Episode 5: Know your customer

Our guest this week is Steve Todd, AVP, Global Head of Workplace at Nasdaq, and creator of Open Sourced Workplace—a resource for real estate and workplace information. Steve joins host Ryan Anderson to share how he’s been able to move Nasdaq beyond a spreadsheet-driven understanding workplace ROI and toward a more user-centered approach—including some of the factors he’s identified that influence productivity. For more MillerKnoll insights, visit millerknoll.com/ideas-in-action.