083: The 10 Critical Steps to Delivering Value as a Service w/ Rob Bernshteyn
Aug 26, 2016•29 min•Ep. 83
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Episode description
On today's Art of Procurement, I welcome Coupa President and CEO Rob Bernshteyn to the show. In our discussion, Rob and I focus on the concept of value as a service, and the benefits of focusing on delivering outcomes rather than tasks.
I then question Rob on what procurement leaders can apply from the concept of value of a service as they look to build a more stakeholder orientated procurement delivery model and the capabilities that underpin it.
For more information, visit http://artofprocurement.com/valueasaservice
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