Show 681 Arguing w/ Customer No Win w/ #Scrum Master y #Agile Coach Greg Mester

5am Mester Scrum

Aug 27, 2021•13 min•Ep. 682

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Episode description

#5amMesterScrum Show 681 Live - Arguing w/ Customer No Win, Story of a Terrible Hotel Stay - Today's topic: (1) My recent stay at a hotel for just under 3 weeks made me really think about "Customer" experience vs. "User" Experience. Plus a lack of agreement that the systems in place don't always work.

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#5amMesterScrum #scrum #agile #business #scrummaster #agilecoach #coaching #philadelphia #philly #managers #customer #experience #mistake #user #UX #CX 5am Mester Scrum Show 681 went live on Youtube Thursday 8/5/2021 from Philadelphia, PA

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