ReAudio: ReAssess Your Workers Comp Toolbox - podcast cover

ReAudio: ReAssess Your Workers Comp Toolbox

ReEmployAbilitywww.listentorea.com

ReAudio goes beyond policies and regulations to explore the real impact of workers’ compensation. We break down key industry trends, workplace injury data, and best practices while diving into the human side of recovery. Through expert conversations and powerful stories, we uncover the challenges, emotions, and perspectives that shape the experience for employees and employers alike.


Whether you’re an industry professional or just curious about the system behind workplace injuries, this podcast brings you the facts you need and the stories that matter—because workers’ comp isn’t just about processes, it’s about people.


The award-winning ReAudio podcast is presented by your partners at ReEmployAbility. Thanks for listening!

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Episodes

Continuous Learning: A Journey of Curiosity and Growth

Curiosity fuels career growth—that’s the key takeaway from Ronna Ruppelt’s inspiring journey through law, insurance, non-profit leadership, and now partnership at Freeman Mathis & Gary, LLP. From breaking barriers as the only female attorney at her firm to leading major organizational change, Ronna shares how asking “why?” has driven her success. In this episode, she explores the difference between knowledge, skills, and competencies—and how professionals can strategically develop each. She ...

May 29, 202530 minSeason 5Ep. 202

Navigating Healthcare Hurdles in Modern Workers' Comp Claims

A healthcare crisis is hitting workers’ compensation: fewer doctors are treating injured workers. Why are physicians leaving, and what can be done? Woodruff Sawyer, VP | Specialty Claims Consultant, Debbie Hammer, with 35 years of experience, breaks down the complex reasons behind the shortage—from fallout of the Dobbs decision to burdensome paperwork—and its real-world impact on recovery times, disability claims, and costs. Hammer also shares actionable solutions for employers, insurers, and in...

May 15, 202531 minSeason 5Ep. 201

Managing Workplace Injuries: Best Practices for Faster Recovery and Lower Insurance Rates

In this episode, Jennifer Barrett, Director of Risk Resources at Acrisure, shares proven strategies to cut workers’ compensation costs and support injured employees. Drawing on her deep construction industry experience, Barrett explains how fast communication and proactive return-to-work programs can boost recovery rates—and slash premium costs. Learn why employees who return to modified duty within 30 days have a 90% chance of full recovery, and how poor claim management can spike your experien...

May 01, 202530 minSeason 5Ep. 200

Reimagining Workers’ Comp Education with Qiana: Creative Strategies That Work

What happens when you blend creativity with one of the most traditional industries out there? Woodruff Sawyer, Senior Claims Consultant, Qiana Redmond—better known as "Q"—is flipping the script on workers’ comp education through personalized learning and interactive games. From turning HR trainings into Family Feud-style competitions to hosting her signature “Ask Q Work Comp Sessions,” Qiana makes complex topics not only accessible but also fun. With two decades of experience as a claims examine...

Apr 17, 202523 minSeason 5Ep. 119

Kindness, Leadership & Communication: Insights from Debbie Lundberg

Debbie Lundberg takes you on an inspiring journey of self-discovery, resilience, and the power of kindness. From overcoming perfectionism to embracing purposeful living, she shares how personal branding, emotional intelligence, and strong communication shape both our professional and personal lives. In this episode, Debbie explores how modern communication bridges generational gaps, why intentional kindness is more important than ever, and how small, meaningful actions—like donating a kidney—can...

Apr 03, 202559 minSeason 5Ep. 118

When Healing Meets Process: The Human Side of Workers' Compensation

Welcome to Season 5 of ReAudio! When a workplace injury happens, employees are thrown into a system they rarely understand. Dr. Claire Muselman, COO at workerscompensation.com, breaks down the realities of workers’ comp—what it is, what it isn’t, and why expectations often don’t align. She shares her own experience with workplace injuries, explains why the first 48 hours are critical for recovery, and discusses how delays and miscommunication can impact both physical and emotional healing. Tune ...

