ALPA’s Highest Calling - podcast episode cover

ALPA’s Highest Calling

Mar 05, 202426 minSeason 1Ep. 9
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Episode description

Stepping up to serve our members is our union’s highest calling. During ALPA’s annual Leadership Training Conference the union’s newest leaders gather to learn more about the resources available to them and best practices for their new leadership position. This month, ALPA President, Capt. Ambrosi spoke with Capt. Tiffany O’Connor (FedEx Express), Capt. Steve Savidge (Alaska Airlines), F/O Manuela Valenzuela (WestJet Encore), and F/O Brandon Arrington (Delta Air Lines) about the unique challenges and opportunities they’re facing as some of ALPA’s newest leaders.  

Transcript

Jason Ambrosi

Welcome to the airline pilot Podcast. I'm Jason Ambrosi. For this episode we're coming to you from ALPA's Leadership Training Complex. The core of ALPA success is and will always be the line pilots who step up to make their voices heard in this union and support other pilots, as volunteers. Volunteering to become a leader and serving our ALPA colleagues

is something that I believe is our Union's highest calling. For this episode, I wanted to highlight some of the volunteer representatives attending the conferences here and here and how they're addressing the wide variety of topics that our members are facing. Today we have with us Captain Tiffany O'Connor FedEx seniority block one rep out of Memphis, introduce yourself and tell us a little bit about yourself. Tiffany O'Connor: Hi, my name is Tiffany O'Connor. I've been at

FedEx for almost 29 years. I'm an MD 11 Captain. I'm married to another industry. Pilot, he's APA. And we live in North Lake Tahoe. Very good. What encouraged you to get into becoming a local council representative? Well, Tiffany O'Connor: during COVID, when a lot of airline operations slowed down or stopped, opposite FedEx accelerated substantially. And a lot of our pilots found ourselves in uncomfortable even

intolerable conditions, at some layovers. And as a result of these very adverse conditions, we took every opportunity we could to get together whether it was a common room, that hotel set aside for us, or operation centers before departures. And the upside of this adversity is that pilot unity increased

substantially during this. So when the block one rep position came open, I was kind of moving on a swell of, you know, this, this pilot unity and the encouragement and, you know, the friendships that had had developed during that COVID trouble. And I decided that I would step up and represent these people that I'd grown so close to during that time. That's awesome. I know that many of your crew for us had to endure some pretty, pretty rough conditions during

the pandemic. I know. Most of the passenger carrying airlines didn't operate near the schedule that that you all did, and it was, it was quite a lift. So you know, FedEx definitely owes you owes you and we appreciate all the hard work that your crews did during that. What are the main topics that you're dealing with in your council right now? Well, Tiffany O'Connor: we just rejected a TA last summer. So that that's presenting unique challenges at FedEx, we have

never rejected a TA before. So this is new for everyone. There's a huge amount of disappointment in our pilot group because we did endure such adversity during COVID. And the company expressed gratitude in the form of thank you emails. But we expected something a little more substantial. So when the contract was presented to our members, last summer, there was a great deal of disappointment and how lacking it was.

So speaking of negotiations, what tactics are using to communicate with your local council members during negotiating progress, get direct feedback from them, you know, obviously, after a rejected TA, it's everybody's heightened, everybody's focused, and there's a lot of emotion. So how do you work through that? Tiffany O'Connor: Well, unlike some airlines that represent pilots based on fleet seat domicile at FedEx, we are broken

out by seniority. And my particular counsel includes the 500 most senior pilots, and the 500 most junior pilots in Memphis and then a block of 500 Middle seniority. It's very easy for me to speak to block one pilots because I've known all of them for almost 29 years. But it's much more challenging to speak to the block eight pilots because our priorities are not

so similar. But what the block eight representative the block four representative and I have concluded as a counsel, is that if we are completely honest and try to be agnostic in our communication As with the pilots, they don't have to wade through our opinion and our spin, and they can just read fat. This is what is happening with the company. This is what we are pursuing. These are the obstacles we're facing. This is

the pushback we're getting. This is where we need your help. So this leadership conference has reinforced the importance of the pilots were speaking to maintaining their autonomy and forming their own opinion. And this conference also emphasized buy in and the importance of buying. So we as a council in communicating two blocks, one, four and eight the spectrum of seniority, are attempting to deliver information that in such

a way that the pilots are able to step up with us. And we can face those obstacles with the strength of the pilots behind us, rather than trying to shoulder the load as three members of the MEC well said, I hadn't thought about the unique challenge you face having the the most senior group of pilots and the most junior group of pilots and in the same same Council like that. So that's that's definitely a unique challenge. Sounds like you're, you're tackling it well.

