects?

We’ve all got them right? Even when we are working on client stuff, there are things that we are passionate about, mess around with, even do as a hobby with no real upside to them other than it just makes us happy. And so I was I was chatting with a friend of mine who has a full-time job and loves it. He asked me, ā€œhow do you make time for your side projects?ā€ I simply replied, ā€œBy doing exactly what you said, make time.ā€ Now we can’t make time and I want to tip my cap to my friend [Curtis](http...

Sep 06, 2018•4 min•Ep. 139

A138 - How to overcome objections people have about you?

I get asked a lot of questions about what my sales script looks like and how I handle objections during the conversation. As you learned in Episode 102 - What do you use for your sales script? , I don’t have a sales script. Since I dive deep into my sales process in that episode, I won’t bore you with all the details here. I mention that episode though because my process preps the prospect of having a productive sales conversation that speaks directly about their project. So much of the sales sc...

Sep 05, 2018•6 min•Ep. 138

A137 - What is a Niche?

I talk a lot about what a niche is and I think that there is a lot of misunderstanding around that as well that I would like to help clear up here. There are a lot of folks who think that a niche has to be an industry. So for example, as a web designer he only works with lawyers. Or as a web developer, she only works with doctors. And because you don’t want to work within those niches that you can not have a niche. Which is simply not the case. So let’s define it. What is a niche? I define a nic...

Sep 04, 2018•5 min•Ep. 137

A136 - Do I drop this client?

Do you drop that freelance client? It sucks for everyone, but maybe the relationship can be saved and even flourish. This is always a tough question, because it’s sensitive, there’s a big reputation factor on the line with both yourself and client, and it should be something that’s a last resort. You and your clients are running businesses, you are adults, having difficult conversations such as this will happen. First and foremost, you have to deliver what you say you would, as best you could. I...

Sep 03, 2018•6 min•Ep. 136

A135 - What makes you stand out from other freelancers?

The freelance space is getting more and more crowded by the day. It used to be that all you needed to do was to show up, deliver, and then support to stand out. But nowadays it’s a bit different. I wrote a blog post titled How to Stand Out As a Freelancer in a Saturated Market a little over a year and a half ago with 10 tips. I want to share with you something that I’ve found that can make you stand out that isn’t in that article. But before I do, I want to highlight those tips and if you want t...

Aug 31, 2018•5 min•Ep. 135

A134 - What can I use for social proof when starting as a freelancer?

This question came from Mario inside of Feast . And he is starting his career as a freelancer. In building a website, a landing page to send leads and prospects to, or during a sales conversation, testimonials and social proof are great tools to use. But when starting out you haven’t built those up yet. So what can you do? Since you haven’t built up a track record of successful projects with actual results, you can play to the human side of business. People to people People want to work with peo...

Aug 30, 2018•6 min•Ep. 134

A133 - What product do you use for your business that you can’t live without?

The product I use for my business that I cannot live without is the one that manages the only thing that I regret not managing from the start. That is my email list. There’s a love-hate relationship with this type of question. Simply because tools or products come and go over time. Either they become obsolete, or other ones come out that is better, whatever the case may be, tools will evolve. With that out of the way, I will say this. Understanding ā€œwhyā€ you are in business and finding a product...

Aug 29, 2018•8 min•Ep. 133

A132 - Should I bundle projects for clients or keep projects separate per client?

ā€œTo bundle or not to bundle, that is the question.ā€ You are going to learn 3 things today to think about when deciding to bundle your services for a freelance client. This question came from someone in Feast , but I do hear this question and ask myself this quite often. There isn’t a firm right answer one way or another. I just think that there are too many factors that can go into this, but I thought that I would share my thoughts around this question and help you decide what’s best for you and...

Aug 28, 2018•6 min•Ep. 132

A131 - Should I put pricing on my website?

Are you a freelancer and struggled with putting prices on your website? In this episode, you are going to learn why it's important to address pricing and ways to do it without putting your actual prices up there. Case for putting pricing on your website The thought with putting pricing on your website is so that you start to weed out the tire kickers. This is simply to protect your time and profits. See you have a minimum per project and the last thing you want to happen is for you to go through...

Aug 27, 2018•7 min•Ep. 131

A130 - How to present different services that could potentially diminish your abilities in the minds of clients?

