S1E13 • Nav Thethi • An ode to the CXO - podcast episode cover

S1E13 • Nav Thethi • An ode to the CXO

Sep 14, 202240 minSeason 1Ep. 13
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Episode description

According to digital experience whiz Nav Thethi, the CXO is the most crucial role within an organization. When unifying customer, employee, and product data, how can CXOs ensure that companies are taking these insights at face value – not just hearing what they want to hear? We also dig into the future of experience in IoT, the metaverse, and how CX will change by 2030. See omnystudio.com/listener for privacy information.
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