097: How to Negotiate With Angry People
Episode description
Have you ever negotiated with someone who is angry? If so, did you shrink away or get your game face on, ready to match their emotional level?
Join host Cindy Watson as she tackles the difficult balance of negotiating with angry people
You may face this issue when the other party misunderstands you, and/or misunderstands the innate reason of negotiations. Also, know that some negotiators do this intentionally as a negotiation tactic. Raising your awareness about the tactic and how to manage it is key to ensuring you get the outcomes you desire in your negotiations.
In this episode, you’ll uncover:
- Inner Do's when negotating with an angry person
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External Do's when negotiating with an angry person
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How to deal when the other party uses anger as a negotiation tactic
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How to deal when the other party views negotiation as a win-lose proposition
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What to do when the other party misunderstands what you're trying to do
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