In this episode of Add To Cart, we chat with Phil Leahy , founder of MedCart and the brains behind Retail Global , one of the world’s leading e-commerce event platforms. Phil shares his journey from being eBay’s top seller to building a thriving medical marketplace. He reflects on the challenges of managing a marketplace, the importance of customer service, and the lessons learned from vetting sellers. Phil also discusses the evolving role of marketplaces in Australia and the impact of global gi...
Oct 20, 2024•47 min•Season 1Ep. 456
In this checkout chat, Nathan sits down with Jared and Jimmy from Plant with Willow, a tech startup helping people keep their houseplants alive. From Jared’s love for Google Home and his must-read The Way of Kings , to Jimmy’s obsession with his custom-built PC and love of the High Performance podcast , the duo share their passion for tech, books, and building a fun, dynamic team culture. The pair express admiration for plant care brand We the Wild and the seamless customer experience of Vitable...
Oct 17, 2024•11 min•Season 1Ep. 455
In this episode of Add To Cart, we chat with Jethro Marks, co-founder of The Nile , one of Australia’s longest-running online retailers. Starting out with just a computer, a living room and a few thousand dollars, Jethro has built The Nile into a global platform, shipping millions of products across 120 countries. Jethro shares how The Nile’s focus has shifted to becoming the leading online bookstore in Australia and New Zealand, and why staying plugged into global trends through events like Sho...
Oct 13, 2024•53 min•Season 1Ep. 454
In this Checkout episode, we chat with Hamish, co-founder of OrderEditing , a post-purchase app that allows customers to amend their orders after checkout. Hamish talks about his admiration for UK brand Represent Clo and their incredible community engagement and his reliance on HubSpot for managing email follow-ups. An advocate for mental health and going to therapy, with Maybe You Should Talk to Someone by Lori Gottlieb on his CR list. Hamish opens up balancing high-growth with a personal life ...
Oct 10, 2024•7 min•Season 1Ep. 453
In this episode of Add To Cart, we chat with Keira Rumble, the founder of Krumbled Foods and the brains behind Aussie wellness brands Beauty Bites, Mini + Me and Habitual Beauty. Keira shares her journey from hand-rolling protein balls in her Bondi kitchen to building a thriving multi-brand business. She talks about how she hustled her way into 60 cafés, the tough lessons she learned protecting her IP and how getting hands-on with Meta ads has sparked massive growth for her brands. She also shin...
Oct 06, 2024•53 min•Season 1Ep. 452
In today’s Checkout episode, we’re joined by founding partner of Kelly+Partners, Danny Chiha, who shares his unique insights into the world of e-commerce accounting. Danny opens up about his surprising lack of online shopping habits, his admiration for clients like Vic Gigliotti from Muscle Republic and Geedup Co founder Jake Paco , and how the ecom platform Gorgias transformed customer service for his wife’s business, The Little Homie . He also shares his thoughts on managing teams, and why lea...
Oct 03, 2024•11 min•Season 1Ep. 451
In this episode of Add To Cart , we chat with Adam Bouris , co-founder of WHO IS ELIJAH , the Aussie fragrance brand making waves globally. Adam shares the wild story behind their brand name, how they got into David Jones in just five days and the bold decision to cut down from 800 wholesalers to just a few key players like Sephora . Adam shares his plans to expand the brand globally, the role of free samples in their marketing strategy, and how Adam manages both business and family life as he a...
Sep 29, 2024•55 min•Season 1Ep. 450
In this checkout episode, we sit down with Hannah Neumann, CMO of Hey Bud, to dive into her personal experiences with ecommerce and marketing. Hannah shares her love for quirky Temu gadgets, the innovative collaboration between Oroton and July , and how Notion keeps her creative ideas organised. We hear Hannah’s top podcast recommendations, including The Diary of a CEO with Steven Bartlett and Grace Beverly's Working Hard, Hardly Working and learn more about Hey Bud’s exciting growth trajectory ...
Sep 26, 2024•10 min•Season 1Ep. 449
In this episode of Add To Cart, we chat with Justin Williams , Chief Customer Officer at black.ai , a revolutionary Aussie startup using AI to revolutionise retail security and customer insights. Justin dives into how black.ai helps big name retailers such as Walmart , turn traditional CCTV systems into powerful tools for preventing theft, enhancing customer experiences and providing real-time data. He also shares his thoughts on maintaining privacy in an increasingly data-driven world, the futu...
Sep 22, 2024•54 min•Season 1Ep. 448
In today’s Checkout episode, we are joined by Aaron Woolf , founder of Trendii , a platform revolutionising the way we shop by integrating product recommendations into digital content. Aaron shares an interesting purchase of a mysterious shoe cleaning paste from Instagram and discusses his admiration for retailers like Incu and Farfetch and highlights the tech he relies on to run his business. He shares some sources of inspiration including Shoe Dog: A Memoir by the Creator of NIKE and The Chimp...
