The Law Firm As A Platform with Erik Mazzone
Episode description
Jared Correia talked with a seasoned business management consultant about how law firms can build their practices more like tech companies.
The Above the Law Non-Event is supported by vendor sponsorships.
Episode Highlights
04:04 What Eric means by a law firm as a platform and its importance in providing excellent service to clients
06:36 The importance of using law practice management software
10:34 Intake: Focusing on reducing friction in the intake process
12:17 The concept of creating a client journey as part of the intake process
18:48 The importance of usability and adoption of technology and software in law firms
22:21 The most utilized document for automation to understand and appreciate its benefits
27:29 Advantage of an integrated payment processing system within a law firm's practice management software
Episode Resources
- Connect with Jared Correia
- jared@redcavelegal.com
- https://redcavelegal.com/
- https://www.linkedin.com/in/jaredcorreia
- https://twitter.com/RedCaveLegal
- Connect with Erik Mazzone
- https://www.erikmazzone.com/
- https://www.linkedin.com/in/erikmazzone