This was such an awesome question that someone inside of the Feast community asked during our monthly round up call this month, I had to share it. I’ve been asked this many times before. In fact, I’ve wrestled with it myself over the years. Let me quickly paint a picture for you. The Scarlet Letter of Services or Service Stigma You offer 2 different types of services to 2 different types of clients. One of those types of clients essentially looks down at the other service for some reason. Whethe...

Aug 24, 2018•7 min•Ep. 130

A129 - What is your biggest failure as a freelancer?

This is actually an easy question to answer and I hope that by answering it, you may understand a bit why I talk about the things I do with respect to testing the market, talking to customers, etc. My biggest failure as a freelance came when I released a product into the wild called WP Field Guides. My idea was what I built It was to educate people on the best practices of WordPress and targeted to businesses wanting to manage and grow their website. I got the idea from the leads that would come...

Aug 23, 2018•6 min•Ep. 129

A128 - As a developer, should I throw my projects on Github or build a site from scratch to grab attention?

Let me provide some context to this question as I think it’s important for my answer here. This particular question comes from someone who is a web developer just starting out looking to get the attention of other companies looking to hire him. This person has no experience outside of school and pet projects. They don’t yet have a website either to speak of. The quick answer to this question is build a site. Yes it’ll take longer, but you need to keep in mind who you want to attract and where th...

Aug 22, 2018•5 min•Ep. 128

A127 - How would you write a cold outreach email?

Do you ever wake up in the morning and say ā€œI can’t wait get today rolling so that I can have people completely ignore me?ā€ No, of course not. But that’s what’s going to happen when you do cold outreach. In general, a good cold outreach campaign yields a 1% response rate. That doesn’t even mean that 1% are ā€œyesesā€ either, just means that you’ll get a response. It’s heart wrenching, it’s soul crushing. It’s the same emotional nightmare of your teenage years during prom season again as an adult. S...

Aug 21, 2018•7 min•Ep. 127

A126 - What is your mantra or personal manifesto?

Do you have a mantra, a manifesto? Is it something we need? I don’t know, but I’m going to share with you mine. As a business owner or freelancer we hear that people have these personal manifestos and mantras that they live by. I never though of these 2 "words of wisdom" that I live by as such, but maybe they are. You be the judge. I had the pleasure of being on Philip VanDusen’s Brand Muse interview series over on his YouTube channel and he asks all his guests this question. And while I don’t h...

Aug 20, 2018•6 min•Ep. 126

A125 - How often should I write a blog post?

This is the natural follow up to the last episode . Now that you know what to write, how often should you. Once you get the juices flowing it’s often easy to then say, I’m going to put out a daily blog post, or a weekly post. More often than not though, you’ll die out. Believe me, I’ve been there, done that. I’ll tell you what I tell my coaching clients as well as my service clients, write as often as you can be consistent with it. You don’t have to write daily or weekly even. If you write once ...

Aug 17, 2018•5 min•Ep. 125

A124 - How do you decide what to start blogging with if you’ve never blogged before?

With video, social media, and other platforms popping up daily, it’s inevitable that you’ll be enticed to follow and jump all in on the new platform. It’s important to remember that putting your content on rented land means that you need to play by their rules and those rules can change in an instant. Case in point, I started this podcast on Anchor. Then around episode 30 or 35, I noticed that Anchor was injecting ads into the broadcast. Which I fully understand why, but it just didn’t feel righ...

Aug 16, 2018•7 min•Ep. 124

A123 - How to decrease the sales cycle or time to close?

Sales is something that you learn. It’s a constant learning to be honest with you. Sales today isn’t what it was in the 80s, 50s or 30s. How you improve your sales is more about you and the relationship with your client than it is about sales tactics and tips. The question today has a bit of a ā€œI want a silver bulletā€ feel to it. I hate to disappoint you but there isn’t. However I will share with you, 3 things that you can do to affect your sales cycle and get those leads to close and sign that ...

Aug 15, 2018•6 min•Ep. 123

A122 - How do you turn the things I do into benefits?

If you are struggling with the content on your website, today we are going to fix that and get you on the right path. Just like yesterday’s show which is [What makes a great case study?](https://rezzz.com/ask/great-case-study), this show is all about the reader too. Before jumping into today’s show, I want you to load up Twitter. Type in @rezzz and then put in your website URL and hit enter. I’ll tell you in a just minute why, but what else do you have to lose? It’s a free shout-out to your webs...

