522: THE REFUND THAT TOOK FIVE EMAILS AND A SURVEY

Got hit with a surprise charge and thought, no biggie—I’ll just ask for a refund. What followed? Five emails, a survey, and a whole lot of no thanks. In this episode, I’m breaking down the hoops Rise Guide made me jump through and why that kind of customer service is a brand reputation killer. If you sell anything online, you need to hear this.

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• SEARCH BAR CONFESSIONS: Starts at 8:23
• BUSINESS NUGGET: Starts at 13:59

EPISODE 521 – PAPER TRAILS SAVE YOU. EVERY TIME.
EPISODE 512 – MAKING SPACE FOR YOURSELF
EPISPODE 472 – VISIBILITY & YOUR BUSINESS
EPISODE 422 – HOW TO STAY PROACTIVE WHEN BUSINESS IS SLOW
EPISODE 372 – HOW TO PERFECT YOUR OFFERINGS PAGE
EPISODE 322 – FRIENDSHIP BREAKUPS & HOW TO BE A BETTER FRIEND
EPISODE 272 – 5 REASONS YOU SHOULD BE CREATING UNIQUE CONTENT
EPISODE 222 – STAYING IN YOUR LANE
EPISODE 172 – NITTY GRITTY INTERVIEW WITH JENNY MELROSE
EPISODE 122 – HOW TO IMPROVE YOUR BOUNCE RATE

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