Five years ago, Darius Shahida , a member of the HBS Class of 2019, joined us in the podcast studio to discuss how Butterfly Network , a disruptive startup where he was employed as Chief Growth Officer, was working to revolutionize the ultrasound industry. Now, as the company's Chief Strategy Officer and Chief Business Development Officer, he joins his former BSSE professor, Derek van Bever , to reflect on Butterfly Network's entrepreneurial journey over the last half decade. Since Darius was la...
Jan 09, 2024•35 min
In this episode, Amy Edmondson , sharing insights from her new book, Right Kind of Wrong: The Science of Failing Well , reminds listeners, "The most successful among us have not failed less often than the rest of us. They’ve failed more often – right kind of wrong failures." Hosted by Scott Anthony , the two engage in a fascinating conversation covering a myriad of topics, including the origin of the idea of psychological safety; the different types of failures, and why they matter; parallels be...
Dec 12, 2023•37 min
The promise of artificial intelligence is immense and companies that view AI as an enabler of corporate transformation can reap potentially enormous benefits in terms of both value creation and growth. In this panel discussion, Freddy Solis hosts his Innosight colleague and co-leader in the company’s global AI practice, Shari Parvarandeh , along with renowned thought leaders in management and information systems, and co-authors of the forthcoming book, Fusion Strategy , Vijay Govindarajan and Ve...
Nov 21, 2023•1 hr
Higher education has long been on an unsustainable trajectory, with rising costs - and subsequent debt passed on to students - hindering the ability of many to get ahead. In this episode of The Disruptive Voice, education author and researcher, Michael Horn , hosts fellow Harvard Business School alumnus Scott Pulsipher , President of Western Governors University (WGU). Among many topics, the two discuss how the accredited, non-profit university is disrupting traditional models of higher educatio...
Oct 31, 2023•45 min
Last June, Efosa Ojomo and Sandy Sanchez were on the podcast to discuss the process of market creation - discovery, distribution, and democratization - and specifically, as it applied to the creation of a market for solar energy in Nigeria . In this new episode, they return to the recording studio to share with us specific examples of four companies that are getting it right. SunFi , co-founded by HBS alumnus Tomiwa Igun , highlights successful employment of an emergent rather than deliberate st...
Oct 10, 2023•33 min
Arthur Brooks teaches a popular course at Harvard Business School called “Leadership and Happiness.” One important underpinning of the course is that science can help us to better understand what will actually make us happier – and Arthur has worked hard to incorporate these concepts into his own life. Recently, he teamed up with Oprah Winfrey to write " Build The Life You Want: The Art and Science of Getting Happier ." In those pages, they consider a number of thought-provoking questions, inclu...
Sep 19, 2023•46 min
The Business Model Framework draws an important distinction between a company's Priorities (that is, its Value Proposition and Profit Formula) and its Capabilities. Regarding the latter, which are more effective drivers of corporate innovation – Processes or Resources? The answer to this question, of course, depends on an organization's circumstances and strategic goals. Specifically, in circumstances where companies are pursuing growth via sustaining opportunities, a company's Processes are key...
Aug 29, 2023•31 min
"In our view, the crux of the problem is that investments in different types of innovation affect economies (and companies) in very different ways – but are evaluated using the same (flawed) metrics. Specifically, financial markets – and companies themselves – use assessment metrics that make innovations that eliminate jobs more attractive than those that create jobs.” This quote comes from the 2014 HBR article that Clayton Christensen and Derek van Bever co-authored, entitled The Capitalist’s D...
Aug 08, 2023•47 min
Clayton Christensen, in a 2012 Tedx Talk , while drawing on insights from How Will You Measure Your Life , said, "The way we invest our time and energy and talents (sometimes) causes us to implement a strategy that we wouldn't at all plan to pursue." Now, his co-author on that book, Karen Dillon , has partnered with Rob Cross to write The Microstress Effect: How Little Things Pile Up And Create Big Problems - And What To Do About It , which she views as a sort of companion book to How Will You M...
Jul 18, 2023•49 min
Nigeria is home to the largest energy deficit in the world. What can be done to address the striking level of energy poverty in the country? Clayton Christensen used to say that good theory helps us to explain the world but that great theory helps us to transform it. With this in mind, co-author with Clay of The Prosperity Paradox , Efosa Ojomo , joins host Sandy Sanchez to consider the application of the frameworks to the energy sector in Nigeria, using them as lenses through which to assess th...
