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AI Use Case Series: AI and Customer Experience [AI Today Podcast]
Dec 25, 2024•6 min•Season 8Ep. 479
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Episode description
The experiences that customers are important. In this episode of AI Today hosts Kathleen Walch and Ron Schmelzer discuss how AI is being used to enhance the customer experience.
We discuss how brands are using AI to provide personalized product or service recommendations. No longer do people need to be provided general suggestions.
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