Mar 20, 202530 minSeason 5Ep. 117

Navigating Workers' Compensation: Resilience, Economic Trends, and AI Innovation

Explore how economic shifts and technological advancements are transforming the workers' compensation industry with Debra Livingston, founder and CEO of ReEmployAbility. We discuss cost containment strategies amid rising medical and wage inflation, the growing importance of return-to-work programs, and mentorship’s role in addressing the talent shortage. This episode also tackles strategic planning during adversity, including lessons from Florida’s natural disasters and year-end settlement chall...

Dec 12, 202425 minSeason 4Ep. 116

The Role of Gratitude in Workers' Compensation

How can gratitude reshape the challenging world of workers’ compensation? In this episode, we sit down with Debbie Hammer, a seasoned claims consultant and AVP at Woodruff Sawyer, to explore how cultivating gratitude rebuilds trust among stakeholders. We tackle mistrust, the pandemic's lasting effects, and the surge in litigation, uncovering practical strategies like gratitude journaling and face-to-face communication. Join us as we delve into transformative insights and actionable methods to fo...

Nov 27, 202429 minSeason 4Ep. 115

Reimagining Employee Care with Sandy Avina

Join Sandy Avina, Claims Service Manager at California Schools JPA, as she discusses how kindness can reshape the workers' compensation landscape. By treating injured workers as individuals and focusing on their well-being, organizations can reduce litigation, speed up return-to-work times, and combat compassion fatigue among adjusters. Sandy also explores strategies to improve workplace culture, build trust, and foster stronger employer-employee relationships. The conversation touches on the im...

Nov 13, 202437 minSeason 4Ep. 114

Superstitions and Workers' Compensation Myths Uncovered

Ever wondered if walking under a ladder truly invites bad luck or if holding your breath while passing a graveyard can keep ghosts at bay? Discover the captivating origins of these Halloween superstitions and more, as we unravel the tales and traditions that haunt our everyday lives. We're bringing an interactive twist to our exploration by challenging you to separate myths from realities in the world of workers' compensation. Play along and test your knowledge on topics like the roles of employ...

Oct 31, 20245 minSeason 4Ep. 113

Unspoken Truths: Understanding and Preventing Domestic Violence

Join us for an insightful episode featuring Mindy Murphy, President and CEO of The Spring of Tampa Bay, as we explore the often unspoken complexities of domestic violence. This discussion sheds light on how abuse goes beyond anger, encompassing emotional and economic control as deliberate acts of power. Learn to recognize the signs in those around you, and discover prevention strategies, including resilience-building programs like Camp Hope America for children and innovative support for teens u...

Oct 03, 202429 minSeason 4Ep. 111

Adventures in Philanthropy: Pirates to Helpers

Have you ever thought about how dressing up as a pirate could help fund college scholarships or how a monkey might become someone's most valuable helper? In this exploration of unconventional and heartwarming nonprofit initiatives, we begin with the origins of International Talk Like a Pirate Day and its connection to Tampa Bay’s Gasparilla Pirate Festival, where pirate-themed fun generates over $1.1 million for local charities. Next, we highlight extraordinary organizations making a global impa...

Sep 19, 202417 minSeason 4Ep. 110

Empowering Voices in the Muscular Dystrophy Community

Join us as Mindy Henderson, Vice President of Disability Outreach and Empowerment for the Muscular Dystrophy Association (MDA), shares her inspiring journey with spinal muscular atrophy. Mindy offers a profound understanding of living with a neuromuscular disease, the impact of family support, and the transformative role of medical advancements. She also highlights MDA’s critical support, discusses her book "The Truth About Things that Suck," and the film "Good Bad Things." Plus, hear about her ...

Sep 05, 202430 minSeason 4Ep. 109

Labor Day: The History and Impact of America's Workers

Ever wondered about the true significance of Labor Day beyond barbecues and retail sales? Join us as we uncover the rich history and enduring impact of this pivotal holiday with the help of our favorite educator, Chad Reed. Together, we explore the post-Civil War era and the rise of labor unions as a force against worker exploitation, shining a light on critical events such as the Great Railroad Strike of 1877 and the Haymarket Square riot. This episode provides a deep dive into how industrializ...

