Season 1 | Ep 8 | Genuine Communication is Key to a Successful Client Relationship
Episode description
I see agencies do this backwards all the time.
Increasing the communication with clients when they pay more.
Increase the communication with your clients, increase the project, then increase your fees.
You are in the relationship business as much as you are in the creative service business.
Focus on being human first, connect with your clients and your team.
Your business will follow.
Do good by doing good.
Episode Links and Resources:
- 00:17 To Download Your Free Copy of The International Best Selling Book "The Agency Blueprint" just click this link.
- 3:28 How To Win Friends and Influence People
- 6:51 How to Deal with Unhappy Customers
- 17:03 Motivate Your Team and Boost Engagement by Fostering a Winning Company Culture
- 17:34 CreativeAgencySuccess.com
Resources In Episode:
How to Win Friends and Influence People
Free Copy of The Practical Agency Book.
Real Life Agency Success Stories
Weekly agency tactics YouTube Channel
Profitability Accelerator Call - If you're looking to make a change today schedule your profitability accelerator call to define what is possible for your agency in the next 90 days.