How the restaurant of the future will help, or hinder, customer service
Feb 22, 2023•29 min
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Episode description
What is the future of restaurant automation?
This week’s episode of the Restaurant Business podcast A Deeper Dive features Matt Newberg, the founder of the media platform Hngry.
Hngry is a subscription media platform that examines how technology is reshaping our food system through trends like ghost kitchens, microfulfillment, fungi-based proteins, personalized nutrition and other things.
We talk about the state of technology and automation and how all this technology will influence customer service inside the restaurant.
In addition, I give some thoughts on franchisee profitability, electric vehicle chargers and the weather.
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