Jun 27, 2023•34 min
Radiology touches around 80% of all hospital and health system visits, impacting nearly every specialty in medicine. However, the incumbent radiology IT system infrastructure places the promise and power of AI out of reach for practitioners. Though radiology has historically been on the cutting edge of technological advancements in medicine, e.g. in terms of digitization, radiology is now stuck in a technological gridlock, a situation in which each modular component of the tech stack works well ...
Jun 06, 2023•53 min
In this episode, Craig Mackintosh , Head of User Experience Research at LinkedIn , reflects on how the Jobs To Be Done framework has been used at the company to provide strategic focus. He joins David Duncan , co-author with Clayton Christensen on Competing Against Luck and author of The Secret Lives of Customers , to discuss how the team at LinkedIn has drawn on Jobs Theory to unlock innovation through a better understanding of the functional, social, and emotional Jobs had by its members and c...
May 16, 2023•39 min
Christina Wallace wrote The Portfolio Life: How To Future-Proof Your Career, Avoid Burnout, and Build a Life Bigger Than Your Business Card , in part, to explain the zig zagging path of her own life, a trajectory that has been markedly different than the more linear and predefined paths often followed by those in earlier generations. The accelerating pace of change, along with one societal disruption after the next, has resulted in ever more uncertainty about what the future holds and translates...
Apr 25, 2023•46 min
After a shocking accident left Rebecca Fogg with a partially amputated hand, she found herself faced with the sudden and daunting challenge of recovering, both physically and psychologically, from the trauma. Though her background at the time was not in medicine, she hired – in the language of the Jobs To Be Done framework – the pursuit of scientific knowledge to help heal and to make progress in her life. That search for knowledge, intertwined with her personal experiences on the journey to rec...
Apr 04, 2023•30 min
Currently, over 75% of American households don’t have access to high quality, affordable, and unbiased financial advice. Anders Jones co-founded Facet in order to make these financial planning services available to a large population of people who don't qualify to receive them under existing incumbent business models. In other words, Facet is a prime example of a new market disruption, with the company largely competing against the non-consumption of financial advice. Taking this approach, howev...
Mar 14, 2023•28 min
In his book, Undisruptable: A Mindset of Permanent Reinvention for Individuals, Organizations, and Life , Aidan McCullen writes about how, centuries ago, sailors would set out to sea with maps labelled with the Latin words hic sun dracones - here be dragons - which meant that they didn't know much - if anything - about the uncharted waters and unexplored lands that awaited them. In today's volatile and uncertain world, there are parallels to be drawn between the odysseys of past and present. The...
Feb 21, 2023•48 min
In the introduction of The Innovator's Dilemma , first published in 1997, Clayton Christensen wrote that the book "is about well-managed companies that have their competitive antennae up, listen astutely to their customers, invest aggressively in new technologies, and yet still lose market dominance." Years later, the dilemma is as relevant and as challenging as ever. In this episode of The Disruptive Voice, host and guest take a fascinating and deep dive into the book - and they do so as the fi...
Jan 31, 2023•58 min
Jobs Theory, when correctly applied, has the potential to be a huge unlock for organizations that have yet to realize the full value from their agile transformations. In order to benefit from the full potential of the Jobs To Be Done framework, a systems lens is required in its application. In this episode, Innosight ’s Alasdair Trotter joins host Katie Zandbergen to discuss the challenges and opportunities that arise when trying to build more customer-centric and agile organizations. The conver...
Jan 10, 2023•38 min
In an earlier episode of The Disruptive Voice, Pontus Sirén discussed the Jobs methodology and how it relates to customer centricity. Companies exist to address customer problems, i.e. their Jobs To Be Done – and the first critical step for any innovator is to identify a good problem to solve. In this episode, Pontus’ Innosight colleague, Shari Parvarandeh , joins him to not only delve deeper into the importance of having a customer-centric approach but also to highlight that as Jobs arise in th...
Dec 20, 2022•29 min
This is a true story of one man, his four children, four mentors, and five skills. It began when Bob Moesta ’s now-grown children moved out of the family home. Bob and his wife decided to clean things out a bit and during that process, in their attic, Bob came across eight hundred and forty-seven notebooks containing information on everything that he had worked on throughout his career! As he started to read through the notebooks it became clear that he had a great deal of information to share, ...
