AI Use Case Series: AI and Customer Experience [AI Today Podcast] - podcast episode cover

AI Use Case Series: AI and Customer Experience [AI Today Podcast]

Dec 25, 20246 minSeason 8Ep. 479
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Episode description

The experiences that customers are important. In this episode of AI Today hosts Kathleen Walch and Ron Schmelzer discuss how AI is being used to enhance the customer experience.

We discuss how brands are using AI to provide personalized product or service recommendations. No longer do people need to be provided general suggestions.

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AI Use Case Series: AI and Customer Experience [AI Today Podcast] | AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion - Listen or read transcript on Metacast