Alright, next up. Let's move to Captain Steve savidge Alaska Airlines. So, Steve, tell us a little bit about yourself and what you've done in the Union before and who you fly for what you do.

Steve Savidge

Okay, Steve savidge cheer. Yeah, thanks for having me. 737 Captain, and the block six rep in Seattle, Secretary Treasurer, I started doing union work back in 2016, after I got an accident myself, and had to go out on short term leave, and was fine with the union president at Alaska at the time. And so he got me to join the Air medical committee. And so they went to my first Air Safety Forum in 2017. And then got involved more with ALPA help do build the pilot peer support

program in 2018. And brought that to Alaska Airlines. So now, in this new position, I've been able to take some of that expertise I learned in the last five, six years and bring that more the political side of the house from the pilot assistance side. So it's been I've learned a lot, I've worked with a lot of great people. And looking to do more.

Jason Ambrosi

You know, you're recently the Hawaiian Alaska merger was announced. And what are you hearing from, from your pilots on on a potential merger?

Steve Savidge

Um, I would say mostly excited. But you know, there's a lot of people with questions, we just went through a merger with Virgin America, and so be able to take that experience from other people on the MEC that's helped, helped the pilots bring down their concern. But I think for the most part excited, we just met with them for the first time last month. And so that went great, great bunch of pilots. And we're going to be going out there next month in February, to

do some more unity building and start the process. Yeah,

Jason Ambrosi

I was able to join you last month in Seattle, for a little while it was I was impressed at the what seems like the unity, right? Anytime merges are stressful, they just are but the fact that that you have that open dialogue between the two pilot groups and the fact is that you're you're not shooting inside the circle, you know, use use your unity to extract the maximum level of leverage you can out of the out of the

combined company. And the you know, that's a great way forward, there's certainly gonna be challenges, but it seems like you, you all are really taking a positive, positive approach on it. Is there anything Lastly, that your previous experiences of, you know, pilot assistance volunteers can can help you in this in this new position?

Steve Savidge

Someone instructor for the PPS program, and we go over active listening skills. And so I've already used those more in my life ever since, you know, educating teaching it, but now I'm really putting those to use.

Jason Ambrosi

Yeah, that's actually a great point. You know, that's a that's a good point. Maybe we should maybe make that part of this conference. Right. Awesome. Well, I appreciate it. And thanks. Thanks for stepping up. All right. Next, we have first officer Manuela Valenzuela from from WestJet encore and you're based in Toronto. Tell us a little about yourself. Yeah. Hi.

Manuela Valenzuela

Thanks. you for having me. My name is Manuela, as you said, I'm the first officer rep in Toronto. And I've been with encore for a year and a half. And I've been the fo rep since September. And we recently closed her base. So while it's not technically closed, it's closing the spring of 2025. But we no longer have flights out of Toronto. So I'm based out of Toronto, but all of my flying actually starts at

West. So we got that headed out to Calgary, Edmonton, Vancouver, and then do all of our flights out there.

Jason Ambrosi

Alright, so what inspired you to step up and do this with only being at Encore a year and a half?

Manuela Valenzuela

Yeah, well, our pilot group in Toronto really took a hit in many ways. So we announced our base closure. I think it was like early 2023. And since then, we had 132 pilots like a year ago today, we are currently sitting at 54. So And of that, I think only 25 are first officers. So yeah, no one was really stepping up to the plate, it was suggested to me to do it. And I thought it was a good opportunity to get involved representative pilots. I had

never been involved with the union before. But seeing how involved ALPA is and how much support we were offered the communication like yeah, I just I was very intrigued by the position. So I went for it. And I got voted in. And it's been really cool.

Jason Ambrosi

Well, great. So, you know, Thanks for stepping up. It's it's definitely exciting. So this is obviously your first real, real visit and to see all the resources that we have here at the at the mothership, for lack of a better term. So what's your biggest takeaway from from the conference here? So far?

Manuela Valenzuela

There's been so much, but I would say that the biggest thing was like understanding the mech meetings, having to like doing that Breakout Room participation. That was really interesting to see, because I went to a Mac meeting before, but I was like, I just didn't know it was going on terminology is really confusing. And yeah, the order of everything. So having that explained was really useful. And I think I'll be better prepared for our next meetings. And then

also, as Steve was saying, the act of listening. And yeah, being able to engage with our pilots a little bit better as to understanding what their desires and needs are.

Jason Ambrosi

All right. Well, that's a good point, I would, I would point out that you're taking office at a very significant time at Encore because you're in the middle of a significant contract, collective bargaining fight. And you just entered conciliation, our previous podcast, Tim Perry, the Canada board president explained how the differences between Canada and the US on conciliation and the road to

release to self help or strike up there. But you you all just recently entered conciliation, which sets that stage for a potential strike, the clock is running. How do you expect to work with your counsel to prepare for that possibility?

