ARC Talk: Omnichannel Chatter with FCM Travel
Jan 10, 2022•36 min
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Episode description
In the fourth episode of ARC Talk’s Omnichannel Chatter miniseries, Sarah Boyd and Shelly Younger sit down with FCM Travel’s Chief Product Officer Michel Rouse. Rouse details strategic distribution, the need for people and technology to work together, and how sustainability fits into travel programs.
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