Join AIM On Air as host Tori Miller Liu, CIP sits down with distinguished AIIM Fellow Amitabh Srivastav, CIP for an illuminating discussion on the future of information governance in the age of AI. This thought-provoking episode explores the intricate relationship between artificial intelligence and digital transformation, delving into essential topics including the building blocks of successful AI implementation, the paramount importance of data quality, and the delicate balance between innovat...
Jun 30, 2025•42 min
In this episode of AIM On Air, Tori Miller Liu interviews Swami Jayaraman, Senior Vice President of Global Technology and Chief Enterprise Architect at Iron Mountain. They discuss the evolving landscape of information management, the transformative potential of AI, and the importance of data, particularly unstructured data, in the AI era. Swami shares insights on how organizations can effectively implement AI, the promising use cases in information management, and the critical role of human over...
Jun 13, 2025•49 min
In this episode of AIIM On Air, AIIM President & CEO sits down with Darren Rands and Harj Cheema from Canon Europe's information management team to explore the challenges and opportunities in digital transformation. We delve into the significant industry shifts driven by AI and automation and discuss how Canon is leading the charge in reshaping enterprise information management across Europe, the Middle East, and Africa. Darren and Harj share insights on the top challenges businesses face to...
May 14, 2025•40 min
In this illuminating episode of AIIM OnAir, host Tori Liu speaks with Kenyetta Dean Pugh, Chief Information Assets Officer at the Central Bank of the Bahamas. Drawing from her journey from librarian to information leader, Pugh shares insights on transforming traditional records management into a comprehensive digital information governance program. She discusses the challenges and opportunities in implementing data privacy frameworks, managing the transition from physical to digital records, and...
Jan 02, 2025•46 min
Join us for a special episode of AIIM OnAir featuring the thought-provoking keynote panel from the 2024 AIIM Conference. Industry visionaries Kashyap Kompella and Galina Datskovsky, moderated by AIIM Board Member Alan Pelz-Sharpe, explore what information management will look like in the years and decades ahead. This candid discussion examines the societal, technological, and economic shifts that will reshape our industry, from artificial intelligence to emerging regulations and evolving complia...
Dec 19, 2024•1 hr 1 min
Peter Rahalski, CIP (Senior M365 Information Governance Architect, North America for Infotechtion) shares his insights on how organizational design partially determines an organization's approach and valuation of information management. We also cover how AI assists humans as opposed to replacing them and the debate around AI and the digitization of the workforce.
Jun 06, 2024•41 min
AIIM President & CEO Tori Miller Liu interviews policy expert and published author Lewis Eisen, CIP in this episode of AIIM OnAir. Lewis shares how policies can be used to create and foster healthy workplace cultures as well as advance organizational goals. He also shares how information management practitioners need to transform into leaders, focused on alliance building; communicating a clear vision; and articulating values and principles.
May 23, 2024•41 min
In this episode, Lauren Mayes (Program Director/Senior Development Manager of Software Development at IBM) shares how AI adoption will come in two waves. First, organizations will adopt new AI-enabled features in existing systems and then organizations will begin adopting AI-first applications. Instead of replacing workers, these AI-first applications will address the "gaps" where processes are manual, cumbersome, and inefficient. Lauren also shares how organizations can start their AI journey a...
May 09, 2024•39 min
AIIM President & CEO Tori Miller Liu sits down with Tomas Gogar, CEO and co-founder of Rossum, for a fascinating conversation about the impact of AI on intelligent document processing (IDP, the practice of information management, and society at-large. We also discuss the next revolution in AI where AI may achieve "real reasoning."
Apr 25, 2024•46 min
In this Special Bonus episode of AIIM on Air, OpenText's Alison Clarke and Tracy Caughell discuss how organizations can unlock the value of enterprise content with AI. They share practical advice on how to get started with AI as well as several use cases for AI in information management. Learn more in OpenText's webinar on May 2, 2024 where AIIM President & CEO Tori Miller Liu will join Alison and Tracy to continue the conversation. Register online for the webinar " Unlock the value of your ...
Apr 22, 2024•30 min
AvePoint Inc.'s Director of Information Management Alyssa Blackburn and AIIM President & CEO Tori Miller Liu have a lively, funny conversation in this episode of AIIM OnAir. Sharing insights from AvePoint's new "AI and Information Management Report", Blackburn discusses a practical approach to ethical AI and how information management is key to success with AI. AIIM was proud to contribute to AvePoint's research and report. You can download a free copy of the report at https://www.avepoint.c...
Apr 19, 2024•32 min
AIIM President & CEO Tori Miller Liu, CIP, chats with industry thought leader Tod Chernikoff, CRM, IGP, CIP, FIIM. Tod explains the value of information management and how the reason for investing in IM can depend on needs and your industry. We also discuss the debt of record retention and how you weigh whether or not to retain data. We also talk about the evolving role of the information manager and where it should sit in an organizational chart. Don't miss this examination of the professio...
Apr 12, 2024•34 min
Tori Miller Liu , CEO at AIIM International, reviews updates to the new AIIM CIP program and looks forward to developments 2024 at AIIM.