Aug 22, 202432 minSeason 4Ep. 108

Empowering Workplaces: Positive Culture & Pregnant Workers Fairness Act

Why do we need laws to ensure fair treatment for pregnant workers? What does it say about our workplace culture? Join us as we tackle these tough questions and more with Crystal Hundley, Director of Human Resources at ReEmployAbility. Crystal brings a wealth of knowledge in employee development and a unique perspective shaped by her experiences. In this episode, we explore the Pregnant Workers Fairness Act (PWFA) and its importance in fostering an inclusive and supportive environment for expecti...

Aug 08, 202420 minSeason 4Ep. 107

Christmas in July: Creating Magic All Year with Santa Claus

Ever wondered what Santa Claus does when he's not busy delivering gifts? Join us for an enchanting journey as we celebrate Christmas in July with the legendary Santa himself! Discover the fascinating origins of this unique mid-year festivity, and learn how it has grown from a 1933 summer camp tradition into a beloved celebration. Santa opens up about his off-season activities, including his heartfelt work with nonprofits like Secret Sleigh, which are dedicated to bringing joy to children battlin...

Jul 25, 202427 minSeason 4Ep. 106

Freedom and Responsibility with Scott Mann

What does freedom mean in a world where personal liberties and collective identities often clash? Join us as we welcome retired Lieutenant Colonel Scott Mann, a former Green Beret with extensive experience in Iraq and Afghanistan, who brings a unique perspective on the evolving understanding of freedom. Drawing on his military background and current leadership roles, Scott challenges us to view freedom as a privilege and a profound responsibility to do what is right. We explore key insights from...

Jul 11, 202429 minSeason 4Ep. 105

Creating a Purpose-Driven Safety Environment

With June marking National Safety Awareness Month, we are honored to have the Director of Risk Resources at Acrisure, Paul Bragenzer, share his invaluable insights on balancing safety and productivity. We dive deep into the cultural shift needed to make safety more than just a compliance issue. Hear how understanding the "why" behind safety practices and fostering meaningful relationships can lead to a safer work environment. We also highlight the role of purpose and values in creating a success...

Jun 27, 202429 minSeason 4Ep. 104

Lifesaving Acts: The Importance of Blood Donation

What if your simple act of kindness could save a life? Join us as we spotlight the critical importance of blood donation in honor of World Blood Donor Day on June 14th. Through a deeply personal narrative, we share how blood donations extended my mother's life during her battle with leukemia, inspiring me to start donating platelets myself. Our guest, Pat Michaels from OneBlood, sheds light on the organization's mission and operations across multiple states, offering valuable insights into the l...

Jun 11, 202429 minSeason 4Ep. 103

Empowering Your Career through Continuous Education

What if you could revolutionize your professional development with just a few strategic learning techniques? In our latest episode, we promise to unlock the transformative power of lifelong learning and continuing education. Join us as we delve into the insights of Bob Wilson and Mark Pew, co-founders of WorkCompCollege.com, who share their unique paths and the invaluable lessons they've learned. Discover why breaking down complex topics and employing effective note-taking can make a world of di...

May 30, 202450 minSeason 4Ep. 102

Reflecting on Memorial Day: An Educator's View on Heroism, History, and Gratitude

When history and politics teacher Chad Reed shared his perspective on Memorial Day, it was clear that this would be an extraordinary journey through the eyes of a passionate educator. He brought the story of Todd Love, a triple amputee veteran, to life, challenging our views on heroism and how personal experiences can transform our understanding of the world. As we delved into the meaning of Memorial Day, we found ourselves deeply appreciating the sacrifices made by those who have given their li...

May 16, 202435 minSeason 4Ep. 101

Harnessing the Power of Mindfulness for Resilient Living

In honor of Mental Health Awareness Month, we dive into the transformative power of perspective in our latest podcast episode, where we navigate the often-overlooked nuances of mental health. From the casual "I'm fine" to the deeper struggles beneath, we examine the importance of genuine dialogue. Coach Lynne Couchara, of Mindset Mental Coaching, joins us to share her expertise on the psychological hurdles athletes face, revealing the intricate dance between physical prowess and mental fortitude...

