10 Minutes to Better Patient Communication - podcast cover

10 Minutes to Better Patient Communication

Health Communication Partners
This podcast gives health professionals tools and information to improve patient communication and education. Today, with your next patient or client. I take a communication or education issue that professionals have raised, dig into it with some research, then give you a strategy you can use in your practice right away. And I do it all in about 10 minutes. Complete show transcripts, archive & notes at healthcommunicationpartners.com
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Episodes

6 ChatGPT prompts for patient communication

Quick ways to up your game in patient communication. I’ve done the prompt design work for you! Have you been using chat GPT? Yeah, me too. So in today’s episode, I’m going to share six chat GPT prompts you can use to improve your patient communication. Hi, everybody. This is 10 Minutes to Better Patient […] The post 6 ChatGPT prompts for patient communication appeared first on Health Communication Partners.

Jul 04, 202511 min

Joel Helbling on building strong teams through feedback

My guest today is Joel Helbling from Test Double, a fully remote software consultancy. While Joel doesn't work in the health sector, I hope you find his insights into team communication, feedback, and change are relevant. Joel shares how his team stays connected and effective without the benefit of in-person interaction, through intentional communication, feedback, […] The post Joel Helbling on building strong teams through feedback appeared first on Health Communication Partners.

Jun 20, 202513 min

Inspiration for communicating across difference

Communicating across our differences is difficult, but necessary, in today’s highly polarized environment. I share real life examples, and advice from a language expert, as encouragement for talking to someone you disagree with. Communicating with people that we disagree with has never been easy, but today I’m arguing it’s pretty necessary. So I’m going to share […] The post Inspiration for communicating across difference appeared first on Health Communication Partners.

Jun 06, 202510 min

“We’re collaborators, but we want to win.” Managing competition in collaborations

Competition and collaboration are sometimes thought of as opposites. I’ll share one thing people can do to help collaborations go better even when there’s competitors in the room. Collaborations have always been popular, but it’s possible today they’re getting more common and that the stakes may be getting higher. So in today’s episode, I’m gonna […] The post “We’re collaborators, but we want to win.” Managing competition in collaborations appeared first on Health Communication Partners.

May 23, 202510 min

Dr. Saria Saccocio shares 2 steps to find your way out of chaos

Today’s chaotic environment can leave us feeling unmoored and lost. Dr. Saria Saccocio explains 2 steps she’s using these days to manage the chaos, and reclaim some power. In today’s episode, Dr. Saria Sacocho returns to the show and offers some incredibly timely advice on getting yourself out of chaos. Hi everybody, this is “10 […] The post Dr. Saria Saccocio shares 2 steps to find your way out of chaos appeared first on Health Communication Partners.

May 09, 202510 min

Joe Liebel on Emotional Intelligence and workplace communication

It’s our 200th episode! Today you’ll hear a familiar voice tell a story about how emotional intelligence helped communication in the workplace. Today’s episode is our 200th episode! And today you’ll be hearing about emotional intelligence in the workplace from someone I think you’ve heard before. Hi, everybody. This is 10 Minutes to Better Patient […] The post Joe Liebel on Emotional Intelligence and workplace communication appeared first on Health Communication Partners.

Apr 25, 202514 min

Dr. Renata Schiavo on community-driven approaches to communication

Dr. Schiavo shares powerful stories about communication’s role in community engagement and pursuing health equity. We’re shining a light on public health and the value of the work done by public health professionals. Today you’ll hear from Dr. Renata Schiavo, Editor-in-Chief of the Journal of Communication in Healthcare. Hi everybody, this is 10 Minutes to […] The post Dr. Renata Schiavo on community-driven approaches to communication appeared first on Health Communication Partners.

Apr 11, 202513 min

Does your workflow need work? Make this your first step

Hear the story of a complicated workflow improvement case, and learn what you can do to help your own workflow…flow more smoothly. Is something in your workflow not working? I’ll help you get the workflow improvement process off on the right foot in today’s episode. Hi everybody! This is 10 Minutes to Better Patient Communication, […] The post Does your workflow need work? Make this your first step appeared first on Health Communication Partners.

Mar 28, 202511 min

Don’t make these 7 Quality Improvement mistakes

Learn about 7 common QI trip hazards, and how you can avoid them. Now, I don’t typically start conversations with negatives, but sometimes when I talk with clients, especially super focused go -getters, they’ll ask me right out the gate, "Tell us what we’re getting wrong so we can fix it!" This episode’s for you, […] The post Don’t make these 7 Quality Improvement mistakes appeared first on Health Communication Partners.