Aug 14, 2018•7 min•Ep. 122

A121 - What makes a great case study

It’s one thing to have a portfolio, it’s another thing to have an effective one that contains case studies to help covert those shoppers into buyers. I was speaking with some Feast members, and then again over the weekend when I was emailing my cousin’s friend who was looking for a job. They asked me about what goes into a great case study. In all the conversations we dove pretty deep into what makes a great case study with examples, workshopped some, and even outlined some initial ones. The one...

Aug 13, 2018•5 min•Ep. 121

A120 - Do you have a tip to get over thinking I don’t know enough?

Imposter syndrome is a real thing. As a freelancer, as an introvert, and just working with smart people every single day, it can be an overwhelming feeling to get past that you don't know enough. Today's show will share you my story and what I look to when I have this feeling. In the freelance world, we can't let ourselves stop us. This question came by way of Instagram and with respect to the person who DM’d me, they will remain anonymous. However, I will say that this person was one year into ...

Aug 10, 2018•6 min•Ep. 120

A119 - Do you have any tip to increase productivity and motivation?

As a freelancer, business owner, consultant, sometimes the productivity and motivation isn't there when we need it. Today I’m going to share with you 4 tips to increase productivity and motivation. I was asked this on Instagram and got such an awesome response from it, I thought that I’d share this here with you as well. By the way, if we aren’t connected on Instagram, let’s do that - I’m rezzz20 and when you follow me, drop me a DM and say ā€œhiā€ We all battle it from time to time. Sometimes we j...

Aug 09, 2018•5 min•Ep. 119

A118 - How to handle a bad referral?

Nothing can waste your time more than jumping at an opportunity you get for a freelance project through a someone you know. I’ve been there and going to share with you what to do. Let me paint the picture for you. You get this quick, short email that says: Hey Fred - I was talking with Joe and he is in need of X. I told him about what you do and thought that it’d be best for you to jump on a call with him today or tomorrow. That’s what he said would work for him best. Talk soon, Ref It’s awesome...

Aug 08, 2018•5 min•Ep. 118

A117 - How to raise your rates at any time?

I've had this feeling so many times I lost count. If you haven't had any objections to your pricing, then as I shared in episode 60 , I’m going to tell you the very same thing my mentor told me to do on the very next prospect, and that’s to double it. If you have had some pushback on your pricing, it means that they don't understand the value of their investment. There is a disconnect between your "thing" and your price that you have yet to make it a clear no-brainer for them to sign up with you...

Aug 07, 2018•7 min•Ep. 117

A116 - Are job boards reliable?

------------------- For full show notes, your own customized Ask Rezzz playlist , and bonus material, head on over here for it all . ------------------- However, I’ve never once used one. Mainly because I never wanted to build my business on rented land. And in episode 95 where I answer the question ā€œHow viable is it to find a job as a front-end web developer as a freelancer in the current marketā€ I shared that I didn’t like the idea that there was someone else’s hand in the sales process. Place...

Aug 06, 2018•5 min•Ep. 116

A115 - How do you step away and actually take a vacation?

This is going to be a pretty simple answer today. It’s not easy to do, but taking vacations and being able to step away from the freelance business for a day or a week can be scary. From about 2004 to 2011 I didn’t take any days off. There was no vacation, no hotel plans, no cruises, no car rentals, nothing that resembled any sort of pleasurable trip because I wanted to get away. When was the last vacation you had? Maybe even years at some point where you didn’t get a break? So why is that? Big ...

Aug 03, 2018•6 min•Ep. 115

A114 - What are some useful tools that you use?

Today I’m going to share with you 3 tools that I’ve found extremely helpful, useful, and are making my life and business better. These aren't your run of the mill tools that you hear everywhere (at least not yet - or at least I hadn't ;) ) Bonjoro , Undraw , and Hey Meta . Review of Bonjoro The first is bonjoro.com . I’ll be honest, I’m not sure where I heard of this tool, but in using it, I’ve grown to love the company as well. Full disclosure, I am an affiliate so if you want to check out Bonj...

Aug 02, 2018•8 min•Ep. 114
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