S1E11 • Mark Cardinale • People & Experiences Deliver Outcomes and Profits
Aug 17, 2022•34 min•Season 1Ep. 11
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Episode description
Frontline employee. Store manager. Multi-unit leader. VP of global operations. Mark Cardinale’s retail resume is a mile long, and on this episode, he’s sharing his most valuable insights about how successful brands operate. On the docket: operationalizing customer feedback, the role of an experience practitioner, and more. See omnystudio.com/listener for privacy information.
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