Sep 19, 2024•13 min•Season 1Ep. 447
In this episode of Add To Cart, we chat to Erin Williamson (CMO) and Damien Smith (CTO) of Paramount Retail, the company behind leading online alcohol brands BoozeBud and Barrel & Batch. They discuss how they’ve transformed their business by simplifying operations and are introducing next-day delivery. The duo also shares their strategy behind launching physical BottleStop stores, focusing on convenience over brand exposure. With insights on streamlining tech, improving customer experience, ...
Sep 15, 2024•53 min•Season 1Ep. 446
In this checkout episode, Kerryn and Aaron Langer, founders of Arms of Eve, an Australian jewellery brand, share how they balance the demands of running a business as a couple. We dive into their weirdest online purchases (including an inflatable unicorn and a device for escaping submerged cars!), and why Mecca is their favourite retailer. Kerryn and Aaron also share their essential tech tools, their favourite podcast, and what they believe is the future of retail. Links from the episode: Allbir...
Sep 12, 2024•12 min•Season 1Ep. 445
In this episode of Add To Cart, we sit down with Gai Le Roy, CEO of IAB Australia, to explore the shifting landscape of retail and digital media in Australia. Gai shares her insights on how Amazon's rapid growth is redefining consumer expectations, the importance of preparing for upcoming Privacy Act reforms, and the impact of the juniorisation of the workforce in the advertising industry. With over 25 years of experience, Gai provides practical advice for retailers on how to stay competitive in...
Sep 08, 2024•50 min•Season 1Ep. 444
In this Checkout episode, Stacey Hollands, founder of Lust Minerals, gives us a glimpse into her personal life and shares some quirky, fun insights. From buying donkeys online to her dual life as a beauty entrepreneur and farm owner, Stacey’s unique lifestyle shines through. She also reveals the retailers that inspire her, the tech tools she can’t live without, and the books that have shaped her business philosophy. Links from the episode: Delivering Happiness on Amazon : A must-read on customer...
Sep 05, 2024•9 min•Season 1Ep. 443
In this episode of Add To Cart, Nathan Bush revisits two of the most popular guests from last year: Simon Beard, co-founder and former CEO of Culture Kings, and Hannah Udina from Shopify. They dive into the latest retail and e-commerce trends for 2024, exploring everything from the importance of mastering ad accounts to the power of omni-channel experiences. Simon and Hannah share practical insights on how to stay ahead in a rapidly evolving market, discussing new tools like Shopify’s YouTube in...
Sep 03, 2024•56 min•Season 1Ep. 442
In this episode of Add To Cart, we are joined by Anaita Sarkar, the Co founder of Hero Packaging and author of "Sell Anything Online." Anaita is a self confessed marketing and ecomm nerd with a massive Tik Tok following and a refreshing way of looking at life that only comes when you’ve had a few wins and a few bumps and bruises along the way. She’s been an accountant, a consultant, an ecom founder of Olivia & Co, a B2B founder for Hero Packaging, mentor, coach, lecturer, social media star a...
Sep 01, 2024•1 hr•Season 1Ep. 441
Around 14 years ago, armed with a background in design and advertising and a man-crush on Stephen Fry, Jesse began a journey to popularise critical thinking, reason and understanding for the greater good. It started with a Creative Commons poster and deck of cards, grew into a crowd funded offering and is now a SaaS platform and a framework for businesses to harness the benefits of higher order thinking - backed by some of the internet’s biggest thinkers such as the founder of Duck Duck Go and H...
Aug 29, 2024•9 min•Season 1Ep. 440
In this episode of Add to Cart , we dive into the world of tech-driven plant care with Jared Carlin and James Shamim, the founders of Plant With Willow. What started as a solution to a common household problem - keeping plants alive - has grown into a thriving business with a global reach. From a successful Kickstarter campaign to a strategic partnership with Bunnings, Jared and James share the innovative journey of Plant With Willow, a startup that combines hardware, software, and a passion for...
Aug 25, 2024•45 min•Season 1Ep. 439
with Natalie McDermott Thanks to our sponsors, Shopify and Klaviyo , for bringing you the show. Sponsor Add To Cart: https://addtocart.com.au/sponsor/ Hosted on Acast. See acast.com/privacy for more information. SMS us to request a guest! Support the show Want to level up your ecommerce game? Come hang out in the Add To Cart Community . We’re talking deep dives, smart events, and real-world inspo for operators who are in it for the long haul. Connect with Nathan Bush Contact Add To Cart Join the...
Aug 22, 2024•8 min•Season 1Ep. 438
In this episode of Add To Cart, we are joined by Hamish McKay, the Co-founder of Order Editing. Hamish is a whip smart entrepreneur who has taken the ecommerce world by storm with his super fast-growing app that empowers customers to make post-purchase amendments and retailers to upsell post-purchase. Learning his trade creating merchandise for creators such as Mr Beast, Hamish has now expanded his reach globally, helping brands like The Oodi and Sheet Society revolutionise their customer experi...
