Call centres: Are you talking to AI? - podcast episode cover

Call centres: Are you talking to AI?

Dec 19, 20246 min
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Episode description

Could AI make call centre queues less painful?

Find a full transcript and worksheet for this episode to help you with your English at: https://www.bbc.co.uk/learningenglish/english/features/6-minute-english_2024/ep-241219

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Call centres: Are you talking to AI? | 6 Minute English podcast - Listen or read transcript on Metacast