Mar 14, 20258 min

4 stories to tell in an interview

Interviews or evaluations are tough, but storytelling helps. Here’s how to use the SWOT matrix to help you prepare 4 stories you can use to answer common interview questions. This is an episode that I was planning for later in the year, but I’m doing it now because of all of the government employees who […] The post 4 stories to tell in an interview appeared first on Health Communication Partners.

Feb 28, 202511 min

One lesson our phones can teach us about communication

A close look at some of the ways we use our phones to communicate can teach us how to improve our communication in general. Need a break from the news? Today, I’m going to ask you to think about your phone. If you care about communication, and I think you do, considering the ways we […] The post One lesson our phones can teach us about communication appeared first on Health Communication Partners.

Feb 14, 202510 min

“If communication isn’t part of your quality improvement, it should be.”

Learn 20 different ways communication can help in QI. In 10 minutes! Whether you’re in healthcare, public health, industry, or academia, quality improvement is part of your professional picture in one form or another. If you want to reach your quality improvement goals, I’ve got good news. Communication can be your secret advantage. More good […] The post “If communication isn’t part of your quality improvement, it should be.” appeared first on Health Communication Partners.

Jan 31, 202510 min

Handling interpersonal conflict

Conflict happens. Learn the 4 parts of any conflict, and some questions and phrases you can use to help you handle interpersonal conflict in communication. When we’re in a conversation, we want things to go smoothly. We want the relationship between us and the other person to work. But conflict happens, and that’s what today’s […] The post Handling interpersonal conflict appeared first on Health Communication Partners.

Jan 17, 202510 min

Why focus on communication?

We start the year by grounding ourselves. Why are we here? What are we doing? Why are we doing it this way? And I give one suggestion to guide your work in communication this year. The start of a new year is a good time to think big picture, so we’re asking big questions. Why […] The post Why focus on communication? appeared first on Health Communication Partners.

Jan 03, 202511 min

The Top 5 Episodes of 2024

Year end countdown time! Here’s our Top 5 Most Popular Episodes from 2024, as determined by you! Here we are! It’s the end of the year, and what I get to do now is count down for you the top five episodes as judged by you, this year 2024, from health communication partners. Hi everybody, […] The post The Top 5 Episodes of 2024 appeared first on Health Communication Partners.

Dec 20, 202411 min

A quick exercise to help your shared decision-making

Improve your shared decision-making (SDM), no matter how you do it. Just like it says on the label, today’s episode is a quick exercise to help you improve your shared decision-making, no matter how you do shared decision-making. Hi everybody, I'm Dr. Anne Marie Liebel, and this is 10 Minutes to Better Patient Communication from […] The post A quick exercise to help your shared decision-making appeared first on Health Communication Partners.

Dec 06, 202410 min

How to make meetings more inclusive

Here’s three questions to help you look analytically at some communication patterns in your organization’s meetings. When meetings can value and accommodate diverse voices, that’s a big step toward creating an inclusive environment. At work, many of us have the responsibility to collaborate and innovate, and we’d like to be more inclusive in these processes. […] The post How to make meetings more inclusive appeared first on Health Communication Partners.

Nov 22, 20248 min

“You want that patient to be a partner.” Dr. Paul Ranelli on patient communication

Whether you’re a patient or a health care worker, learn how to encourage partnership through communication, thanks to Pharmacist Dr. Paul Ranelli. This is one of the many interviews you can find in our archives! Check them out at h-cpartners.com/podcasts. Partnering with patients. It’s a phrase we’ve all heard before, and it might sound like some […] The post “You want that patient to be a partner.” Dr. Paul Ranelli on patient communication appeared first on Health Communication Partners.

Nov 08, 202414 min

How health literacy can help your patient relationships

It’s our show’s 7th anniversary! Hear a story about a literacy trailblazer, and learn 3 steps you can take to improve patient relationships. It’s our series anniversary! Yes, 10 Minutes to Better Patient Communication has been on the air for seven years! Oh my gosh! In today’s episode we’re gonna go back to where it started–with […] The post How health literacy can help your patient relationships appeared first on Health Communication Partners.

Oct 25, 202412 min

Jessica Halem on communicating with LGBTQ+ patients Part 2

In Part 2 of my interview with Jessica Halem, MBA, Jessica shares useful phrases and encouragement for the next time you’re speaking with LGBTQ+ patients. Jessica Halem has spent the past 25 years working in LGBTQ health. First as the executive director of the Lesbian Community Cancer Project in Chicago, to serving on the Board […] The post Jessica Halem on communicating with LGBTQ+ patients Part 2 appeared first on Health Communication Partners.

