XVIII Educandu: Call Centre
Apr 05, 2020•40 min
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Episode description
00:15, Intro
02:42, Prinsip
15:06, Konsep
16:03, Standar Minimal Agent
20:29, SOP Agent
29:34, Saat Melayani
34:06, Contoh (Pastiin lu denger ampe sini karena ada penelpon spesial) WKWKKWKWKW
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