#26 911 Refresher-Mastering the Call

Mastering the 911 Call, You Hope Never to Make!

In this crucial episode of 38% Prepared, Leigh and Angie provide an in-depth guide on effectively using the 911 emergency system. This episode offers vital information for everyone, regardless of their familiarity with the emergency services.

Remember: "Thinking is the first step of preparedness." Take time to implement these tips and practice your emergency response. Follow us on Instagram @38percentprepared for more preparedness tips and updates. Rate, review, and subscribe to never miss an episode!

How to Call 911: https://youtu.be/3bFspuNB3Y0?si=RVoiFWdneMVJx7pp

Key Topics Covered:

1. When to call (and not call) 911

2. Preparing for a 911 call

3. Step-by-step guide to making the call

4. What to expect during a 911 call

5. Special situations and features:

• Calling from a locked phone

• Setting up emergency information on your phone

• Teaching children about 911

• Text-to-911 services

• TTY services for hearing or speech impaired

6. Innovative solutions for accessibility (e.g., access SOS app)

Highlighted Tips:

• Stay calm and provide clear, concise information

• Know your exact location, especially when calling from a cell phone

• Don't hang up until instructed by the dispatcher

• Even phones without active service can call 911

• Practice emergency scenarios with your children

Sources: 

https://www.911.gov/ 

https://www.keithcountyne.gov/residents/911_calling_tips.php 

https://www.youtube.com/watch?v=3bFspuNB3Y0 

https://www.wpsdlocal6.com/news/how-to-call-911-with-a-locked-phone-for-someone-in-a-medical-emergency/article_a087099e-e4a2-11ed-8dd9-930751566c92.html 

https://www.eugene-or.gov/2892/9-1-1-Call-Scripts https://hsi.com/blog/teach-your-child-to-call-911 

https://www.fcc.gov/sites/default/files/text-to-911_-_what_you_need_to_know.pdf"

Access to 911 Services 

https://www.nad.org/resources/technology/access-to-911-emergency-services/ 

Additional Resources:

• Smart911 (smart911.com):

Create an emergency profile. https://smart911.com/

• Kid's Practice 911 Dialer app

• Center for Childhood Safety website (https://www.centerforchildhoodsafety.org)

• National Emergency Number Association (nena.org) https://www.nad.org/resources/technology/access-to-911-emergency-services/ 

• FCC's Disability Rights Office website (https://www.fcc.gov/accessibility)

• Emergency App Makes 911 Accessible for Deaf and Hard of Hearing https://www.ameridisability.com/emergency-app-makes-911-accessible-for-deaf-and-hard-of-hearing/ 

• AccessSOS app (accesssos.io)

• Text-to-911 availability map (https://text911.info/)

Action Items for Listeners:

1. Check if you know your exact address

2. Set up emergency information on your phone

3. Practice emergency scenarios with family members

4. Check if Text-to-911 is available in your area