Episode #600: Bringing Clients When You Leave A Group - podcast episode cover

Episode #600: Bringing Clients When You Leave A Group

Dec 07, 20247 min
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Episode description

Leaving a group practice & curious if you can bring clients with you as you start your private practice? Then this Ask Allison is for you! Prefer video? This episode is also available to stream on our YouTube channel!   Sponsored by TherapyNotes®: Use promo code Abundant for 2 months free   To check out our free resources, including weekly worksheets & our Tasky Checklist, visit https://www.abundancepracticebuilding.com/links. Learn how to fill your practice with the Abundance Party! Join today & get 75% off your first month with promo code PODCAST: https://www.abundancepracticebuilding.com/abundanceparty 

✨✨Help those in Western North Carolina impacted by Hurricane Helene and donate to BeLoved Asheville, a nonprofit in town that is dedicating every resource to those most affected by this disaster. Here's the link to support: https://www.belovedasheville.com/donate/

Transcript

(Transcribed by TurboScribe.ai. Go Unlimited to remove this message.) Welcome to Ask Allison. Y'all ask the questions about having a fun and thriving practice and I answer them. We have a worksheet for you today so you can bring this answer into your life. You can access that at abundancepracticebuilding.com slash links where you'll also be able to ask any questions you have for Ask Allison. If you want more support, we've got some free trainings in there too.

If you can't get enough Ask Allison, check out our YouTube channel for our entire Ask Allison library. Welcome back to Ask Allison. Here's today's question. Can you take clients with you when you leave an agency or group practice to start your own practice? Okay. So I know for many of us, knowing that you're not starting from scratch would feel like a huge relief, but there are some legal and ethical aspects that we're going to keep in mind.

I'm going to walk us through it in a second, but first I'd like to thank Therapy Notes. They sponsor Ask Allison and they are the number one rated electronic health record system available today. With live telephone support seven days a week, it's clear why they are rated 4.9 out of five stars on Trustpilot and have a five-star rating on Google. Therapy Notes makes billing, scheduling, note-taking, and telehealth incredibly easy.

And for all you prescribers out there, yes, they offer e-prescribe. If you're coming from another EHR, Therapy Notes makes the transition incredibly easy, importing your demographic data free of charge so you can get going right away. Find out what more than a hundred thousand mental health professionals already know. Use promo code ABUNDANT at Therapy Notes and you can try it out for two free months. You really wish grad school had covered how to fill a private practice.

In grad school, you had a professor you could ask questions, someone who could tell you what you were doing wrong and how to fix it. You had classmates working towards the same goal. Think of Party Plus like that grad school class you wish you had. You get individual consultation about your specific practice with clear feedback and guidance. You get group calls with other people building their practices who have your back.

We cover everything from marketing to mindset, and you have access to everything in the Abundance Party, all the courses and trainings that have filled thousands of therapists' practices. Thanks to the feedback, the support, and the clear step-by-step, people in Party Plus get full faster. The majority of Party Plus members fill their practice in three months. Check out Party Plus in the link in the show notes and join the interest list if you're ready to build what you've been dreaming of.

All right, so the first step. I want you to check any contracts or agreements that you signed when you started with your either current or past employer, depending on where you are in this process. Many agencies and group practices have non-compete clauses, which in theory restrict you from taking clients with you if you leave. But here's the thing. These clauses don't usually hold up in court, especially in the therapy industry, because clients have the right to see whomever they want.

That said, it's essential to approach this ethically, even if the clause is likely unenforceable. Let's say you reviewed your contract. There is a non-compete clause. Does that mean you can't tell your clients that you're leaving and where you're going? Not necessarily. Some therapists get creative by saying things like, I'll be working somewhere else, but I can't legally tell you where, but Google can.

And that's a way to honor the agreement while also giving your clients the tools to find you if they wish. However, the very best route is to have a conversation with your current agency or practice owner, explain your plan, and ask how they'd like you to inform clients. Often owners appreciate the courtesy and it can lead to a smoother transition. Not all of them are abundance-minded though, so keep that in mind. Another tricky part to watch out for in contracts is a potential transfer fee.

I've seen some clauses where therapists are allowed to take clients, but only if they pay a fee for each session those clients have at their new practice and they pay that to the group practice that they're leaving. The fee can create unexpected costs, especially if you're starting out. So again, always read the fine print carefully and know what you're agreeing to.

If the legal language feels overwhelming or maybe just to CYA in the best possible way, consider bringing it to an employment attorney for clarity. It's worth it to understand the full picture of what you can and can't do. As a group practice owner myself, I do not use non-compete clauses in my practice. For me, the relationship between the therapist and the client, that's sacred. That bond needs to come before any business considerations on my end.

So yes, it costs money to onboard new clinicians. And yes, there might be a temporary dip in revenue for the group practice if someone leaves and they take their clients. But to me, a client's comfort and continuity of care, that matters way more. I would rather they be with a therapist that they know and they trust. And that's a philosophy that helps us all keep the focus where it belongs, which is on helping people.

So those of you who are considering starting a group practice or already in one, I put that up to you. I promise this is a good thing that you can do. It's just not mess with non-compete. Okay, so let's say you are ready to make the transition. Here is a quick checklist to review. Review your contract as number one, know exactly what it says.

If you didn't sign anything, you should generally be clear to tell clients where you're headed and let them know that they are welcome to book with you or stay with another provider. We always want to give options. Second, you can have a grounded conversation with the owner or the manager of your practice, be open and respectful. It can really make a huge difference. And finally, put your client's needs first.

Even if you're excited to move, make sure they feel supported whether they follow you or not. So navigating this transition can be challenging, but with a bit of preparation, you can do it with integrity and professionalism. And if you need more support on that journey, I would absolutely love to help you. So today's free worksheet is working in group practice versus going out on your own.

You can DM me the word sheets to get this week's worksheet and a link to all the previous free worksheets in the series. I hope that y'all have a great day. If you have a question for me for Ask Allison, hit the link in my bio and you will find a place to submit it. All right, have a really great day. If you're ready for a much easier practice, TherapyNotes is the way to go. Go to therapynotes.com and use the promo code ABUNDANT for two months free. I hope that helped.

If you have questions for Ask Allison, or you want to get your hands on the worksheet for this episode, go to abundancepracticebuilding.com slash links. If you're listening, you probably need some support building your practice. If you're a super newbie, grab our free checklist using the link in the show notes. I'd love for you to follow, rate, and review, but I really want you to share this episode with a therapist friend. Let's help all our colleagues build what they want.

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