Aug 18, 2024•55 min•Season 1Ep. 437
Welcome to the Checkout, where we dive deeper into the minds of our guests to learn more about their personal experiences and insights. Today, we have the pleasure of speaking two leading figures in consumer research. Anastasia Lloyd-Wallis is a Research and Insights Specialist at Retail Doctor Group . She brings a wealth of knowledge about how emotions and personality traits drive consumer loyalty and is passionate about understanding the unique behaviours of Gen Z and Gen Alpha. Martin Filz , ...
Aug 15, 2024•15 min•Season 1Ep. 436
In this episode of Add To Cart, we are joined by Hannah Neumann, Head of Marketing at Hey Bud. Hey Bud create skincare products that deliver premium products combining nature and science. Started by three friends in 2019, the brand now has a global customer base in 90+ countries. Hannah has been a part of marketing teams at Styletread and L’Oreal before joining Hey Bud in 2022. In this chat, Hannah shares how Hey Bud focus on creating comprehensive product pages that prioritise customer question...
Aug 11, 2024•52 min•Season 1Ep. 435
In this episode of Add To Cart, we checkout Michael Jankie, Gary Tramer and Andrei Safonau, Co founders of NATPAT, a brand creating wearable stickers for kids infused with essential oils that offer a range of solutions to everyday problems. There’s a patch to repel mozzies, one to aid sleep and even a sensory patch to alleviate stress and anxiety. NATPAT started as a D2C brand and is now stocked in retailers throughout Australia as well as the US and UK. Links from the episode: NATPAT The NATPAT...
Aug 08, 2024•16 min•Season 1Ep. 434
In this episode of Add to Cart, we sit down with Aaron Woolf, the visionary founder of Trendii , to explore the intersection of content and commerce. Trendii is redefining how consumers shop by seamlessly integrating shopping experiences into the content they love. Aaron shares insights into the cutting-edge AI technology that powers Trendii, offering ecommerce managers a glimpse into the future of contextual commerce. We delve into the challenges and opportunities of launching a global ecommerc...
Aug 04, 2024•53 min•Season 1Ep. 433
In this episode of Add To Cart, we checkout Justin Bausch, CRM Manager at Ryderwear, the fitness apparel brand. Founded in 2009, the brand’s range is specifically designed to mould to the muscular physique of athletes and bodybuilders of any size to ensure comfort and style. In recent years, Ryderwear has developed four gym locations in South Australia. Links from the episode: Ryderwear Unleashing the Power of Personalisation and AI with Justin Bausch from Ryderwear & Thomas Harris from Emar...
Aug 01, 2024•7 min•Season 1Ep. 432
In this episode of Add To Cart, we are joined by Kerryn and Aaron Langer, Founder and CEO of Arms Of Eve, a jewellery and accessories brand that channels self expression. Starting life at the markets, Arms of Eve now boasts celebrity customers such as Margot Robbie and Hailey Bieber - and is soon to open its fourth and fifth stores. In this chat, Kerryn and Aaron share why they love the Japanese concept of Kaizen and how they apply it in their business to make continual little changes, even when...
Jul 28, 2024•47 min•Season 1Ep. 431
In this episode of Add To Cart, we checkout Bianca Romano Smith, Ecommerce and Digital Manager at VRG GRL, which started life as a retail store in the Brisbane Arcade almost 17 years ago and has grown alongside its sibling founders. After moving online, VRG GRL has more recently shifted from a multi-brand online retail model to a dedicated in-house label. Bianca joined the VRG GRL team earlier this year and comes from a digital marketing and fashion background with previous roles at Universal St...
Jul 25, 2024•8 min•Season 1Ep. 430
In this episode of Add To Cart, we are joined by Stacey Hollands, CEO and Creative Director of Lust Minerals, a high performance mineral make-up brand. Stacey was an experienced beauty consultant and used her knowledge to create the clean makeup products she felt were missing in the industry. Lust Minerals is vegan certified, paraben-free and Australian made - all non negotiables for Stacey. The brand launched in 2014 and hit $1 million in sales within the first 18 months. They continue to grow ...
Jul 21, 2024•47 min•Season 1Ep. 429
In this episode of Add To Cart, we checkout Founder and CEO of Snotty Noses, a brand that pretty much does what it says on the tin…provides a practical solution for dealing with the bucket loads of snot that the babies and toddlers in our lives seem to generate from the moment they come into our lives. If you are not a parent or have had no experience of this phenomenon…you might want to have a look at Snotty Noses Tik Tok channel to get up to speed. The Snotty Boss, Laura’s hero product, is a m...
Jul 18, 2024•8 min•Season 1Ep. 428
In this episode of Add To Cart, we are joined by Jesse Richardson, Founder and CEO of Kitted Thinking Tools and The School of Thought. Around 14 years ago, armed with a background in design and advertising and a man-crush on Stephen Fry, Jesse began a journey to popularise critical thinking, reason and understanding for the greater good. It started with a Creative Commons poster and deck of cards, grew into a crowd funded offering and is now a SaaS platform and a framework for businesses to harn...
Jul 14, 2024•1 hr 1 min•Season 1Ep. 427