Manuela Valenzuela

Well, we have an informational picket coming up on March 22. So we're just getting everyone well educated on that. Trying to create as much unity as possible to get as much participation as we can. We're hosting some pub events. We are hosting coffee sets at the airport for anyone that wants to just stop by have a coffee have a conversation. Yeah. And then I think we've also got some family events coming up. But yeah, really just trying to educate as much as possible and create unity. Awesome.

Jason Ambrosi

Awesome. You know, what? What are the main priorities that your pilots are looking for in this in this agreement? career progression? Yeah, sure. I

Manuela Valenzuela

would be the main one. Yeah. We recently had our flow reduced significantly, we were flowing 16 pilots every two months, we're now filling for every two months, the pilot transfer agreement, so that would carry your seniority number over from our regional carrier to the mainline carrier. So and with our PTA being cancelled, we don't have any incentive for any first officers coming on to encore to even stick around to one float. Right. So okay, that

Jason Ambrosi

makes sense. Well, that would probably draw a line on on significant needs, between the captains and first officers with with the with the ending of that agreement, how are ours or your pilots balancing the priority differences between the captains and the first officers?

Manuela Valenzuela

Yeah, all of our new first officers don't have that seniority. So we've just become a stepping stone basically to go to Bigger carry like Air Canada, honestly, is our only competition right now. But yeah, there there is a line, especially because we are really heavy on First Officers right now. So even their ability to time build and be able to upgrade has taken a toll. So I think like First Officers are getting blocked at 40 hours a month right now, where we could

be getting blocked at. So yeah, I mean, the prospect of being able to get that upgrade makes them better money and and have a better career. That's not really looking very good for us right now.

Jason Ambrosi

All right, well, obviously we're we're here to support you and all your all your endeavors to get the contract you deserve. And obviously on a broader scale, our our goal is to close the gap between the US and Canada on on wages and working conditions, because you certainly do it, you're carrying the same pastures in the same airspace and everything. So we stand behind you, 100%. Thanks for

your support. Absolutely. Lastly, on to you, Brandon, we're joined by first officer instructor Brandon Arrington from Delta, who represents the instructor Council in Atlanta. So you were the status rep for the instructors. Tell us a little little bit about yourself, Brandon.

Brandon Arrington

Hey, thanks for having me. The instructor Council is kind of a unique deal. We represent the 650 Plus seniority list instructors at Delta. But to be a part of the larger MEC family has already been been special to see getting to attend a special meeting in October that was dealing with implementation issues was It was fascinating to see the process play out and how we can work through those challenges, and hold management accountable in a fair and equitable way to get

the results that the pilots were looking for. And then to attend a larger, regularly scheduled meeting in November it was was great to be able to come here this week, and have this training has proved, I think, already invaluable. And I think it'll transition really, really well going back and being ready to start March 1, with this new challenge.

Jason Ambrosi

So what what got you to do this? Why did you why did you decide to volunteer your time to represent your fellow pilots?

Brandon Arrington

Yeah, so good question. So voluntold is, is part of it, I got big shoes to fail. Replacing Sam Mason who has been in this role for three full terms and did a great job achieved amazing gains for us, we got our own section and

seniority list instructors specifically. But I I don't know I've always had a heart for guiding conversations trying to build consensus as part of why I've enjoyed the instructor role, haven't done much ALPA work because so much of my energy was either involved in the instruction side of things or being there for my family. But to get in to see the way things played out during COVID. To see the contract drag on to

see that pot process play out. Just wanted to be able to be a part of a positive culture moving forward to try to build on what we've what we've gained continue that that strong momentum that net pilot unity that was apparent. And is great as the instruction side of things was my impact was fairly limited with smaller crews. And this was a way to really now take that influence that you can gain and take it to a larger level and hopefully be able to advocate for a large number of

pilots across the board. But specifically, you know, the instructors on all of our different fleets.

Jason Ambrosi

Yeah, that's, that's awesome. And I would echo your sentiment that Sam did a long, long time in that position. And it was a it was it was a heck of an advocate for for the instructors at Delta. You know, you mentioned contract enforcement. Yeah. How is how is your counsel dealing with with contract enforcement?

