Agents of Scale

Wade Foster

Agents of Scale is a show about real stories of AI transformation. Hosted by Zapier CEO Wade Foster, each episode features a candid conversation with a C-suite leader who’s scaling AI across their organization—turning early experiments into lasting change. From mindset shifts to automation breakthroughs, these are the untold stories behind the enterprise AI wave.

Last refreshed: August 25th, 2025 at 10:58 PM ⓘ

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Episodes

AI Meets a $2T High-Trust Industry: How Newfront CEO Made It Work

Zapier’s Wade Foster talks with Newfront CEO Spike Lipkin to learn how an AI-powered insurance brokerage is rethinking a $2 trillion industry, without forcing new workflows or long trainings. Spike shares the moments where AI finally matched the hype—from a hackathon where half of projects went straight into production, to an AI benefits bot that saves HR teams a month of work every year, to contract reviews that now take just 20 seconds. The two also dig into why 1 in 5 unicorns trust Newfront ...

Aug 21, 2025•35 min•Ep. 4

How Gainsight Used AI to Make 90% of Their Team Irreplaceable.

What if AI isn’t replacing your team—but making them irreplaceable? In this episode, Zapier’s Wade Foster talks with Gainsight CEO Nick Mehta and Enterprise AI Transformation lead Seth Wylie about how they got 90% of their teams actively using AI —and not because they had to, but because they realized it made them better at their jobs. From grassroots experimentation meetups (that employees attend even on PTO) to personalized GPTs in the voice of execs, Nick and Seth share the cultural unlocks t...

Aug 14, 2025•46 min•Ep. 3

Why the Mindset That Got Klaviyo's CEO to $1M Solo Won’t Scale AI

Before Copilots, Agents, or VC cash—Andrew Bialecki hit $1 million in revenue without hiring a single employee. That early discipline—automate everything, obsess over the customer, and build real product value—carried Klaviyo all the way to a 2023 IPO and a business that still runs lean. But now we’re in the acceleration age. AI is everywhere, speed is free, and the temptation to move fast and automate everything is real. In this episode, Andrew joins fellow bootstrapped founder Wade Foster to u...

Aug 07, 2025•54 min•Ep. 2

Introducing Agents of Scale: Real Leaders. Real AI Transformation.

Agents of Scale is a new podcast from Zapier about what it actually takes to scale AI across an organization—not in theory, but in the rooms where the decisions get made. Hosted by Zapier CEO Wade Foster, each episode features candid conversations with execs who are rethinking how their teams work, how their orgs are structured, and how leadership itself has to evolve. No panels. No pundits. Just honest talk about what it takes to unlearn the playbook that worked in the 2010s—and build something...

Aug 05, 2025•40 sec•Ep. 1

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