Nov 29, 2022•38 min
Many listeners will know that Clay had a homemade “Anomalies Wanted” sign in his office at Harvard Business School – it was the backbone of his approach to research and theory building, as he worked to strengthen and refine his frameworks over the years. Many past guests on this podcast, when asked about what made Clay such a powerful thinker and teacher, responded saying that he was humble, that he was open to learning from everyone, and that he was always on the lookout for anomalies. Specific...
Nov 08, 2022•58 min
When you receive a brochure in the mail from your local symphony or visit a website for your regional orchestra, what do you typically see? You’re very likely going to read flowery language about the beauty of the art and the skill of the artists, accompanied by photos of the conductor and the musicians on the stage. You probably won’t see the audience or how the experience might impact them. The arts sector, however, is in the midst of an audience crisis – and the time has come for arts organiz...
Oct 18, 2022•33 min
Founding Dean at Jefferson College of Population Health , Dr. David Nash , recently co-authored a book entitled " How Covid Crashed The System: A Guide To Fixing American Health Care ", in which he and Charles Wohlforth draw parallels between flying a plane and delivering healthcare services. Leaning into the analogy, they liken the American healthcare system to an airplane crash – and they’re the post-crash investigators searching for the black box. The first half of the book describes to reade...
Sep 27, 2022•31 min
One of the items you’ll find on Booster Co-Founder & CEO Frank Mycroft ’s desk is a BSSE placemat, highlighting the frameworks that are covered in the course, which Frank took at Harvard Business School in 2012. Since its founding in 2015, Booster has built an energy-agnostic, modular, mobile network in which the company knows the energy demands of its customers, has the ability to procure the right energy products at the right time, and can leverage technology to ascertain the sustainabilit...
Sep 06, 2022•39 min
Clayton Christensen and Rita McGrath , one of the top management thinkers in the world, spent over two decades as both colleagues and friends. To this day, the concept of Discovery-Driven Planning, first widely introduced in a 1995 HBR article by Rita and Ian MacMillan , is taught in the Building and Sustaining a Successful Enterprise course at Harvard Business School. In this insightful conversation, Rita joins host Derek van Bever to discuss a number of topics highly relevant to management and...
Aug 16, 2022•37 min
Earlier this summer, members of the Innosight team attended The Consumer Goods Forum Global Summit 2022 in Dublin, Ireland, where they joined industry leaders and spoke on the topic of Dispelling The Myths of Customer-Centricity. In this Disruptive Voice episode, Scott Anthony is joined by his colleagues, Claudia Pardo and Pontus Siren , to further delve into these myths. Through the lenses of the Jobs To Be Done framework, and drawing on a number of real-world examples, they consider how the ap...
Jul 26, 2022•39 min
After college, Kareem Farah became a high school math teacher, teaching in the traditional way that most of us experienced as students, with the instructor standing in front of the classroom and lecturing on the information that students were supposed to learn. Much to his frustration and dismay, however, he soon discovered that there were some things that were shockingly wrong about traditional teaching and learning, namely that the instructional model was largely broken and kids in his classro...
Jul 05, 2022•39 min
Southeast Asia is a vibrant, fast-growing, and diverse region of the world, home to vast opportunities, particularly for those supporting market-creating innovations. In this episode, Nick Ongkowijaya - an HBS and BSSE alumnus who also worked as an Associate at Innosight - joins host Katie Zandbergen to share the story of the new venture studio that he's building in Southeast Asia, called Gradient . Nick discusses the local context, including the drivers of non-consumption of entrepreneurial opp...
Jun 14, 2022•32 min
In this episode, The Christensen Institute ’s Ann Somers Hogg joins host Ann Christensen to, through the lens of the business model framework, discuss the significance of drivers of health to the future of the health care industry. In her newly-released paper, You Are What You Treat: Transforming The Health Care Business Model So Companies And People Thrive , Ann Somers provides a compass to guide leaders as they develop transition plans to succeed in a value-based future. The paper – and this c...
May 24, 2022•36 min
In her book, The Long Game: How To Be A Long-Term Thinker In A Short-Term World , Dorie Clark both reflects on the importance of having a longer-term strategy for our personal and professional lives, and provides readers with practical steps that can be taken to optimize for the future. In this episode, she joins hosts Derek van Bever and Katie Zandbergen to discuss the book and, in doing so, draws a number of parallels between her work and How Will You Measure Your Life . Together, they discuss...
May 03, 2022•46 min