Brandon Arrington

So on a broader sense, I'll start there. There's there's been a lot of implementation issues, probably being the number one I know that's that's very, that's very broad, all encompassing, but the large emphasis has been on

getting things done correctly and in a timely manner. And there's been a lot of issues, a lot of that falling back to, I guess, coding issues on the Delta front, they're telling us, but it has been encouraging to see some some positive progress the last two months on some better pay automation, a quicker turnaround on things. And I think that has been because the the union, especially our admin has been able to foster these

very productive weekly meetings. And if they can continue that good working relationship, I think that benefits both parties. I mean, it's a fortune 100 company, you need to be able to pay your pilots accurately and timely. And so the more automation that gets built in, I think the better that's going to be as far as the instructors specifically It's a very manual process are the team works really hard behind the scenes

but being a manual process mistakes get made. There again, you you'd love to see it get handled properly the first time around. But there has been some some positive strides being taken the waterbody overriding has been a unique challenge, especially in fly months, something that we've been working through, and it's very instructor specific issue has been the kind of the whipsaw, a flatline. So it used to be people didn't feel like they got enough law months. And now it's

fun. Now, the pendulum has swung fully to the other side where almost every seat but especially first officers last year, were were forced to the line at a very, very high rate. And so we were worried about the aggregation of instructor skills. And, you know, we didn't want to see the quality of training lowered at all because of lack of experience, you know, especially recent experience. Right?

Jason Ambrosi

Well, that makes sense. I've got to ask, so I've met pilots in this position. Here, I've met pilots that have climbed Mount Everest that have sailed across the Atlantic, you're the first that have been on American Ninja Warrior. So tell us, you know a little bit about that. And whether or not you're you're still training or what you're doing to keep those skills active.

Brandon Arrington

So it's, it's, it's kind of funny, it got brought up here, I don't, I don't think about it a whole lot anymore. Every now and again, I'll get a text from a friend that saw our rerun. But during the open house here on the first night, the leadership conference was speaking to the comp team. And the individual, John that wrote the article, back in 2014, we get to talk in and we just realized that, that our voices

sounded familiar. And he said, my face look familiar. And I'm like, Well, how long have you been in the role and so it through the process of conversation, it came out that he had written that article, back in 2014. It was, it was a really neat and unique experience to be able to compete on American Ninja Warrior made a lot of great friends. It actually turned into a really good platform to be able to talk to, especially youth in our community about the importance

of fitness and making it fun. Because to me, when you're on a obstacle course, swinging from one thing to another, you're just playing, you know, you're not working out your butt, you're just having a good time. And so it's actually fostered some unique friendships. Especially even adults. I had a lot of captains that I dragged on layovers to ninja warrior gyms. I don't know. I want to see that. Yeah, I don't know how many of their spouses were, were very happy with coming back with

dang knees and callous tans and that kind of thing. But you

Jason Ambrosi

have to write a note that those bruises came from Ninja Warrior.

Brandon Arrington

No, I've never had to testify to a spouse on where the injuries started. But now it's it's been a great it's been a great thing. It's just one of those life experiences. That's That's unique. And is much as it's nice to talk about it. I would rather engage the other person I love hearing about what other people's hobbies and where it's taking them. I would much rather hear about somebody climbing Mount Everest and hear about me falling in the water on American Ninja Warrior on the city finals.

Jason Ambrosi

Well, it's very cool. I would say that you're definitely working out because I know that I wouldn't make it past the first. The first challenge per se but but it's cool to hear about what would people we talk all the time about airplanes. We talk all the time about work, but it's good to hear somebody that had something cool that that happened happened away from work. Yeah, was

Brandon Arrington

there their first token pilots so the pilot ninja Daddy was the little Twitter name that they gave me. I guess they thought that would be fun. And the host of the show had a lot of key one liners that somebody in the communications team had clearly written for them to deliver at the right moments. He's cool under pressure, you know, he can handle adversity in the air. And yeah, it was a very unique experience.

Jason Ambrosi

Yeah. Cool. Very cool. Thank you for for sharing that. With that. Thank you, Tiffany, Manuela, Steve and Brandon for for joining us today and being part of our podcast here at the Leadership Training Conference. ALPA is truly a bottom up organization. Every Council and every pilot group has different needs and priorities. And this was a great review of all the work you're doing within our union. Volunteers and elected leaders keep our union moving forward

together. It takes a lot of time a lot of hard work to support 77,000 ALPA members in the United States and Canada. And we always need more help. If you're ever thought about getting involved, and don't know how to get involved. Reach out to your Elysee or colleagues on the flight deck to see where you can help your fellow members. Thank you for tuning in to this episode of The airline pilot podcast. If you haven't already,

make sure you subscribe so you don't miss any episodes. If you've enjoyed this episodes, let your fellow crew members know about the show. If you have any questions or topics you'd like us to cover, reach out to podcast@alpa.org to listen and subscribe to the airline pilot podcast or learn more about ALPA. Check us out online@alpa.org Or find us on all major podcast platforms. Until next time, this is the airline pilot podcast production copyright ALPA 2024. All rights

reserved. Thanks and have a safe flight.

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