005 | Outcome-As-A-Service

In this episode of the AEC_VC podcast, I dig into the concept of "outcome-as-a-service" - a business model that is enabling a new breed of startups to build massive companies in the architecture, engineering, construction and supply chain sectors.

I explain how outcome-as-a-service differs from SaaS, targeting huge cost centers by guaranteeing project results vs just providing tools. I lay out the attributes of companies winning with this model, from how they align with project budgets and buying processes, to how they leverage technology behind the scenes to deliver an end service.

Finally, I share examples of trailblazing companies putting outcome-as-a-service into practice across robotics, managed marketplaces, energy audits, engineering services, and contractor platforms. An old-school approach that is unlocking new opportunities - founders, take note!

(00:00) Summary/Introduction

(01:53) Services are the norm in AECS: Here's why

(03:15) The difference to SaaS

(07:00) THINK: P&L and purchasing

(08:11) Framework: The attributes of service winners in AECS

(09:50) Examples