Dec 15, 2023•15 min
Mike Quinn , CEO of Preservica , discusses the recent release of Preserve365, which is a product that seamlessly embeds digital records archiving in Microsoft 365 to ensure long-term records are protected and always available. Host, Kevin Craine
Dec 11, 2023•25 min
Kurt Thies , VP at Gimmal, and David Quackenbush , EVP & Chairman at Gimmal & 2023 Member of AIIM Board of Directors, discuss best practices in information management. Gimmal is a leading IT services and consulting firm headquartered in Houston Texas. Gimmal.com Host, Kevin Craine
Dec 06, 2023•26 min
Cham Tanh , Chief Technical Officer at Helux Systems , discusses best practices for migrating records management to Sharepoint. Host, Kevin Craine
Nov 30, 2023•24 min
Kay Young , Information and Records Management Lead at Food Standards Agency in West Byfleet UK, discusses the upcoming AIIM24 conference. During a panel discussion at the 2023 AIIM Europe Forum, Kay called information management practitioners the “guardians of the future.” We loved this inspirational idea from Kay so much that AIIM has officially selected “Guardians of the Future” as the theme for the AIIM24 Conference . Host, Kevin Craine...
Nov 01, 2023•16 min
Rich Nanda from Deloitte Consulting discusses his book “ The Transformation Myth ” and ways to lead your organization through uncertain times. Rich is a Principal at Deloitte where he serves as the leader of the US Monitor Deloitte strategy practice. He routinely advises the boards, CEOs and executive teams of Consumer Product companies on topics of growth, innovation and technology adoption. Listen for three action items you can use today. Host, Kevin Craine...
Oct 15, 2023•24 min
Adrienne Bellehumeur , Director and Owner of Risk Oversight , discusses her book “ The 24-Hour Rule and Other Secrets for Smarter Organizations .” Her book is being called the first "mass market" book on documentation best practices. Listen for perspective and advice you can use today. Host, Kevin Craine...
Oct 01, 2023•22 min
Dan Lucarini discusses “The Fourth Wave of Intelligent Document Processing.” Dan is an industry analyst with Deep Analysis , a boutique research group focused on AI innovation for digital transformation. Dan is the lead analyst for Intelligent Document Processing (IDP) and contributing analyst to the Intelligent Automation, ECM and Unstructured Data Management practices. Host, Kevin Craine
Sep 15, 2023•22 min
Chris Surdak discusses AI and Intelligent Information Management. Chris is an author, technologist and industry-recognized expert in Information Management, Big Data, Information Security, Regulatory Compliance, and Cloud Computing. He is the author of the influential books “Data Crush” and “The Care and Feeding of Bots,” and he’s spent time with big consulting firms like Gartner and Ernst and Young (EY), as well as companies like Accenture, Siemens, Dell, and Citibank. He is also contributing e...
Sep 01, 2023•22 min
Dave Jones, founder and CEO of Instinctive Solutions , talks about his recent induction into the 2023 AIIM Company of Fellows. Host, Kevin Craine
Aug 01, 2023•14 min
Tori Miller-Liu , CEO of AIIM International, discusses AI accountability. AIIM recently released a position statement on AI Accountability ; a formal response to a request for comment from the U.S. National Telecommunications and Information Administration. Tori summarizes some of the positions in the response, the notion that not all AI is equal and public policy should reflect different levels of risk, and why it is important that the NTIA makes the distinction between “Trustworthiness” of AI ...
Jul 20, 2023•12 min
Rob Gerbrandt , Global Head of Information Governance at Iron Mountain , discusses the AIIM23 State of the Industry Report and the future of information governance and information management. Listen as we explore the aspects to consider when designing an IG strategy, the impact of AI, and what organizations should do to leverage their success automating in one functional area in other areas of the enterprise. Host, Kevin Craine...
Jul 15, 2023•27 min
Natalie Piispanen , Director of Information Governance at Greenberg Traurig, discusses her presentation from the recent AIIM23 conference “The 3 C’s: Top Skills Information Management Professionals Need to Succeed.” Also Jeffrey Lewis , Information Governance Manager at SOL Capital Management, talks about being inducted into the 2023 AIIM Company of Fellows. Host, Kevin Craine
Jul 01, 2023•23 min
John Newton , co-founder of Documentum and Alfresco, two of the most prominent companies in the content management industry, was just recognized with the AIIM 2023 Award of Merit . Recipients of the Award of Merit have been enrolled in the AIIM Company of Fellows for at least five years and have been an exemplary Fellow by demonstrating exceptional leadership and contribution to AIIM and the industry. John has served on the AIIM Board of Directors, including as Chairman in 2012. Listen as we dis...
Jun 15, 2023•23 min
Mimi Dionne , Senior RIM Manager at McKesson discusses the role of Artificial Intelligence in future of Records Information Management. Mimi has spearheaded multimillion-dollar electronic records capture system implementations within the medical, government, legal, telecommunications, and energy sectors. Listen as we explore where RIM is headed in the next five years. Host, Kevin Craine
Jun 01, 2023•25 min
Tori Miller-Liu , President and CEO of AIIM, joins us to discuss the recent AIIM23 conference and to outline the months ahead for the association. Plus, Tori reviews some of the findings from the new AIIM 2023 State of the Industry Report . We discuss also the impact of Generative AI tools on information management and the efforts to foster a younger generation of AIIM members and practitioners. Host, Kevin Craine...
May 15, 2023•21 min
Dave Jones discusses the new AIIM 2023 State of the Industry Watch report. Dave is Founder and CEO of Instinctive Solutions , an award-winning marketing agency focused on the B2B software space. He’s a past chairman of the AIIM board of directors. Listen for key findings and recommendations. Host, Kevin Craine
May 01, 2023•24 min
Sam Fong, Sr. Technical Specialist with Microsoft Canada, discusses the future of legal case management with AI and digitized process automation. Sam is an experienced technology architect and an expert in privacy, risk, and compliance. He focuses on solving compliance challenges with public sector organizations using Microsoft’s cloud-based strategic solutions. Host, Kevin Craine
Apr 15, 2023•23 min