Oct 11, 202411 min

Jessica Halem on communicating with LGBTQ+ patients Part 1

I get to talk–and laugh, a lot–with Jessica Halem, MBA. We discuss communication with LGBTQ+ patients, improv, and her fancy article in the New England Journal of Medicine. Her insights are as powerful as her joy. You are in for a treat. Jessica Halem is a health communication expert who specializes in communicating with LGBTQ+ […] The post Jessica Halem on communicating with LGBTQ+ patients Part 1 appeared first on Health Communication Partners.

Sep 27, 202411 min

4 ways to refresh your ‘get vaxxed’ message for the fall COVID season

Fall fashion is the best fashion. But there’s another seasonal trend none of us wants to participate in. COVID was in the news again, as the fall transmission season started earlier than anticipated. Here’s some tips and encouragement for you when talking with people about getting vaxxed or boosted, again. The fall COVID season arrived […] The post 4 ways to refresh your ‘get vaxxed’ message for the fall COVID season appeared first on Health Communication Partners.

Sep 13, 202411 min

“What are we doing to be trustworthy?”

Tips on what not to say when you’re thinking about trust. Trust in health care and public health captured a lot of attention during the pandemic, and it’s still going strong. When it comes to communication and patient education, there are things we can do related to trust, and I’m going to share a few […] The post “What are we doing to be trustworthy?” appeared first on Health Communication Partners.

Aug 30, 202411 min

How do we sustain equity work over the long term?

Organizations are considering how they can sustain equity work over the long term. I’m excited about today’s episode because it’s the 7th Anniversary of Health Communication Partners. And I get to talk to you about a trend I’ve seen and been a part of with organizations pursuing equity and health equity goals. I wonder if […] The post How do we sustain equity work over the long term? appeared first on Health Communication Partners.

Aug 16, 202413 min

Finally, an episode about listening

It’s our long-overdue episode devoted to listening. I read from Professor Katherine Schultz’s book on listening, and we do a quick exercise to help you think about improving your listening. Maybe you are working on trying to reduce avoidable health inequalities. Or maybe you want to try to promote a more welcoming work environment. Or […] The post Finally, an episode about listening appeared first on Health Communication Partners.

Aug 02, 202410 min

Amanpreet Kaur on managing impostor syndrome as a health professional

Medical Librarian Amanpreet Kaur talks about having imposter syndrome, what it feels like to be “in a rabbit hole of learning,” and how she’s leaning into her impostor syndrome as a health professional. How many letters do I need behind my name? That rhetorical question was put out to me from Medical Librarian Amanpreet Kaur. […] The post Amanpreet Kaur on managing impostor syndrome as a health professional appeared first on Health Communication Partners.

Jul 19, 202412 min

Being more patient-centered in your patient education

Want to be more patient-centered in your patient education? Hear about one common challenge to patient-centeredness, and how to handle it. I recently had a client ask me for help with being more patient-centered in general. And one of the challenges they were facing is one I’ve seen a lot, and I’ve definitely faced it […] The post Being more patient-centered in your patient education appeared first on Health Communication Partners.

Jul 05, 20249 min

“How do I talk to you?” Three ways to strengthen your patient communication

A nurse educator shared a question that was on her students’ minds as they approached patients: “How do I talk to you?” Learn three ways to improve your patient communication. How do I talk to you? A question like that is probably on a lot of our minds when we’re going into an important conversation. […] The post “How do I talk to you?” Three ways to strengthen your patient communication appeared first on Health Communication Partners.

Jun 21, 202410 min

How reflective practice can help you improve your communication

Learn how reflective practice can help you improve your communication. Hear six examples of reflective practice on patient communication, along with something you can do today, to improve your communication. You’re already good at patient communication. I know that because you’re listening to this show! So today’s episode is about how reflective practice can help […] The post How reflective practice can help you improve your communication appeared first on Health Communication Partners.

Jun 07, 202411 min

Dr. Ashley Love on communication about mental health in AANHPI communities

Dr. Ashley Love returns to the show to talk about her experiences with mental health and communication in AANHPI communities. She shares powerful stories about the importance of culture and context in communication, the heterogeneity in the broad AANHPI classification, how AI can help make communication easier, and when she realized clients’ complaints about a […] The post Dr. Ashley Love on communication about mental health in AANHPI communities appeared first on Health Communication Partners.

May 24, 202415 min
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