May 03, 202445 minSeason 4Ep. 100

Transforming Financial Chaos into Calculated Success

Embark on a journey to financial clarity with Arron Goodrich of Fifth Third Bank, as she shares her ascent from part-time teller to Financial Center Manager and now, your guide through the fiscal maze. This episode is a treasure trove of insights for anyone from young adults navigating their newfound financial independence to seasoned individuals eyeing retirement. Arron's knack for simplifying complex banking concepts and her unwavering commitment to financial education will equip you with the ...

Apr 18, 202422 minSeason 4Ep. 99

Colliding Generations: Innovating the Future of Workers' Compensation

If you've ever wondered how a Gen Xer's cynicism or a millennial's idealism can shape the future of an industry, our latest conversation is a must-listen. Join me as I sit down with Shawn Deane and the insightful team from ReEmployAbility, Joanna Jewell, and Katie Loadwick, to dissect the fascinating generational dynamics at play in the workers' compensation sector. We tackle the silent but potent effects of workplace silos and share stories that highlight the unique contributions each generatio...

Apr 05, 202432 minSeason 4Ep. 98

Breaking Barriers and Celebrating the Legacy of Women Leaders

March is a beacon of celebration for the formidable women who've blazed trails and shattered ceilings, and who better to share their experiences than ReEmployAbility CEO Debra Livingston and Thought Leader Dr. Claire Muselman? Their tales of triumph are not just inspiring; they're a testament to the unwavering strength of women everywhere. Capping off our homage to women's contributions, we switch gears with a lively trivia session, spotlighting achievements from the scientific breakthroughs of ...

Mar 21, 202428 minSeason 4Ep. 97

Pay It Forward

Ever pondered about the radical change that an act of thanksgiving can bring about? This episode is all about expressing gratitude and illuminating lives by paying it forward, a concept beautifully depicted in the film "Pay It Forward". Our team at ReEmployAbility, including Rachel Kicak - our Learning and Development Manager, Justin Pierantoni - an Account Manager, Joanna Jewell - a Communications Specialist, and Dulce Perez from the CCT care team, get candid about their experiences of gratitud...

Nov 20, 202310 minSeason 3Ep. 96

Breast Cancer Action Month Special - It's Not Over When It's Over

Join us as we chat with Alisa Savoretti, the resilient founder and CEO of My Hope Chest, a charity that aids uninsured and underinsured women in managing the cost of breast reconstruction surgery post-cancer. Alisa spills the beans on their monumental 20th-anniversary rebranding, the thrilling success of their recent events, and the crucial role Hope Floats, their third-party event campaign, plays in their fundraising saga. But wait, there's more! We also get a chance to hear from Bonnie Medina,...

Oct 19, 202336 minSeason 3Ep. 95

Building Second Chances with Factory OS

Are you ready to be inspired? Factory OS does a lot of things differently in the construction world, but the biggest might be their hiring practices. Geared at giving people the training they need to succeed, they are improving people’s self-worth, one employee at a time. We sit down with Factory OS EHS Manager Trevor Bach and HR Payroll & Benefits Specialist Jeanne Roberts to learn how Factory OS is making a significant impact in the Vallejo community. Reaching individuals who've been overl...

Oct 12, 202321 minSeason 3Ep. 94

A Veteran's Perspective Part 2: It Ain't the Movies

Join us in part 2 of our series of A Veteran's Perspective. We delve into the captivating story of Mike May, a U.S. Army veteran turned account manager at Reemployability. In this episode, Mike provides a raw and insightful account of his service during the Global War on Terrorism in Afghanistan. He explores the complexities of his transformation from a soldier to a civilian, sharing with us the harsh realities of war and the bitter-sweet journey toward disillusionment, resilience, and perspecti...

Sep 22, 202320 minSeason 3Ep. 93

A Veteran's Perspective: Packing and Unpacking the MRAP

Have you ever wondered what it's like to stare death in the face and come out the other side? Our guest, Mike May, a former serviceman with the 10th Mountain Division and now an account manager at Reemployability, lived through this very reality when his vehicle was hit by an IED explosion in Afghanistan. His recount of this life-altering event, the intense rivalry in his unit, and the emotional toll it all took on him is a riveting tale of human resilience. Transitioning back to civilian life p...

Sep 08, 202319 minSeason 3Ep. 92
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